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January 2024 by Anne Reid
Honestly the best storage around, they are usually full because they have such a great reputation, so plan ahead. I highly recommend Madison Squares!
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December 2023 by Lonnie Gladstone
Nice experience. Saturday morning. Cynthia was very helpful. Polite and professional. I asked a lot of questions and she provided informative answers. Great job. Nice clean facility.
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November 2023 by Emily Adwell
Great facility! Very clean and well managed. The staff is excellent and extremely helpful, especially Jason! FIVE STARS ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Sara Kuhns
Jason was extremely helpful with purchasing my storage unit. He showed us exactly the size we need for my belongings. Highly recommend Jason when it comes to renting a storage unit at this location. Thank you so much for all the help! Sincerely appreciated.
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November 2023 by Raymond Chae
Very friendly and professional staff. Jason did a great job explaining everything and guiding me through the process.
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October 2023 by daniel ayala-quezada
I've had a storage unit here at Madison Squares on and off for a total of about 8 to 9 years. The staff is always friendly and on occasions where I've needed to change units they have been very helpful. Their service is what has kept me loyal for all these years. The Manager, Jason, helped me today through yet another unit switch and as always the service was great. If you need a storge unit I recommend you come to Madison Squares.
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April 2023 by Jonny Digital (JonnyDGTL)
THEY TOWED MY REGISTERED CAR WITHOUT WARRANT!!! ??? Jason is a passive aggressive person at first, that then becomes quite aggressive later. He’s almost impossible to have a conversation with him if you disagree with him. I parked my 2015 Maserati in the parking spot as I normally do, and they have me on camera doing so. (I payed extra for 24hr access for the 3 years that I was there). One particular day when I had rented a truck to move stuff in to the unit, I had to leave my car there just for a couple hours longer than usual (this had never been a problem in the past, nor had I been warned that it could be towed). I even put my unit number on the piece of paper on my car, so that they would know it was a rightful tenant’s and not just a random neighbor’s. The only rule stated EVER was “no UNAUTHORIZED vehicles allowed” and the sign at the entrance CLEARLY stated “AUTHORIZED vehicles only…” I came back 2 hours and it was GONE!!! ? I was sure it was stolen, because there is no way that they would have it towed…I couldn’t have been more wrong!I called them as soon as they opened, and they said that the tow truck company must’ve come and done it on their own… so I called the tow truck company, and they said that they’re not allowed to— unless the owner specifically calls in, requesting them to do it. I confirmed this when I picked up my car from the tow yard, that, yes, indeed, the owner did call it in @6:00 in the morning!They told me that the owner is always watching the cameras. By Jason’s own admission, (always contradicting himself) he said they did not know whose car it was. He kept trying to lie to me by saying that the tow truck company had done it on their own accord, until I presented him with the facts of what the tow company told me. Then he completely change the story, saying that it didn’t matter, I was not allowed to park there… it’s absolutely IMPOSSIBLE to reason with this guy, and I’m sure it’s because the OWNER is a narcissist as well, and hire Jason, because he represent him perfectly! Potential renters, beware!!! And as they say themselves, “Rent at your own risk.”
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March 2022 by Adam Patriot
Good place and nice people.
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February 2022 by Ted Bundy
I have been a client for over 10 years, the place is clean, prices are reasonable, and I know every staff member by name. Great place to do business
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November 2021 by Rachel Acevedo
I love.this storage place. Greeting is great everyone their greets with a smile.
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May 2021 by Patti Tutwiler
I know it is very clean, sweet staff. But, when I needed help the most shoot hit the fan! had my moms storage there over 6 years. The told me at an auction " they would accept the $500. To hurry up go to bank and come back, and I did just that to discover they just sold my mom's priceless China, and so many other things. Herife. Why did they say go ahead hurry and come back, to sell her stuff in just minutes after I went to go to the bank. I had a court reporter friend thank God that witnessed it on the phone. I trusted them. I have been a loyal customer for years. Three months earlier it was 1/3 less full, my unit. They had no reply except it is impossible. There were many China sets worth a lot. They lied to me by making me feel to go and get it. Not taking the $300 inhand, I had in good faith. Why! I have had they know--- my dad pass I had extensive care at my home caring, my house realtor team swindle me leaving me virtually homeless for over 1 year, to be able to not lose my storage??? All for what?! I lost my husband, died , my 18 year baby girl Jack Russell, a $50,000 non refundable deposit we were refused.. but in papers thought told it was a yes.. but last day was a "NO",, we are keeping all almost of your money almost! I had a beautiful 3200 square ft house 2 story at cul de sac on west STOCKTON in Anaheim.. go look ask.. man bought it was Daniel. almost losing my son . My things stolen, lost 1/2 my income to, and lived in partially only working rv, which no electric, generator, no air, no heat, no fridge. Police mostly hassled us for trying to park anywhere . ALL IN LESS THAN 1 YEAR!!!PLEASE ASK THEM TO CONTACT AUCTIOEER TO BRING BACK MY STUFF. THEIR ERROR, MISRERESENTATION OR I WILL BUY POTS AND PANS BUT MOSTLY I WANT THE CHINA. 2 SETS. 1 HAS TO SAY STARK ON THE BOX. PLEASE CALL FOR PATTI TUTWILER ASK. THIS COULD HAPPEN TO YOU. NEXT I TAKE THIS PUBLICLY. MY FRUEND HAS FRIEND IN EXTREME LEGAL FIELDS. BUT DID NOT WANT THIS. THANK YOU. WORST THAN ANYTHING I AM A LOVING KIND ❤GIVING AND WAY OUT OF MY BOUNDS TYPE PERSON!! REMEMBER 'STARK" BOXES WITH CHINA OR BOXES ? Please I BEG you kind people, and I am glad you took time to read this.
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March 2021 by Terena Wells
The staff are wonderful and the property is always clean and we'll maintained
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January 2021 by Jason Arnett
Just moved in 5x5 unit. Excellent service from a beautiful young lady. Great place.
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December 2020 by Helén LeBlanc
The staff members are wonderful and the facilities are always clean and well maintained.
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July 2020 by David Nelson E.
I've had a unit here since 2008. I've gone from small to larger, on occasion had 2 units and I recommend them highly. Thank staff over the 12 years has changed but their customer service is always the best. Jason, the manager, is a nice guy and always willing work with me to get the most square feet for the best price.The ladies who are in the office are fantastic. I've always been greeted with smiles and a "Mr. Eddy, how are you?".I swear they must never have a bad day, or they're good actresses!Thank units and the hallways are always clean.Pay no attention to the negative reviews!