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February 2024 by Peter W.
My wife and I visited this store to upgrade our bedroom furniture and mattress. We're very recently married, and we were trying to find some options that were comfortable but affordable after an expensive wedding. Vince was knowledgeable, friendly, and helpful with our needs, and we were able to look at many options within our price range to make an informed decision. Vince provided a wide variety of options at unbeatable prices. My wife and I highly recommend this store, and we plan to come back when we have more furniture purchases in the near future.
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February 2024 by Chase T.
TLDR- If you are considering coming to Slumber N Serenity for your next piece of furniture or mattress, don't second guess yourself. Just GO! I promise you Vince and Stacy will provide you with top-notch customer service while providing you with products that are high quality that fit you and your needs perfectly. It is a family-owned, honest store where you are treated like family even YEARS after your purchase. Seriously, get in your car and go. You won't regret it. My Experience- This is NOT your typical home furnishing store where sleazy salesmen in suits follow you around trying to convince you that you NEED to buy a mattress that costs the same as a down payment on a BMW. This place is truly different in that Vince and Stacy are more concerned about your comfort rather than trying to suck as much money out of your wallet as they can. When me and my family entered the store, we were so impressed with Vince and Stacy's knowledge of sleep science and the mattress world. They asked us a series of questions about how we sleep at night and pointed us in the right direction for a mattress that would work best for each of us. However, what I was most impressed with was how they can quite literally customize a mattress that best fits your needs. Let's say you lay on one of the mattresses in the store, and you really like the feel of it, but you also like a different mattress, and you can't decide. Vince and Stacy can quite literally take the factors you want from both mattresses and make one that is perfect for you. For example, my mother has extreme back issues and has never had a comfortable night of sleep in the past 14 years. Vince and Stacey built a mattress around her particular problem, which has made a dramatic difference in her life. The relief she experienced was nothing short of a miracle. We walked into the store only intending to buy one mattress, but walked out with four. Two years later- What you just read above was from August of 2022. In the past two years, all of the mattresses have performed exceptionally well except one. We gave Vince and Stacy a call about what we should do with the mattress and how to make it better. Instead of giving us a whole bunch of mumbo jumbo, Vince himself drove out to our home, which is a considerable distance away, and personally looked at the mattress himself. He offered to redo the mattress completely free of charge and hassle-free entirely. Mind you, when we purchased the mattress, we didn't buy any extended warranties or anything along those lines. He did this out of his heart and cared for one of his customers. A week later, Vince happily picked up the mattress. But when he returned, he didn't bring a fixed mattress back. He brought back an utterly brand-new mattress that cost double of the one we initially paid for. He told us it would be a better fit, and that it was entirely on him and no charge to us. It was a gift from Stacy and Vince. If Stacy or Vince saw this, Thank you guys from the bottom of our hearts!!! You have customers for life.
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January 2024 by Brenna P.
I've gotten multiple pieces of furniture over the years - two mattresses, a bedroom set, and most recently a new couch. Every item has been amazing, high quality for a great price. I've dealt primarily with Vince and he is wonderful. He truly wants you to love whatever you decide to buy and there is zero pressure. Prices are MORE than fair and better than any other major furniture store. They do free delivery and assembly in OC which is also a plus! Will continue to buy from Slumber n Serenity for any furniture and mattress needs!
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January 2024 by Sheila W.
Been using this compost for years!! It's family owned and you can tell. Stacy and Vince are amazing and always there to help. I feel Very comfortable with them and know they are not going to rip Me off. I had issues with one of the mattresses I bought and they helped me with the warranty process they even swapped my mattress out for me once it got approved. Just to be clear this is one mattress out of all that I have. My whole 5 bedroom house only has mattresses from this company. I won't go anywhere else and I highly recommend this place.
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November 2023 by Jessica W.
Vince and his wife were incredibly kind and thoughtful when we were shopping for a new bedroom set and dining table. My bf and I just moved in together and needed some new items. We started with the bed and found this amazing set that we fell in love with the pictures. They gave us an incredible deal that could not be duplicated anywhere else. Then it was delivered and looked even better in person. Vince personally assembled and gave us all the tips and tricks. His wife was so wonderful and was literally on her hands and knees picking up every last bit of trash that comes with assembly. They left our home even nicer and we are in love with our furniture and will have it for decades. After such a great experience with our bed we came back to Vince for dining set and again. They were experts and made us feel very confident in our choices and guided us to the right product. And again expert assembly and we are so pleased with everything we purchased and cannot more highly recommend purchasing here.
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November 2023 by Mehrdad Modjtahedi
It finally happened. The thing that I dreaded. My mattress had officially died, and was now poking me with popped springs, to the point that I dreamt that I was getting stabbed. Luckily, my brother-in-law had positive experiences with Vince and Stacy. So, I made my way to their warehouse store to see what they could offer me. Vince first asked me what I was looking for, then made me lie down on all of the options. He explained the benefits of each and every one, until I could make a wise decision for myself. Vince’s knowledge and positive energy made me feel empowered and comfortable shopping with him. When the time came to get my new mattress and box spring, he delivered it himself! Vince even took away the old mattress and box spring for free. What started out as a miserable experience, became a wonderful encounter. I love my new mattress set, and I can assure you that it is literally the best that I have ever owned! Thank you, Vince and Stacy, for your guidance and help. I gladly recommend their business to anyone. You won’t be disappointed.
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October 2023 by Mehrdad M.
