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December 2023 by Tanya Kulaga
This was tough for me to rate. I want to give it 3 stars, but in the end decided to go with 4 stars. There are a handful of hotels closer, but this was pretty close and I was happy with the location for walking to the parks. All of the hotels that are close charge a crazy rate for parking, as does this one. It's just part of what you sign up for.The room overall was clean in that the main floors were not gross, the sheets were clean, and the beds were extremely comfortable. That being said, the sink had gunk in it, like it hadn't been cleaned thoroughly, the coffee maker and that area were all dusty, like nobody bothered to wipe them off and the refrigerator also could have been wiped out better. The shower was clean and well kept and I felt good about the room outside of the bit of lack of cleanliness in those areas.My biggest complaint is that I booked a king bed room 6 months in advance. Yet when I did mobile check-in, they gave me a queen room. I called to tell them I was being put in the wrong room and they said they were over-sold on king bedrooms and all they had were queens. If you don't have the room, let people know that 6 months in advance instead of waiting until the day before. I also requested a handicap room for our second room and they were not able to fill that request either. The staff are very courteous and kind and I felt like they cared, but they also couldn't do anything to help our situation and there were no accommodations made to offset their mistake in booking.The refrigerator didn't work properly. Most of our food froze. I adjusted the settings but it didn't seem to matter, still all of our food would freeze. So, it was rendered inedible and unusable, which was inconvenient and wasteful. No microwaves in the room, but there is one to use on the 3rd floor guest area.It's not a bad hotel and I might stay here again, I would just have to know that I am probably not going to get the room I actually booked, which is unfortunate. And I won't count on a working refrigerator.
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December 2023 by Sameh Alexzander Anderson
Rooms are nice. Just think bathrooms need an upgrade. Service was amazing. We paid for early check in. The staff was awesome. They provide water which is a great pregame for the walk to the park. Close to Mimi cafe, McDonald’s, ihop, pizza joint, and Panera. Maybe a 5 minute walk to the front of Disney. Just be careful on your walk there is some homeless that do sit at bus station but they are harmless and don’t ask for money either. 9.7/10 hotel.Rooms: Clean. Just needs to update the bathroom.Nearby activities: Disney, mall, California adventure, downtown Disney, 20 minutes from universal, 20 minutes from Long Beach, 35 minutes from LA, 30 minutes from Santa Monica,Safety: I felt safe although the McDonald’s does have homeless near it.Walkability: 5 minutes to front of parkFood & drinks: Close to Panera, mcdonalds, Mimi cafe, ihop, pizza, gas station, none inside hotel.
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November 2023 by Allyson Lawson
I’m currently staying here and already want to share what a gem this place is. The proximity to Disneyland is great, the rooms are clean and a great price point but the absolute best thing about this place is the people. So far Edith and John have gone above and beyond to make this a special trip for our daughters 6th birthday. Really blown away by their kindness and service. Definitely want to come back.
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November 2023 by Lisa Smith
The proximity to Disneyland makes this hotel location great. The room was clean. Had some difficulty getting more washcloths, coffee pot did not work and they brought me one without coffee to fit, and was overcharged on parking. As a Marriott member, I never received a bill in my email, but noticed the overcharge on my credit card statement. I am waiting to get this resolved.
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November 2023 by Abra Le
Because of its location, this hotel can get away with calling itself a resort and feeling like a motel. I paid a Little bit extra for a Room on a High floor and was able to watch the Fireworks from Disneyland every night. So from that perspective, it was amazing. The main reason I would give this lower scores. Is that the service at the front desk was somewhat lackadaisical. As a result, my first day I ended up sitting in the lobby unnecessarily for close to an hour and then didn't get notified when my room was ready . If you're okay with following up and checking back frequently, I would say there's absolutely no reason not to stay here.Nearby activities: Walking distance to Disneyland.Food & drinks: None in the hotel but walking distance to several fast options.
