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March 2024 by TRUJILLO L
If you're going to charge for the vacuums, make sure they actually work. I told the cashier and he just looked at me and said no to me asking if he had something I can use to unclog the vacuum for them. Both vacuums were clogged completely, no suction whatsoever. Mind you, I always check before using , but I was in a hurry this ONE TIME and the one time I actually request a little help/customer service .... All I get is a blank stare and a straight up NO.
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December 2023 by V. C.
called to speak to Subway worker who totally messed up my 2 subs but she didn't speak English so a Shell worker got on the phone to translate, she was extremely rude and told me "don't give me attitude", and she wouldn't tell the Subway worker what I said, then she hung up one me. She is the one who offered to help and she made the situation worse. Shell Co. is this how you train your employees in customer service? You really need to tmdo better, and monitor their work habits. I don't appreciated being treated in that manner, will tell my friends and family about my experience and dought they will visit your establishment..I know I won't ever again.
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December 2023 by Josh Prine
The nicest gas station attendants every time. Store is clean and smells good and so are the bathrooms. You give respect they give respect. Like this place.
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August 2023 by Zam Z
I told the "manager" from the beginning that I do not work morning yet she kept on scheduling me for early mornings. Total disrespect for employees' schedules. Hey you, the owner, talk to your "managers" why do you guys keep having a high employee turn over. You guys wanna pay employees with 12 plus years of experience minimum wage? Check your cameras and train your managers. I will not be doing a managers job for employees' pay. Receiving merchandise is managers job not employees, much less employees who you pay minimum. BEWARE DO NOT WORK HERE. Also having a more pleasant way to give directions to new hires goes a long way. They can raise their voice when they're in their own home with their children but at work be more professional.
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August 2023 by Yoshi Perales
Rude employees
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November 2022 by Karl Harz
Can't give receipts pumps aren't labeled correctly
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November 2022 by Blue Hills Ranch
Credit card at pumps don’t work. Then employees don’t know pump numbers. Went to another station instead of waiting in line again.
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July 2022 by Phantom
Good customer service. Average fuel prices for the area and good car wash- though it has brushes and the air to dry is at times cut short, may be an issue with the sensor, but good nonetheless.
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May 2022 by Jay E.
I was charged more per gallon than the price posted on their sign. This is the second time in a month that this happened, which means they've probably been overcharging everyone going there for who knows how long. The first time, I got my money back from the cashier without issue. This time, the person behind the counter first lied and said that the price was correct, and then when I pointed out the price on their sign, he refused to help and told me to call the manager the next day. When I got upset with him he laughed like he thought it was funny that he had stolen money from me. I have reported this to the Shell corporation headquarters and the county and state Departments of Weights and Measures. Hopefully they will be fined and held accountable for this criminal behavior. I would avoid these crooks at all costs.
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September 2021 by Blue Ridge Phantom
Good customer service. Average fuel prices for the area and good car wash- though it has brushes and the air to dry is at times cut short, may be an issue with the sensor, but good nonetheless.
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April 2021 by delmy quijada
The basic carwash does not even give soap☹ ...At least they offer this special: "but 5 washes, get 1 ultimate wash free" which I believe is $11 ¿? Not quite sure. You will have to bring a couple of drying towels as well, cause the air does not last long enough to dry your car, and you can park right there and do it, they have a vacuum area as well, don't know how much since I didn't get to use it.But the service at the front desk is really attentive, the gentleman attending is really nice and friendly.
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April 2021 by Liz Debroeck
Store clerk didnt do anything while a homeless man was attacking my company vehicle. We left without gas....
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June 2020 by J Bar
Dynamic and exciting, thrills with plenty of adventure!
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March 2020 by Nathaniel G.
My three year old needed to use the restroom and the employees refused access to the restroom. Even though I spent $100 on fuel. Horrible human beings to deny a toddler the restroom.
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February 2020 by Cody Lindsay
They always have a problem with their gas pumps and I finally brought it to the manager’s attention and she claimed zero responsibility. I will go to Chevron or Arco across the street from now on. This is unprofessionalism at its finest
