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September 2023 by Angela Valdez
I’ve been working with Jon Don for a long while, Ralph is my go to Gentleman as I’ve been working with him even longer. I follow him where he goes for great client service especially for the rapid orders of material need. That should tell you how fantastic he is without further explanation. I want to mentioned Nicco at this location though. My team brought in our Blastrac floor scraper because it broke on a project site. Purchased in 2018 with minimal issues and/or repairs since then. Not only did he commit to helping us as soon as possible. He also connected with me with my preferred communication method, email/text, since my schedule is always hectic. Fantastic client and customer service doesn’t even begin to describe the level of professionalism and courtesy Nicco extended. Give him praise Jon Don if you haven’t already. Jon Don is a great competitor in the industrial world for a wide variety of supplies, equipment, tools etc etc. Instead of listing everything else, I recommend looking at their website and if it fits call them to set up an account!
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November 2022 by Addison L.
Horrible customer service. They don't pick up the phone and they take hours to call back. Charged $30 for a inspection check on a carpet cleaning wand. Lack of cleaning equipment and overpriced. Find somewhere else
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September 2022 by Anwat S.
Rolled in at 4:59 on a Thursday, completely expecting the place to be locked up. I had driven quite a ways, and needed some Kretus concrete products that they seem to be the only distributor for. The door was unlocked, and when I walked in Jeremy was behind the register, looking as if he had just closed it out. I explained my problem to him, and he directed me to the products I needed (the store is very well organized and laid out)and proceeded to check me out with no attitude or issues. Trust me, I know how it is to want to go home and have a last minute issue come up that delays you. But this guy handled it like a champ, and he is the reason for the good review. Obviously, the person doing the hiring stresses customer service, and it shows. Thank you Jeremy, and thank you Jon Don, you've made a customer out of me!
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July 2022 by Karen Gonzales
Very upsetWe have an acct with jondonWe are a businessHave called our guy TJ for a week trying to put in an orderLeft tons of messagesFinally today, they tell us hes on vacationReallyAnd now they are out of the partWe will be using another company from now on!!!!
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May 2022 by Antonio Cavesas
These guys are awesome if you need any chemicals or carpet cleaning equipment this is the place to go. Taylor is the best she will order whatever you need even some parts that I wasn’t able to look up on my own she was able to find. On top of that they have phenomenal repair technicians, Didier and Jose or not only personable and customer service oriented people but they are expert repair technicians I don’t trust my equipment with any one but these guys. Not only are they fair and honest but will also ensure that your equipment is running properly long after it has left their hands. Thank you guys
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December 2021 by George Ghafari
I want to thank the team Alicia, Taylor Didier , Angela and special thanks to Rick Aranda for going above and beyond that helped me get my machine 370SS installed and easy transaction .
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November 2021 by Omar Aburto
best of the best miss taylor super and nice help first time and second time super make me feel welcome will be my store for know and didier best off best alots off knowledge super nice person he meke me feel to come back and get all my needs for my company
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September 2021 by Kevin Hoang
Had a rough initial experience but Alicia and the team really turn things around and made it right. I appreciate it very much. They were able to keep me updated and made my experience great. Will recommend to friends
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August 2021 by Dick H.
The folks at Jon Don recently bent over backwards for me in trying to solve a mystery that plagued my truck mount. Taylor is awesome and really did a great job communicating with me about the process and steps they were going through to get me back out there earning during this high season. I can't express my gratitude enough! Thanks, Taylor and Wayne!
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June 2021 by Rich Paulin
Didier at the service department did another amazing oil change. My 500 hour service was due for my Peak 500 truck-mount. He answered my questions & listened to my concerns before the service & afterwards, he clearly explained what he found & what he did about it. Couldn't be happier! Highly recommend!!!
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June 2021 by Jaguar
I had 2 chemicals being damaged i messaged them late at night 10 pm next morning they apologized and shipped them out again and now they are out for delivery so far customer service is 5 stars great sevice jon don thank you
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June 2021 by Alvaro Rosado
Great place for a wide variety of products. Natalie at the front desk is very helpful and Tom is my go to guy for the latest products. Been a customer since Quest Building Prod.
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February 2021 by Jay V.
Jon Don!!! My favorite people who helped me get my business started. I couldn't quite express the amount of gratitude that I have for Alicia. From the beginning of when I had a million and one questions, she was more than willing to answer every question I had to the best of her knowledge. She's extremely knowledgeable in the industry with many years of experience. Not only did she get me all set up with everything I needed for my beginning stages, but she also added me onto a couple Facebook groups as well! Overall GREAT experience at Jon Don! Highly recommend this place for all your carpet/tile/grout needs!
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October 2020 by Raul G.
I would like to start of by thanking Amit for providing me with the right material for my job & taking the time to provide me with an inventory list it was just what I needed not to mention the killer deals ! Thanks Amit ! I would also like to share the great customer service provided to me by Natalie she was very kind , sweet , welcoming , helpful & just about all of the above ! Jon don has a great team , killer deals & great material ! I'll definitely be using job don for my future projects !
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October 2020 by Roger Hoechstetter
great place and great service
