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March 2024 by Taylor Patrick
Great apartment staff. Alonzo was awesome and helpful getting my sink fixed. Thanks Alonzo! -3121
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March 2024 by Joseph Cha
Smoke alarm goes off every night and false fire alarm goes off once a month. It's the loudest noise that goes off for at least 10 minutes every time. I hate it here
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March 2024 by Lauren N
My family and I spent just over a year at Park Viridian and loved it! The flexible leasing was the main draw for us. It’s tough to find month-to-month leases in this area that come with so many amenities. Chris and the maintenance team were always responsive and kind.Whenever we had a question or concern Chris was always so helpful and knowledgeable. We have jobs that require us to move a lot and (with the help of Chris’ patience and professionalism) we inevitably extended our month-to-month lease there to accommodate a work contract of mine. It all ended up working out for our family and we couldn’t have done it without the flexibility there.Any normal wear and tear issues were handled quickly and they would always provide us with additional info. For example; we had an issue with our gas stove clicking late at night. One of the maintenance guys showed up quickly(I think his name is Ricky?) he knew I had a young son and the first thing he did was test for a gas leak and reassure me that he would make sure it was all safe before working. He fixed it quickly and then gave me some info on how to troubleshoot things and to call with any doubts or questions.I’ve had experiences at other apartments where I’ve felt dismissed- but never at Park Viridian. They always took our questions seriously which, in our experience as renters in OC, is hard to find in a big complex.Would definitely recommend to people who need a safe, spacious place to commute from like we did.
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March 2024 by Andros Vale
Whenever I have issues and I have to reach out the the property management office, I always have the best experience with Chris Gassler.He knows how to take in the information, maintain professionalism throughout the interaction, manage expectations, while seeking solutions, and even following up during issues and even afterwards.There’s been several times I’ve consider moving to another apartment -of course there are several factors to take into account - however, my experience with him is actually one of them. Even though issues and circumstances that arise may not be ideal, my experience and interaction with him as a representative for the community is ideal.Honestly, he is exemplary- and I wish other management representatives and individuals were more like he is.Thank you Chris!
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March 2024 by Laura
Chris and Donald have always been receptive, attentive and helpful in their assistance with me over the phone. Apartment stuff can be difficult but this customer service experience was one of the better ones I've had. Grateful to have people who care in the office.
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March 2024 by Andy Cee
Don’t bother with this place. Elevators have been out of order for over a week. Imagine living on the 5th floor with no elevator and taking up your groceries and kids. Office offers zero answers and they aren’t even on site.
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March 2024 by Hannah Higgins
I just want to say that the whole team at Park Viridian are wonderful people! Ricky and the maintenance team respond quickly to work orders and are so polite and knowledgeable when going over any issues you might have. The cleaning crew, both for the week and weekend, are lovely people that work hard to keep this place clean and it definitely shows. Someone from management or the office is always a quick phone call away for any concerns you may have. Chris in particular has been very helpful getting back to us whenever we need it and is a pleasure to talk to. We really appreciate the professional and kind people here that make this place feel like home.For anyone looking for an apartment, I highly suggest thinking about Essex. They make it easy to find what best suits your needs and lifestyle, plus they have various locations and units so you don’t have to compromise too much on location.
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February 2024 by Sam Geller
Ricky and the rest of the maintenance crew really are great. There’s nothing they haven’t been able to take care of. They professional polite and take care of everything.
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February 2024 by Zarar Khan
Myrna is an amazing . Always keeping the facilities clean and spotless
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February 2024 by Ketan Momaya
Ricky is a thorough professional and a pleasure. He understands the service needs and address them perfect.
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February 2024 by Jatin Momaya
Ricky is always helpful and addresses all issues promptly! Really appreciate his efforts and help around the apartments!
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November 2023 by RACEWAY SS
Maintenance is amazing request is submitted, next day Ricky is already done with the service asked for. Very satisfied-Sherie
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November 2023 by Chris V.
Melinda has been an amazing leasing agent in the search for our next place! She's incredibly attentive to what we're looking for, friendly and refreshingly responsive when we have questions. We're confident she'll help us when our perfect unit becomes available!
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October 2023 by kaela norris
I recently had maintaince service by Ricky. He helped repair my washing machine and sink. He was very kind and professional. 5/5 stars for his diligent work!
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October 2023 by Thomas F.
Melinda was amazing! She helped me find the perfect apartment in my budget and in a great location. She was always available to answer my questions and was very responsive to my needs.
