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May 2020 by Joshua D.
I made an order from this company online. They sent toner that would not work in my printer. They blamed it on me, and when I did finally return the toner they kept my money. Worst possible customer service on the planet. Buyer beware. DO NOT ORDER from this company!
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July 2019 by Eric Friedman
I ordered some toner cartridges and they arrived next day, which was sooner than expected. Also, the prices were much better than the competition and it saved me some money. I will definitely buy from them again.
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July 2019 by Robert Sheedy
I started ordering from this company a few years ago and was very happy with the price and was able to get my toner in 2 to 3 days without paying for extra shipping. My last 2 orders have taken a week to get to me and I paid for three day shipping on my last order and still took week to receive. Going to look somewhere else.
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April 2019 by Logan Ascher
My organization has ordered toner from them countless times. Their pricing is great and the coupon codes make the deals even better. When we've had compatibility issues they were quick to make it right. Would recommend and will continue to utilize.
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April 2019 by Anthony Turner
Absolutely great customer service. I ordered toner and received it in a very timely manner. I was very happy with my experience with this online company and will continue to order from them in the future. Prices were also great.
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April 2019 by Allyson Ascher
Excellent service, reasonable price and fast shipping. Great company. Will definitely use them again.
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April 2019 by Alfred Vitsentzos
Customer service was great! Fast shipping and Toners worked great!
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April 2019 by Toner Price
I received my order within 2 days. I called my order in and WOW, what great Customer Service!
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April 2019 by Joe Golley
Great service, fast shipping! Will shop here again!
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September 2018 by Sandra Lucas
I ordered an ink cartridge that my printer didn't recognize. The cartridge was over $125. I called and the woman on the phone told me that I had ordered the wrong cartridge, though their site said it would work with my printer. She thought this was quite funny and actually chuckled. When I asked her about exchanging it she refused and said that since it had been opened there would be no refund even after I told her that I needed to order more cartridges. Again she was quite happy about delivering the news. Not too bright considering that I need 4 more cartridges at $125 a piece. Oh well. They just saved $125 and lost $500. Terrible customer service!
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April 2018 by WC M.
WARNING. I had to contact Ricoh due to a problem I am having and Ricoh WARNED me they are NOT a Ricoh Vendor and are selling non-legitimate Ricoh products. And their customer service is the worst I've ever experienced. Even the owner would not stand behind his own company or service and so I am out $550+
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September 2017 by Harry Otto
Great service. They are in California, and I am it Texas. I got my toner delivered overnight for $6.00