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February 2024 by AJ DECASTRO
needed 4 new tires so I went to their website to see how much... I plugged in the make and model of my car and the tire size that I need... and presto it gave me a price quote for the tires and installation... and then it asked me if I want to make an appointment... and so I did... after making the appointment I got an email response saying that Midas will call me back to confirm the appointment WITHIN 30 MINUTES... guess what... NO ONE CALLED ME... so I called the shop the next day to confirm my own appointment... the person I spoke to don't seem like he knows that I have an appointment that day... he told me to come in so they can see what tire I need... when I already have a quote from their website and made an appointment... he told me that they don't stock tires at the store and that all tires have to be ordered... so why did go through answering their questions from their website if I'm going to be back in square one when I get there... what is the appointment for... you don't need an appointment for them to go see what tires you need and if they can get it the same day... and he kept putting me on hold... after being on hold for 15 minutes I finally just hanged up... well I'm glad I found out sooner what kind of service I was gonna get... I guess I won't be using them anytime soon...
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February 2024 by Donna Williams
Ramiro was awesome. Helped me with my brakes and explained what I needed to replace. Great customer service. I will be back for tires.
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February 2024 by Ryan Lindsay
Best shop I've ever been too. Ray is super helpful. He will be honest with you about everything and help you understand what's going on with your vehicle. I don't trust anybody else to touch my vehicle accept for Ray at midas.
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February 2024 by Wolfe City PTO
Midas not only is a great shop, but also supports children going hungry by donating to the WCPTO snack box!!! We can’t thank you enough for filling the pantry. You are amazing.
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January 2024 by Judith D.
I came and they turn me down for a simple oil change . Jeff's lube here I come . I choice you instead but you doubted me . What service. He said I was short on people . Right away no apologies. Not good
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December 2023 by Andrew S.
Came in to get just an oil change. There was no one else there and the two workers that were there did not even try to help me or acknowledge me while I waited at the front desk. One was yelling on the phone at someone and the other was just sitting there looking at instagram reels. Unprofessional
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December 2023 by Michelle Grall
Midas in Anaheim is the place to go !! I have been coming to this Midas for about 2 years now, after going to the Toyota dealership down the street and getting over charged. I returned after my first oil change because of the older black gentleman (sorry forgot his name) that provided awesome service the first time I went there. He never made me feel intimidated and explained things in common English so that I could understand exactly what was being done to my car. Also at a reasonable price. Every time I’ve gone to have my car serviced there I was always treated well, never up sold, and always left feeling confident driving my vehicle out of there.Mostly have gone to get oil changes, but today I went to get an alignment and filters changed out as my car is over 60k now. Last month I went to Toyota for their 29$ oil change special. My car was making a weird noise so I asked if they could check it out while they were under the hood, the service person put it on the notes. After the oil change he said everything was fine and I got my car back. Today tho at Midas I asked Ray to check if the noise was anything I should be concerned about and sure enough it was my water pump.He let me know that there were a few other things that they saw while looking at the water pump but I had time to get those done, just a recommendation. I told him to get it all done and he explain to me exactly what it was and exactly how all those things worked and why he recommended it but its not a total emergency especially with the holidays and such he didn't want to worry me that I had a huge bill to look at if I couldn't or didn't want to do it right now. Also letting me know they offer financing with 0% interest for a year incase I wanted to take advantage of that.I appreciate that these guys took the time and checked my car out and actually looked to see if there was an issue. Unlike Toyota telling me everything was fine even tho I asked for them to check on the noise which sounded like beans cooking on a stove (says my mom lol). Had I let it go on like that maybe my water pump would have gone out and made even more problems !! Thank you Midas keep up the great customer service. I wish more places were like this.
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November 2023 by Emma
Working with Ray and Ramiro was wonderful! Making an appointment for an oil change was very easy. During my appointment I found out that my car needed its gasket cap replaced. Ray showed me the original, and worked right away on getting a new one. The new one looks great! Very kind and professional service. Thank you so much for your help! :)Services: General repairs & maintenance
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November 2023 by Jose Reyes
Couple months ago I buy a tire here! Today I coming for flat repair! Excellent service! I'm very happy!Great customer service! 5 stars
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November 2023 by Aaron Solano
Ever since I started coming here it's been nothing but great service and always taking good care of me. Exceptional service and employees!!
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November 2023 by Cindy A.
James, has been nothing but great. I went in last week to get new tires and since they were so great to me I came back today to get new brakes. Great customer service, will be a forever returning customer!
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October 2023 by Brazil C.
Ray and James are the best. Ethical and truly care about the people who come in to Midas. They did my courtesy check and pin pointed the exact issues so I can return to my dealership knowing what's wrong. Thank you guys !!!
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October 2023 by Michelle Thomas
Exceptional service. I had a terrible start to a morning, and my appointment was at 8am. I was greeted and when I was being checked in, I was still upset and Ray the store manager was very polite as I was telling him my morning incident. He kept checking me in and said, "We will take you today."I waited for my vehicle and Ray shared with me the issues that I will need to take care of soon. He didn't pressure me or tell me the things needed to be done now. That made me comfortable, and he gained my trust.My vehicle was done, and I was overly impressed with the service and the price of the oil change with coupon. I highly recommend the Anaheim Midas. Thanks Ray, I will definitely return.
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October 2023 by Monica R.
I received wonderful professional and friendly service today at Midas! I walked in and my car was serviced quickly! They ran a diagnostic and Ray took the time to thoroughly go over what work was needed in my car. I was so impressed by Ray's professionalism! I recommend you come out to Midas for all your car's needs!
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September 2023 by Jeff J.
These guys are awesome! I've been in the automotive industry for 22 years, so I've seen some shit. They are extremely knowledgeable, don't try to sell you a bunch of crap you don't need, and the customer service is impeccable. Shot me straight with exactly what needed done, what didn't, and got me in and out in about an hour and a half!! Any negative review you read is complete BS, these guys are the best.
