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August 2023 by Manuel Lopez
They are always very helpful and nice.
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July 2023 by Eddie Vasquez
cool guys very knowledgeable. service is excellent.
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May 2023 by Tim Millard
Very busy with their Hamvention deals. Phones ringing ceaselessly and internet orders stacked up. Had to wait for help and then the search for an item they had in stock but not obviously there. All was found and then safely on the way. Did I mention that traffic was a mess. I thought everyone moved out of state. I guess not.
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April 2023 by ihab alqubbaj
Very helpful and thanks to Bill. He is an awesome person to work with.
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April 2023 by Jay A.
SECOND UPDATE:I received an email from the manager who apologized and said that he would credit me for the purchase. So, I sent the cable back to them.I went there to make another purchase the other day and was told that I did indeed have a credit for the return. This experience was a very good one and I ended up making a $1000 purchase. So, I've upgraded my review from 2 to 4 stars. I just wish they'd look at their emails more often.
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April 2023 by Joel C.
Called HRO on 3/16/2023@ 12:56 talked to David to order 10,15,20,40,75 Fullsize Shark hamsticks he asked me 2 times minis or full size told him twice full size not Mini well they come in as mini and I did not catch this mistake and you have to cut the packaging all to heck to get them out. Figured out they were wrong abought two weeks later. Called them to return and they told me it would be 15% restocking fee and I would have to pay shipping back to them $21.95. The mistake is on their part they should pay.The restocking fee and shipping should be covered by them, or they could have paid the shipping on the correct product that I would repurchased. But they were no help in trying to work with me!My responsibility was to check the product when it arrived to make sure it was correct, and I did not but told David twice to make sure they were full size not the Minis! It is hard to Know the size without a set to compare the full size and Mini. Purchased a lot of gear from HRO Not sure they will get more Business from me maybe they will read this at corporate and work with me to fix this problem of sending wrong Antennas KX4XT
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March 2023 by Adam King
I must have spent no more than 15 minutes in this store. During that time I met just about the entire staff, experienced a very positive and supportive community, etc who were able to help and point me into the right direction. As a newbie I'm impressed with the shop and community for sure. Go here!
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December 2022 by Dylan Cullerton
I have been buying radios hear for years for business and personal staff if very nice and helpful
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December 2022 by War Planner
I am in a blue rage and utterly incensed because they did not have the model and style of U. S. Navy hard hat diving helmet I wanted! Also, they did not even stock decent weight belts and hard shoes I needed to act out my Navy diver "Men of Honor" fantasies. I'll never go to this store again!
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December 2022 by Connor H.
This place confuses me. I came in here a few weeks ago with a list of items I needed. I said I wanted to get the Uniden sds100 and a scanner antenna with coax that had a bnc adaptor. I was told that it wouldn't work and was shown several different antennas and mounts. After telling the person that the antennas wouldn't work the person finally checked inside the box and was shocked I knew some much about scanners when he found a bnc adaptor in the sds100 box. I then showed the person exactly what Hustler antenna I wanted and finally got what I needed. Today I went in looking for a Hustler trunk lip scanner antenna. The person today showed me a Hustler trunk lip mount but didn't come with an antenna. The male then showed me a $40+ magnet mount that didn't come with an antenna. When I finally showed him from the hro website what antenna I was looking for the person came back with the trunk lip mount and magnet mount Hustler antenna so I bought both of them. The place is great when items are in stock but good luck finding someone who knows about scanners.
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December 2022 by Ralph Long
Great place to purchase ham radios & supplies or just hang out.Prices are competitive & their service is superlative.Every time I go there I learn something new. It’s almost like a ham radio clubhouse. Even if you’re brand new to ham it’s the place to be. The guys there are very patient and very used to answering d*** questions from newbies.Very little pressure to buy.
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November 2022 by Emmanuel E.
Best place for all your ham radio needs! Everybody there is feady to help. Most of the time they have everything in stock.
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October 2022 by Andrew Green
Most things a HAM enthusiast could ever want. 2022 update: bought a balun for an off-centre-fed dipole
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September 2022 by Shawn B.
Being new to GMRS radios, I had quite a few questions. The staff was AWESOME and handled all my noob questions without pointing and laughing, they knew exactly what I was looking for. There did seem to be quite a few "friends" in the place, so - clearly - this is a place where the local HAMs hang out. They have a well-stocked store, and I really appreciated all the help and guidance they offered. If you're looking for HAM radio - or GMRS stuff, this is a place to consider!
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July 2022 by Jack Watson
Very knowledgeable and friendly staff! Tons of equipment on display and the prices were very competitive. If you are near this store it is worth going to just to look around.