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February 2024 by Theodore Gorkin
Wait time sucks. Not my problem the staff deals with knuckleheads day in day out , remain professional with a professional tone
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February 2024 by F E
Quest Diagnostics ??.. they're pretty bad here tbh...
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November 2023 by clara d.
Everyone complaining here clearly did not make an appointment. I had an 8:40 appt, took me a second to figure out the check in kiosk, but sat down at 8:45, was called back at 8:52 and just got out at 9:01. Nehal was fantastic, great conversation, no pain whatsoever! Very quick and painless! Thank you for being so great!
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October 2023 by Priscilla N.
Today is Halloween and I'm super pregnant... I had such a nice experience. The woman who was in the lobby that helped me in the morning assured me that I would be seen as a walk in but there is a wait and prioritize the appointments. Totally understand! It was super fast when they called my name. I went in around 8:30am ish. I was called in around 9:20 am... Star was the name of the woman who helped me in the back. She eased my mind w the blood being taken. She was so fast, quick, efficient. I also did a urine culture and she was helpful for that as well. I initially went in for a prenatal panel but I really had no idea what I was doing. I handed her all my paperwork and packets (it was a lot of paperwork) and she took her time and made sure to do everything that was asked because I had no idea what I needed. I really appreciate her kind words and she congratulated me on the pregnancy. I would definitely use this facility again. I do recommend appointments but the beauty is it's close and you can do walk ins. Drink lots of water and remember to always be kind to the staff. They work very hard. Thank you Star for the wonderful experience.
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September 2023 by Lorena G.
Horrible experience lady moved the needle in my arm now my arm is bruise bad and my turnt fell
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September 2023 by Jan Thomas
I was a walk-in, which usually means you’re going to wait for hours, but I caught them on a slow day, and was in and out in 30 minutes or less. The waiting room was clean, lots of seating, and the young woman that drew my blood was A M A Z I N G!!! I’m obese, and my veins are very small, hard to find, they roll and collapse, but she was so good I didn’t even feel the needle go in, and I watched! I will definitely be coming back!!!
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September 2023 by Soh-Young Lee
Made an appointment online, showed up 5 mins prior, checked in via text, and was seen on time. I provided payment and insurance, was poked and out the door in less than 10 mins. My phlebotomist was so sweet and gentle, I barely even felt the needle.TLDR; It was the most seamless routine bloodwork appointment I’ve ever had. Will be returning again
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August 2023 by Patricia Homan Davila
I was more than 10 minutes late but they took me in right away she was nice because all of their appointments were taken! I had to go all day without eating to take blood tests! It was nice the people there were nice and it's very clean but very empty anymore and that's quite sad
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July 2023 by Zachary Ailes
This place is ridiculous, never such bad customer service in my life. I came with my clients to get blood work done and they had the audacity to turn me away. What I was told was no walk ins after 3pm which is understandable. What isn’t is the fact it was 20min to 3. And when I told him it’s 2:40 he responded with close enough. If I could rate less than 1 star I would. From a professional stand point and the fact I have clients to take care of this is unacceptable. Now I’m screwed.
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July 2023 by Maria Nuno
I had a very displeasing experience in this location. One staff in particular named Layla or Laila (not sure if this is the way her name is spelled.) However she was incredibly rude and unprofessional. I had an appointment for my children as I asked my children to wait for me in the car I walked in the office to check them in. Laila noticed I wasn’t wearing a mask. She immediately charged at me in the presence of other patients about not wearing a mask. I asked if she can provide me with one, and she said “no where is yours?” So I responded to her that “I wasn’t aware that I needed one.” As per the CDC Covid-19 implementations and regulations have ended during this time.When I asked her for a mask for the second time, she tossed it at me and walked out to the waiting area where I was and got in front my face as if she was going to strike at me. I highly regret coming to this location. This is was my first and will be the last time I’ll be visiting this office as I have never encounter anything close to this repugnant experience with other quest diagnostic laboratories. She certainly is not equipped for this role and has giving this location it bad reputation.
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June 2023 by Joe Smith
Every time I visit this establishment, I am treated with dignity and respect. All associates are most professional, friendly and efficient.Highly recommend these folks.
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May 2023 by Monica S
Horrible experience! I went the day before arrived at 2:45. Checked in(I was a walk in) they came out about 3pm and inform they do not do drug test past 3:30pm? I said okay I will be back tomorrow. Lady I spoke to (gray hair) said they open at 6am. I showed up today 8am again checked in as a walk in. Another (lady) informed me that drug test do not start until 9am. I was welcomed to wait or come back. At this point I go over to the kiosk they have(where you check in) and was able to secure an appointment at 10:30am. I came back checked in 10:20, same lady from previous day (gray hair) starts asking who is here for a drug test that the person that does them is not here! So we need to go elsewhere. All this back amd forth for nothing. Do not waste your time dgo elsewhere if you need a drug test for pre employment
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April 2023 by Ricardo Zavala
Very friendly place, I came to get my blood drawn and the process the way they makeIt is very quick and efficient by making your appointment online. Phlebotomist Danielle did an exceptional job and explained me the process very thoroughly and was done in no time. Quest needs to hire more personal like Danielle who makes you feel welcomed and has great customer service.
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April 2023 by Erika H.
Do not come here if you're Spanish speaking, The staff treats you very poorly. They snatched my moms lab order out of her hand and refused to give them back to her. They said "I don't have time to listen to you". Hoping this place gets closed: the staff is HORRIBLE.
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April 2023 by Lynn A.
staff is extremely rude and have people waiting for SOMEONE to come up to the front instead of hanging out in the back
