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July 2021 by Google user
DO NOT USE THIS COMPANY. I needed to move a cargo van from Vegas to LA. I got a quote from them. I inquired on Friday they asked for a deposit of $150 without asking for a pickup/delivery address and they said they would get back to me on a date. They did mention drivers weren't available on weekends that was fine with me. I tried to get a hold of them all weekend and they finally got back to me asking for the addresses to see WHEN they would have availability. As soon as I cancelled and asked for my deposit back they tried to say that it's already been scheduled and dispatched..to where?? They said I'm not cancelling within the 7 day allowed period...they never even gave me a pickup date so as far as I knew it could have been 2 weeks from now!!
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October 2020 by Jonathan G
DO NOT USE THIS COMPANY.I needed to move a cargo van from Vegas to LA. I got a quote from them. I inquired on Friday they asked for a deposit of $150 without asking for a pickup/delivery address and they said they would get back to me on a date. They did mention drivers weren't available on weekends that was fine with me. I tried to get a hold of them all weekend and they finally got back to me asking for the addresses to see WHEN they would have availability. As soon as I cancelled and asked for my deposit back they tried to say that it's already been scheduled and dispatched..to where??They said I'm not cancelling within the 7 day allowed period...they never even gave me a pickup date so as far as I knew it could have been 2 weeks from now!!
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February 2020 by Kathy LeGoux
The pprofessionalism was beyond compare. I would use Royal again. My only complaint was the pickup and drop ofver drivers were both hispanic without English. Their ability to answer questions and explain situations was limited.
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February 2020 by Edward Moroney
while visiting family in Las Vegas over the Christmas Holiday I made an impulse buy on a 1969 Ford F250 Ranger. I needed it shipped to Northern Minnesota. I was under a time crunch and Royal Quality Logistics was really the first to answer the phone. They made arrangements to have the truck picked and stored until a transport could be arranged., the tow company they used was great. There was a delay I had described the vehicle as a F150 Ranger in 1969 thats a full size truck. Its a F250.Ranger also a full size truck The first guy Marisol sent was looking for a midsize Ford Ranger truck. and it wouldnt fit on his trailer... there was an additional dispatch Charge and a additional weeks Storage Charge. I thought a compromise was in order on the additional charges, of over $300.00. Marisol would have none of it and said the Truck would be put in storage and accrue additional charges until I paid up in advance and in full.. What was I supposed to do. I told Marisol I wanted my truck and agreed to pay the additional charges. Driver was delayed 3 or 4 days by Snow storm and equipment problems. I took off work and had a tow truck standing by for two hours on the day Marisol told me it would be delivered but no one showed up or could return a phone call. Marisol gave me the drivers phone number but he wouldn't answer. turned out that was the drivers Dispatcher. I eventually got the truck here. I was at work I had to have my Brother meet the driver and get the tow truck set up. Truck got here in good shape.. I was glad to be done with it.
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October 2019 by The Mask of Deception
I shipped my car from Anaheim to Florida and was a bit concerned about the process, but Maria at RQL was always there when I called and set me at ease with this entire process. If I could give them a 10 star rating I would. My car my baby BMW arrive safely and securely in Florida. Would highly recommend.
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June 2019 by J G.
These Local has it all. Very nice, efficient & effect management. I have used them four times in the last six times. Management keen on getting your request for goods and services timing, helpful and accurate. It's been a pleasure to work with them. And easy to share my experience with others. Next you a positive moving experience (equipment & supplies. This is a good place to do business. So go see them & acquire a week strong bodies for the bid/heavy stuff.
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January 2019 by Sam S.
They might be very nice people, but the prices for their U-Haul supplies are more than double what you would pay at a regular U-Haul dealer. So if you're buying anything more than a roll of tape or a couple of boxes, do not use this place. You will go broke.
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October 2018 by T Oliver
I would rate this zero stars if I could. This so called business is nothing but a SCAM. BEWARE as they will take your hard earned money and run. Dishonest business and "owner" Marisol Pareja who wrote herself a fake review on here. What honest business does that? Maybe the kind that can't get any actual reviews from people who like their service. Don't waste your time with this place!
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January 2018 by Robert Pistone
My experiences shipping my new car with Royal Quality Logistics were fantastic. Joy was able to come to my rescue. From my experience with previous shippers who are all just brokers..I lost time and money in the form of deposits that were charged and only lip service delivered. Definitely beware that these brokers are very fly by night and shady high pressure sales people. I would definitely recommend Royal Quality Logistics for shipping vehicles.
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November 2016 by Marisol P.
I have a 2015 Ford Mustang and this car is my baby. I am very happy with the service I received from Royal Quality Auto Transport the people were really nice and the driver was on time. Price was right too! I highly recommend to anyone.
