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July 2024 by Janet Chiang Jo
Jay Kaufman went above and beyond to deliver exceptional service! Couldn’t be more pleased with the service I received.
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July 2024 by Dennis Brodhecker
Professional and courteous customer experience. Thank You =)
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July 2024 by Tina Duarte
Great service! They sent an Uber driver to take me home then pick me up when my car was ready. Everyone was friendly and my car was done in one day!
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June 2024 by David Davutoglu
Jay Kaufman is an amazing individual and very professional at his job. He is the best! We have been coming to him for every issue we’ve had with our Land Rover for the last few years, and each time he provided great customer service. Jay always goes above and beyond to ensure that our vehicle is in top condition. His attention to detail and dedication to customer satisfaction are truly unmatched. We trust his expertise and appreciate his honest advice. Jay’s friendly demeanor and willingness to answer all our questions make the entire service experience smooth and stress-free. Highly recommend Jay and the Anaheim Hills Land Rover service department!
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May 2024 by Tom Semark
Jay in service was great!
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April 2024 by Caryn Siebert
Joanna kept me posted all along the way
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April 2024 by R Hart
I did not recieve any paper work documenting what was asked for in the service request. My request was:
1. Service all outstanding recalls. Most notable was the replacement of a heater core.
2. Service of my brakes. The car was only at $20K miles but I was told/sold that the electric cars need brakes sooner. The warranty I purchased at the time I bought the car required brakes to be done at 20K miles.
3. I asked for the Lane Assist to be investigated and fixed since it was not working.
This work took two weeks with little communication being volunteered by JLR AH. I called a few times with no call backs until after I requested to speak Sven Larson. I was told he would not be back in town until Monday the 18th. The 19th I did get a call from the Service Rep.
The results of the work were less than satisfactory. Two complete failures on the part of JLRAH are:
1. Heater does not work at all now due to whatever the JLRAH service department did. The heater worked before I brought the car in.
2. The Lane Assist does not work either and I feel was not even checked because there was no service ticket prepared to document what the work was going to be done.
I assume the other two recalls were carried out.
Needless to say I am extremely disappointed.
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March 2024 by Ronald Dennis
Awesome team of professionals who are always willing to go the extra mile.
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March 2024 by brandi alvarez
Land Rover Anaheim has exceptional service! Everyone is kind and the communication between the customer and the service department is above par. A true commitment of service! Highly recommended for your service needs!
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March 2024 by Irene K.
Corbin Wilson at Land Rover Anaheim Hills is the absolute best! He is extremely friendly and helpful without being pushy. Even though this dealership is not the closest to my home, I ordered my 2024 Range Rover from here because Corbin was so kind over the phone when I initially called just to get some preliminary information. Some other dealerships were either entirely dismissive and did not take my call seriously or were too pushy in trying to get me down to the store to buy another car on the lot, however, Corbin took a great deal of the time over the phone (without ever having met me and not knowing how serious of a buyer I was) to explain the process to me. I knew I wanted to give my current business to him as well as purchase all future Range Rovers from him. His colleague Kevin Yan was also fantastic and very helpful during the pick-up and paperwork process when my car arrived around Christmas! What a pleasant experience from start to end! Thank you Corbin and Kevin!
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March 2024 by Clairissa H.
We had a great experience with our salesman Timothy. He was helpful and really did try to get us the best deal for our dream car. We set up an appointment to test drive the car we had our eyes on & ended up walking out with it super happy with the deal we got! He went above and beyond to make it happen for us and we appreciated it so much. Overall great experience!
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February 2024 by Christine Attalla
My service provider George Nesbit helped me out and made sure my car was taken care of. He did his best by finding deals for me. I had a horrible experience at another dealership, and George made sure that didn't happen at Anaheim. I will be requesting him in the future.
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February 2024 by Ricardo Rodriguez
Fantastic experience as always. JAY and team are class acts. Great customer experience for sure.
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February 2024 by Mary N.
Please don't go here. It's a rip off support local mechanics. There are plenty of jag specialists out there for a fraction of the cost here.
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February 2024 by Michael Greenwood
Excellent communication and service
