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September 2023 by Ralph Nava
Service bad. Came here before was treated good, last time my wife and i came a few weeks ago they kept telling us to call customer service for any assistance. I understand everyone has a bad day once in a while but this not the 1st time. Young short girl with dark hair needs to be trained in manners and courtesy. I will not be going back, rather pay t mobile l, almost same price.... To the employee, if youre unhappy with your job, make it easy for your co workers n your boss, find something that you like.
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September 2023 by Aida Cordova
Joel, helped me as usual very polite and friendly. My experience with all the employees has been the same good service and big smiles♥️
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September 2022 by Mario T. Marrero Jr.
Excellent place to buy phone
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March 2022 by super plush toys
I walked in to start service for a cell phone I brought with me The girls working there that weekday said that it wouldn’t work without bothering to try a SIM card to see if it was compatible or not one of the girls just said nope it won’t work just by looking at it SMH! LAZY! They even laughed at me as I walked out the door I felt Discriminated against because I didnt have the money to afford a new phone So I went to another Metro PCS and guess what? My phone was compatible and I was able to start service , terrible customer service Imagine someone Old or disabled can’t make it to another location they’ll turn you away cause they’re lazy and TRICK you into buying a phone that’s more than 100$. you’re working and getting paid so do your job right!! Those girls would benefit from some customer service training!!
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August 2021 by Madelynn Jones
Helpful,courteous, smart, my favorite Metro store.
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April 2019 by Peculiar Dandelion
Marisela and Daniel were an awsome team and made my experiance so smooth and effortless for me. They gave me the best service. Thank you so much.
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September 2018 by Kirsten Go
Had an excellent customer service experience at this store. They have the friendliest staff who are very knowledgeable and i would highly recommended. Love my new phone!
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September 2018 by Cindy Alvarado
the employees here are the nicest (:
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June 2018 by Sam Aresheh
Worst Metro PCS ever, I sent one of my employees here to buy 5 phones for staff, the lazy lazy guy behind the counter said “we don't do that here†I was irate, he said “we don't just give phones for no reason†I left insanely mad and went to cricket
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June 2018 by John Nikolewski
Ghetto metro
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February 2018 by T. Man
The worst experience. I return an item after buying it because they over charge me. Today is day 2. No money back yet. And no manager. This place is a joke. ******Roban Dinero *******
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December 2016 by Kevin Castillo
I had a bad experience the employees didn't listen to what i was saying and the lady cleaned my new phone i just bought with a dirty stained cloth and they couldn't even put on my screen protector right ( look at pictures)
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January 2016 by Rosaura Coronado
I would highly recommend this location to any new customers or existing. I ported over my number from Boost a few months ago and so far I could say there's a big difference between those two services, I love the quality of my internet, regarding my phone's internet. The customer service that this location offers is undoubtly the best service I've gotten at any wireless cell phone company, very helpful and patient. I guarantee that Daniel, the sales represantitive, will help you fix your phone's issue.
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January 2016 by Steve
The service was great and the girls were very helpful with the purchase of my new phone
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January 2016 by Neptali Mejia
Service is fine just something I personally don't like is the they don t give receive for purchases so I believe that they charge as taxes but they don't report them to the state