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January 2024 by Paul Sprenger
We take all our vehicles to Import Auto, amazing service and work every time. They treat us like family
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November 2023 by Shelly Borra
Unfortunately I thought I found a good place to take my Mercedes but it’s proven to be not the place I want to go. I feel taken advantage of and ripped off. Prices way too high and I would have had my car towed somewhere else but wasn’t able to. This last time will be the last time of course never was it under warranty although always the same system problem :(
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November 2023 by Shelly B.
Unfortunately I feel taken advantage of and ripped off. All times I took my car there was the same system problem but somehow it was never related so a new charge every time. 1000$, another 1000$ and this time more than doubled to 2400$ I will find a new mechanic.
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October 2023 by Tammy Shoe
Remarkably honest, thorough and excellent service!! I won’t go anywhere else. I highly recommend you take your autos here!Services: Tires
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September 2023 by Jay T.
This is my new ONLY go-to auto shop. I was very weary of taking my Infiniti anywhere but I got a great vibe from this shop. They could tell right away how much I cherish my car and how particular I am. They were very thorough in their report showing me through their web app everything that needed replacing with pictures as proof to show. Other shops you just have to take their word for it and hope they do not scam you. The service manager and owner are super friendly and always happy when you come in or speak with them on the phone. Not like other shops where they just sound like they dread working where they're at. It may be a bit on the pricier side, but you pay for what you get. Id rather spend a bit more and make sure its done right and with a guarantee. Ill be coming back again for any further repairs or maintenance.
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September 2023 by Just Ten
I cannot recommend this shop enough. So far I have been twice and still they deliver the same top service as the first time. Love that they provide a link to images of your car that includes things that need attention. Always happy and friendly when I walk in.Services: Transmission
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September 2023 by Steve H.
My new auto mechanic!After relying my dealership for service, I decided to try an independent mechanic. What a pleasant surprise Import Auto Clinic turned out to be. Tim was open and honest about the needed repairs with absolutely Zero upselling. He updated me when necessary and the repairs were done in a timely manner. This is the shop now for all 3 of my vehicles.
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August 2023 by Edgar Gonzalez
I brought my Porsche for service and I Was very happy with their service. Tim was Very professional and super helpful. Their prices were very good compared to other shops. I highly recommend. A+
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August 2023 by Haffiza A.
My husband and I stopped in front of their establishment to add air in our tire, and a wonderful and kind gentlemen came out and volunteered to add air for us. He also notified us that we had two nails in the tire, and he fixed it for free. We asked how much, and he said, "Pay it forward. Thank you, sir, for your kindness. I didn't get his name, but I know God was in this encounter. I will def use their business .
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July 2023 by Joy W.
Brought our 2013 Sienna in for an oil change and to make sure our car looked safe to be able to drive to Vegas and back.Spoke to Garrett to make an appointment. He was super friendly and helpful. He explained everything that they would check thoroughly. Once we dropped off our car, we opted in for the text updates. When the guys were done inspecting our vehicle, we got a text with a link that had 4 tabs.."good", "needs future attention", "needs immediate attention", "service history unknown". There's a drop-down arrow that has a breakdown of all your cars' status! There are also some photos included with parts of concern. It also had a picture and name of the technician who worked on the car! So super cool! We called Garrett to verbally discuss the report. I loved the fact that he wasn't "forcing" us to HAVE get this or that service done immediately. I felt that he was honest and said that possibly next time or some time in the near future when we bring it back for another oil change they'll check on things to see if things need replacing then. I would definitely come back and definitely recommend coming here for your auto needs!
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July 2023 by Gina Ridgley
Best auto clinic experience I have had! Clear report on the status of my car and clear pricing. No confusion or upselling on services. Super respectful and friendly staff!
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June 2023 by Tia T.
Exceptional Service & Transparent CommunicationImport Auto Clinic exceeded my expectations when I sought immediate assistance for my 2019 Land Rover Range Rover Evoque with engine issues. The team, especially Wes and Tim, ensured our satisfaction by providing real-time updates, comprehensive reports with videos and photos, and open communication. Their expertise, professionalism, and commitment to customer satisfaction were exceptional. Import Auto Clinic's transparency and knowledgeable staff differentiate them from other auto repair shops. I left with satisfaction, and confidence in my vehicle's performance, and highly recommend their reliable, trustworthy, and customer-centric auto services. They are the go-to destination for all your automotive needs.
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April 2023 by Matthew Eckenwiler
Best experience ive ever had with auto repair. These guys know their stuff. I won't take my car anywhere else but to Import Auto Clinic!
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February 2023 by Haley Marts
Import Auto Clinic is a standout in the world of automotive repair. Upon entering the shop, I was immediately greeted with warmth and friendliness by the team, Tim and Garret. Their commitment to exceptional customer service is unmatched, and they even offered to drop me off and pick me up during my visit, since I lived just down the street. They followed through on their offer and even came to pick me up.One of the standout features of Import Auto Clinic is their innovative inspection system. As a first-time customer, they perform a complimentary inspection on my VW 2019 Golf GTI and provide a comprehensive report accessible through a link to my phone. This affords me the opportunity to review the report at my leisure and comprehend the necessary actions to maintain the optimal performance of my vehicle. The system employs a three-tier approach, highlighting the good, what requires immediate attention, and the unknown service history.It is truly invigorating to encounter an auto shop that values transparency and honesty in their recommendations, without attempting to impose any unnecessary or overpriced repairs.It's remarkable to find an auto repair shop that delivers amazing quality work at such a good cost. During my visit, I never felt like I was being taken advantage of, a common concern for women visiting auto shops. The team at Import Auto Clinic treated me with the utmost respect and I was confident in their recommendations for an oil change, cabin air filter replacement, and a brake fluid flush that I plan to have done in the future. I also enquired about tint recommendations from the team at Import Auto Clinic, and Tim not only provided a highly recommended local shop but also showed me the exact tint he suggested. He even went the extra mile by allowing me to inspect the tint in his own truck.I am highly impressed with my experience at Import Auto Clinic and would wholeheartedly recommend them to anyone seeking a trustworthy and reliable auto repair shop. This is one of the best experiences I have ever had at an auto shop, particularly as a woman who has had her fair share of experiences. Import Auto Clinic truly stands out in their industry and I will undoubtedly return as a customer.Services: Vehicle Inspection
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February 2023 by Julia Beresford
Many years of service for all our vehicles. Always honest, professional, high quality work, great communication, and personable.Service: Auto maintenance