It finally happened. The thing that I dreaded. My mattress had officially died, and was now poking me with popped springs, to the point that I dreamt that I was getting stabbed. Luckily, my brother-in-law had positive experiences with Vince and Stacy. So, I made my way to their warehouse store to see what they could offer me. Vince first asked me what I was looking for, then made me lie down on all of the options. He explained the benefits of each and every one, until I could make a wise decision for myself. Vince's knowledge and positive energy made me feel empowered and comfortable shopping with him. When the time came to get my new mattress and box spring, he delivered it himself! Vince even took away the old mattress and box spring for free. What started out as a miserable experience, became a wonderful encounter. I love my new mattress set, and I can assure you that it is literally the best that I have ever owned! Thank you, Vince and Stacy, for your guidance and help. I gladly recommend their business to anyone. You won't be disappointed.
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September 2023 by Abraham G.
we were shopping with and for a disabled friend. We were so glad to have found this business Vince, the owner and his wife not only went out of their way to help find the right furniture and mattress, but also set everything up in our friends home. If you lived in the 60's and can still remember what Service the top businesses in those days were willing to give, you get the picture of what to expect here. Exceptional service from a business that you can trust.
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September 2023 by Maureen M.
Slumber n Serenity stands out so far above any other mattress store there is just no comparison. Vince is knowledgeable and patient and will really explain the differences in the construction of the various mattresses. The service is very personalized and they really help you to find the mattress that will meet your needs. We bought a queen size mattress there about 6 years ago. As I've aged (I'm 72) I've noticed more aches and pains, and the mattress was not supporting my lower back the way I needed. I went back to Slumber n Serenity to buy a new mattress because of the outstanding service and great prices. I told them that my mattress was no longer providing what I needed. Vince asked me about the issues I was having, and right away said that he would be happy replace the foam and give me the lumbar support I needed. He picked it up, and delivered it back to me just a couple of hours later. It now feels like a new mattress. He did this for FREE in place of making the sale of a new mattress. Who does that nowadays?!? Vince and Stacy are amazing!! Slumber n Serenity is the ONLY place to buy a mattress in OC.
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August 2023 by Dessy A.
We were in our research for new mattress and found this place. They are really nice and truthfully told us which mattress is suitable for us. The 5 stars review, is deserved !
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August 2023 by Lisa R.
While looking for a mattress for our college aged daughter, we wanted good value, a great mattress and great customer service. we got all 3 with Vince & Stacy! They are lovely people and made our daughters decision process easy! Delivery service was a piece of cake as well. I selected them at first because of their 5 star rating and am happy to give them the same! They are outstanding and supporting family owned instead of a big chain also feels good. *Chapman University parents - go see them*
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July 2023 by Cathy C.
I was looking for a new place to get a new mattress because I was so unhappy with the mattress I purchased from Bob's (I will never shop at Bob's again, ever). I decided to stop by here to see what the 5 star rating was about. You can tell the owners here are good honest people because of the team they have. Their delivery guy was very courteous and respectful. He asked if he needed to take his shoes off when he entered our house. I don't think I've ever had any delivery men ask if they need to take their shoes off before. Within 5 minutes of talking to Stacy, I immediately knew why they get 5 star ratings from their customers. Stacy was not the typical pushy sales person at all. She was so warm and inviting. She just wanted to make sure I got the right mattress to fit my needs. I ended up narrowing my options to two choices. Little did I know, one of the mattress was a luxury mattress and the other was their custom mattress that they own themselves. When I left, I knew I would be coming back with my husband to purchase something, which I did the next day. I met Vince the next day and he was just as warm and inviting as Stacy. He was very knowledgeable and also did not push us to buy the most expensive mattress. These guys are great - fabulous customer service before and after a sale and even at delivery. Their 5 star rating is truly deserving. Thanks Vince and Stacy and delivery guy! PS. We absolutely love our mattress. Thank you!
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June 2023 by Tricia F.
I drove over to look at furniture only to find they have zero inventory due to Covid. Covid was two years ago. Sigh. Everything is via magazine, brochure, or online which doesn't work for someone who wants to see it and touch what they're purchasing. 6/9/2023: interesting change of response from the owner. I certainly hope you take your own advice. My review is based on my experience. I would've totally given you a call if you had not changed your response and gone nasty. I've been out of town visiting with family. Your response is now hateful and unprofessional. Have a good day.
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June 2023 by Tifa A.
THE 5-STAR REVIEWS ARE REAL! Aloha, it's been about a month since we bought our Cal King mattress, and it has been "thee best" sleep my husband and I have gotten in years. Vince & Stacey are some of the most genuine people you'll ever meet. Our consultation was so much fun, it felt more like friends getting to know each other. I love how Vince & Stacey didn't just talk to us, they interacted with our daughter as well. Vince played catch with her while learning about our sleeping habits. We got to try out different mattresses, and I love that Vince was not shy to make suggestions for us huskier Samoan folk! Haha When it's time to get our couch, I coming here for that solid wood frame that will support our kind . Mahalo Vince & Stacey! Product: We're in love Customer service: Stellar Delivery: Fast & easy
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June 2023 by Megan P.
This is one of those places that has EARNED all the yelp reviews. My husband and I were anxious about getting a new mattress because it's such a big purchase and you really want to make the right decision on what you get and where you get it. We went to Slumber n Serenity many many months ago and went back and forth about if we wanted to go ahead on the purchase of a new bed or not. In a case like that when you finally go back in, most places wouldn't remember you or wouldn't take you seriously because of how much you dragged your feet, but Vince and Stacy knew exactly who we were, and they were so kind and patient and didn't push us at all. They were patient and welcoming with our energetic kids, too. I had done a lot of research so know we ended up with a killer deal. So happy with the quality and the price. We got a bed with a pocket springs so that I won't feel my husband kicking as much at night, and feel like they thoroughly addressed what we needed and wanted. The free installation was awesome and they went the extra mile and we felt SO taken care of. I'm going to send everyone I know here. Thanks Vince and Stacy!
