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March 2024 by Jennie K.
Service, selection and value all depend on the day of your visit. I've been here enough times to know that it all varies. Sometimes you find gems and good deals and other times it's a bust. The store has a good selection of times.
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March 2024 by Dianne M.
I never have written a review on a retail store but this really upset me today. I received a necklace and matching earrings for Christmas from a GF. It's very bulky and I can not wear it so I just kept it in the original box. Today I opened the box to finally take it out and a gift receipt was under the foam. I took it back to the Anaheim Hills store and just wanted to exchange it for something else. The manager would not let me-- even though I had every tag on it and the receipt. She said it was purchased in November and I said well of course, it was a Xmas gift, she said well too bad our policy is 30 days (this was a Xmas gift). I told her you don't have to give me money, let me choose something else. She said no it's our policy. I said, I see people steal things and just walk out of this store and you people do nothing and here I have a new item with a receipt and I can't even do an exchange. She said that's right. I will not shop at this Anaheim Hills store again. A thief can have rights and a customer with a return and receipt is turned down.
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January 2024 by juan maria Argacha
different from the centers I know, but you can find things that are well priced and beautiful
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January 2024 by noemita suelo
Really my fave place to shop
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January 2024 by Dr. Angel Quintanilla
Variety of offers, from clothing, artifacts, toys, light jewelry, perfumes, etc. Very good prices, it's a matter of choosing. I recommend it.
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December 2023 by Bebe D.
I'm not big on shopping so when I do go shopping I know or at least have an idea of what I'm looking for. Thank you Shahana in the Jewelry Dept. for always being so very Helpful every time I've gone in. I truly appreciate your kindness and professionalism you always make my shopping experience more enjoyable.
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December 2023 by Joy Wong
Nice and organized department store
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December 2023 by Gladys Gutierrez
Really bad customer service two weeks ago the cashier forgot to give a big juicy couture duffle bag I purchased I realized as soon as left I call the store but the store was I already closed so I call the next day I nice young girl answer the phone and said she found in front told me not to worry that they put it hold for 30 days because I forgot to mentioned I live 1 hour away without traffic and the only time I go that area went I go to Orange County so today I past by to pick up the cashier was super rude about it and ask the other cashier was a older lady she was taking loud right over two space between saying that never hold things past 2 weeks or 30 days she was with a customer everyone in line starting at me she made a whole scene and then told the cashier call the supervisor and she found a note with takin my information about the ask to the duffle bag which I mentioned in the beginning to two rude cashiers at the found the duffle bag in bottom drawer with a note with information the supervisor ask check receipt none of them event try apologize not even the supervisor I felt really sad and offended with all thi situation so lady’s put check all stuff when you leave the I don’t leave anything behind because they would treat bad with no respect
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December 2023 by Tatiana P.
If I could give zero stars I would!!! The manager was really nice and tried her best to fix the problem, but not good customer service here. Maggie, at the checkout, was super rude, she broke our candle, then she just told us to take the broken piece and glue it ourselves while giving us dirty looks! Super rude, but at least the manager tried to fix this and refunded us of the candle which Maggie would not refund.
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November 2023 by Evelyn Gonzalez
Love this store I’m there way too often atleast 3 times a week lol I have been going here since 2018. They always have good deals and name brands and everything I need. Ji is always so kind and helpful she goes above and beyond for her customers, I really appreciate her thank you for your awesome customer service! I will continue to shop here & 10/10 recommend to anyone, you will be addicted like me lol
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August 2023 by Marc Marshall
My wife's favorite " shop for deals" spot. If you look carefully you can spot Real bargains. I seam to have less patience than her. She can spent all day filling the cart with stuff. The store has an indoor Flea market feel.
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July 2023 by Jill-Marie Jones
It's always an experience, LOL. You go in looking for one thing and come out with everything else!This particular store always seems to feel disorganized, whether it's items in the wrong places, no easy way to get someone to help you with a locked item, or just things stuffed together with no rhyme or reason.
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July 2023 by Randy Bucholtz
Great place just big lines waiting for a cashier
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April 2023 by Tanya Richards
So much in one place and everything is reasonably priced.
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March 2023 by Zahid R.
Both cashiers Tuesday, March 14th at 5:16 pm couldn't have been more enthusiastic (sarcasm). The only words they know are hand gestures. Makes me wonder how the interview process went, considering you have to talk for that. Shopping was fine, but customer service is non-existent. Don't have any expectations for the checkout process because you'll be disappointed either way.
