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March 2024 by Mark H.
Service is always excellent, someone is always available to answer any questions you may have about birds, Jedds is the Home Depot for pigeon supply's. I would definitely recommend them to anyone who has birds.
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February 2024 by petersengang
Buyer beware! Ordered large Wormout Gel. Usage is every 3 months. Product received expired in 6 months which means I would only get 2 dosages from the bottle. Contacted company, and basically they said too bad. If I wanted to pay return shipping, they would give me a refund. This company should be checking the products they send out. They shouldn't pawn off old stock on their customers. Think about it, you pay for shipping both ways, they know most people won't do it and that's how they get away with it. I do not recommend this company.
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February 2024 by Jose Bonilla
Terrible service, over two weeks without communication they wouldn't answer phone calls or emails. They shipped my order to my previous address.The excuse they no longer shipp to my current address. That's a place I no longer recommend to buy anything for your birds. Took my money no problem, wanted me to pay for the order again rip off.
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February 2024 by Andys Quintero
Very good
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January 2024 by Nono Welcome
Awesome store and great people that work there
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January 2024 by KARMA 66
The staff was so helpfulThanks for the great customer service. Bird man
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December 2023 by Melissa HardingJ
Great for getting meds but...lack of communication. If you have questions about the medication, no one ever answers the phone or responds to emails
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December 2023 by Steve O
Great place to buy your bird supplies! And were very helpful once we got there. They helped me and made sure I bought the right medication for my pigeons. Only down side was that I tried getting a hold of them to see if they were open on black Friday but no one ever answered so we took a gamble and drove 40min. When we arrived we were happy that they were open they had many calls coming so that explained why they never answered us maybe confirming store hours for holidays online would be helpful?Also they do not sell pigeons there if anyone is wondering
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November 2023 by Jen Percival
Unsatisfactory customer service experience! Previously, I, along with my baby rat adopters and a friend who owns birds, regularly ordered from this online store. I enthusiastically recommended it, especially since it was one of the rare ones that shipped to Canada swiftly. This was particularly crucial for obtaining medication for my rats without the hassle of a vet visit and an exorbitant $200 expenditure.However, disappointment set in when they abruptly ceased shipping to Canada, despite their website still claiming worldwide shipping. Seeking a solution, I sent a courteous email outlining my predicament and also reached out to the manager, Chris. Regrettably, my attempts were met with silence. Any form of response would have been preferable to the complete lack of acknowledgment.
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November 2023 by Ken Simpson
After our 1st online order with Jedd's, we are now long-term customers. The price and shipping speed (to Michigan) were both exceptional. We appreciate the great experience.
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November 2023 by Christopher Gregory
Great supplier, shipped fast. There's not many good bird supply places like these left. I'm glad Jedds is around.
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September 2023 by Sara Saidi
I should have read the reviews before ordering. I ordered from Australia, 500ml's of Enrofloxacin (which costs around $150 AUD), I received 100ml's, so a fifth of what I ordered. I have emailed multiple times, called multiple times and every time I call they're "closed" even though it's the middle of the day and their website says they're open. What a complete rip off!!!!
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September 2023 by sandi carter
Called several days ago and placed an order. Still have not received a reply or confirmation that it has been mailed out.
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July 2023 by Marie K.
I made an online purchase from Jedd's Bird Supplies in June, 2023 after business hours. The purchase process online was easy and straightforward. My shipment came quickly. They must have processed my purchase early the next business day. They got my order right and packaged my purchase with great care! This is my second purchase from Jedd's Bird Supplies. The first one was handled on the phone. I got terrific customer service and expert guidance regarding the purchase. This recent order was just as professional, even though I did not interact with a human being. I didn't have any questions and my purchase was handled perfectly! The bonus! I received a text thanking me again for my purchase a few days later! I highly recommend Jedd's Bird Supplies!
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June 2023 by Gina Day
Great customer service! Good prices for the things I needed for my pigeons!
