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January 2024 by Theresa Cody
The sales man Steven was very efficient in showing me exactly what I wanted. My purchase was very easy except for getting the loan part. The computer that I had to go to to request the loan, was a pain in the butt to use. It took a while to input the info and several times would not allow me to go to the next page. Other than that, I love Jerome's furniture store.
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January 2024 by Sheren Messenger
My family walked in to the store and we were greeted by Mike, he was wonderful and he did not hover over us as we shopped. Mike asked if she needed anything special and we just kept looking and then we told him we will be back. We came back and then purchased the items and left the items arrived within two days.
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January 2024 by Dan Paulsell
Tracey's service is unparalleled! He walked us through every step and option to help us create the best couch for our needs. I'm highly impressed!
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January 2024 by channyn Rowe
Nice experience today finding a new couch. We were greeted and assisted but not hover on which was nice. The sales rep assisting us Mimi was very helpful and didn’t rush us at all. My wife and I took turns sitting for 10 minutes on the 2 contending couches then we continued to switch even after as it was a hard decision for us and Mimi said she would rather us do that and take a few hours to decide if needed to ensure we are getting what we want. I being who I am very much rush things so it was nice having that reassurance to take my time and not worry about anyone or anything else. Mimi helped measure and get all the info on both couches as well since we were doing a build your own type of thing and not the standard set up. Again, great experience and I would definitely go back in the future!
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January 2024 by William Bomchill
Jerome’s furniture was excellent, they were thorough, efficient and very kind. Tracy, Mike, Jennifer were the ones that helped us throughout the process and I couldn’t have asked for a better sales team. Highly recommend.
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December 2023 by Elizabeth “Liz” Miramontes
I purchased a chest of drawers from Jerome’s Furniture, Anaheim location over the phone after using their Website. Mini in Sales was very courteous & helpful, answered all my questions. Process was fast & easy. Prices were great! Paying via secure text was super easy. Now waiting for contact from delivery for a quick date & time. Highly recommend Jerome’s Furniture.
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December 2023 by Bernard Lopez
We had a great experience at Jerome’s while shopping for a new family room sofa and loveseat! Their selection was great and versatile. The customer service was awesome. Special thanks to Yuri and Chris for taking the time to help us decide on just the right combo for our needs. We will return in the future and recommend others to shop here for quality products and customer service.
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October 2023 by Liz Riach
Mike was very patient and informative! He kept his distance which we liked but was always close by to answer questions. The purchasing process was literally a few minutes and was so simple!
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October 2023 by Lily Yu
YURI ROCKS! Jerome's Anaheim location is my place for shopping from now on. Yuri, thank you for stepping in with your magic wand, you made my purchase experience an enjoyable one. My sofa was delivered the next day as you promised. Thank you for working above and beyond!! Not like the WC location. I love my beautiful sofa Yuri! Aaron and Stephen, thank you for your help too! Definitely coming back and telling my friends and family!
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October 2023 by staci brooks
Their prices and customer service is top notch! We wanted a higher end recliner but decided to hold off and get a cheaper one for now and they adjusted everything effortlessly. We will definitely be back to get the higher end model at some point! Their quality of furniture is also way better then some other big furniture retailers. I highly recommend going here!
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October 2023 by Mol H (Just4u)
Our experience at your establishment was good. Our sales agent Tracy was a lot of help. We decided to purchase a outdoors metal bench. It didn't fit in our car. We asked for someone to take the legs apart so it can fit in the trunk. And this is when everything went south and the reason for this 1 star review. The Hispanic guy, didn't get his name came to unscrew the legs. He don't know what he was doing. He was extremely careless. He lost the plastic caps to the screws and stripped the screws and basically messed up the bench. To the point where the legs were wobbly. He was rude and did not care to listen to any advise. He was such in a hurry to load the broken bench into our car and send us on our way. It's unfortunate cause we was planning to return for a few more pieces we liked. But due to this gentlemans' horrible attitude. We'll take our business elsewhere.
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October 2023 by Gigi Costales
I took a shot to see if Jerome’s had nice décor accessories to add to my new home. I was greeted by Chris and he gave me a quick overview of where I could find the best deals in the store. The items were just what I was looking for and the prices are unbeatable! I even checked prices on other sites and Jerome’s prices always came in much lower. This is my new favorite place to shop for home decor!
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August 2023 by Gloria Blandino
Chris was amazing and patient! We changed our mind 3 times and after a couple of hrs we decided what to buy and he explained everything so patiently! Keep up the good work Chris!
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July 2023 by Cheryl Petersen
I was so happy to have Tracy to help in my search for a perfect recliner. He is so knowledgeable and really seems to enjoy his job and helping people. I have been to a number of stores searching for a recliner and was not impressed by their staff. I can say that Tracy definitely was instrumental in my purchasing a recliner from Jerome's.
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July 2023 by Heather Barth
Love Jerome’s in Anaheim. We always head there when we need furniture. I appreciate that the sales staff don’t hang around you but allow you to just wander; however they are always ready to answer any questions. I appreciate that, so my husband and I can discuss options, take measurements when needed etc., there is never any pressure. Also the quality is better than other places and and prices are very reasonable.