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October 2023 by Hannah C
My husband and I stayed her for a last minute vacation to Disneyland! The location is within walking distance to Disneyland. The staff has been wonderful, including the house keeping! Our room was very clean when we arrived and we couldn’t be happier. The shower has the bigger bottles of shampoo/conditioner/body wash so you don’t necessarily need to ask for more shampoo unlike other hotels that give you a tiny bottle. The room offers a coffee machine which housekeeping will refill if you used any of it. Overall, we were pleased with the noise level as well. We didn’t hear any street noise from our room, mainly we heard occasional thuds from the room above or when someone had a loud luggage rolling outside. We would stay here again for our next visit!Nearby activities: DisneylandWalkability: Disneyland and many restaurantsFood & drinks: Panera, McDonald’s, Mimi’s Cafe, Denny’s
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October 2023 by Janine Bottger
Great hotel. Our room was clean and comfortable. Check-in and check out was easy and quick. Friendly staff and a perfect location for Disneyland. Parking was easy, although there was not a lot of parking closest to the hotel.
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September 2023 by Julie
We stayed here for almost a week for our Disney trip. The service was phenomenal! When we told them we were there for both our daughter’s birthdays, the front desk attendant said he’d be right back. He came back with two Mickey themed gifts for them! It was such a warm welcome. We were greeted every single time we entered the lobby with either a “welcome back!” Or “have a great time!” Felt like the Disney magic was continuing even at our hotel.They had cold ice water available every day. The hotel and rooms were VERY clean! And very well sound proofed. I love that the rooms were themed too. They were also updated with no carpet. We will absolutely be staying here on our next Disneyland trip. The walk was quick. Probably less than 10 minutes to the entrance. I also love that they offered a military leisure rate!
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August 2023 by Chris Sweet
Perfect place to stay for our 2 day trip to Disney. Hotel was clean and a convenient 10 minute or less walk to the parks. Front desk was helpful and treated us well. Cold water in the lobby every day was nice when walking in from a hot day. Close to fast food and sit down restaurants. Would definitely recommend to families.
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August 2023 by Tanuj Jain
The room was nice and roomy enough for 3 of us (10 yr old child) for our 6 night stay. We were on the 6th floor facing Disney park. The service was good. We parked the rental car for one night (valet service) and liked it. The best thing we loved about the place was the proximity to Disney. Coming back during afternoon and go back was so much easier due to the proximity. Close to McDonald's to get coffee or quick breakfast was awesome. Eating lunch 2-3 times at Panera Bread ... We enjoyed our stayNearby activities: DisneylandWalkability: 5 min walk to Disney
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August 2023 by Danielle Broz
If you're looking for a no frills hotel close to Disneyland, this is it! The easy walk to Disneyland took us less than 10 minutes. Panera in the parking lot for coffee in the morning because they don't offer breakfast/coffee in the hotel. The room was nothing special, but spacious enough for my family. The pull out bed is tiny though, big enough for my small child and that's it. I would definitely recommend staying here for the easy access to Disneyland.
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August 2023 by Madeline Seguinot
Great location to easily access Disneyland in just a short walk. A special thanks to Rafael & Dharric for such great service at check-in! They were friendly, polite, helpful and accommodating . We really enjoyed our first time staying at this resort. Thank you!Walkability: Very close to Disneyland.
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July 2023 by Israel Sanchez
I was very disappointed with the front desk agent named Christina. I’m not sure if she gave me her correct name since she was being so rude but she had curly hair and wore transparent looking glasses. She was also the one working Saturday at about 2 AM. My family and I had just arrived to Anaheim after driving eight hours to this resort. After giving her my name at check-in, she instantly began to talk over me, and not listen to my problem. It almost seemed as if I was a bother or as if I did something to her with the way she was dealing with my issue. She proceeded to talk over me and never once wanted to hear me out. I was never able to check into this reservation I had made originally. It was the Friday - Monday reservation…and she walked away for me and told me her colleague Steven would be able to assist me. Steven was a little bit more understanding and did hear me out. although he did not solve my problem or give me any solution. I still appreciate it being heard. I was in shock realizing that Marriott hired such a rude and very unfriendly person like Christina, not sure what kind of bad day she had but definitely feel like you should not take your feelings out on people especially customers of a high excellence brand name like Marriott. I’ve never dealt with anyone in customer service like this. She did not hear a problem and then proceed with explaining what is going on with the issue in the system and why it can’t be resolved. As I would try to reason and speak to her, she just kept talking over me and over me, and would not let me say a word. I wouldn’t ever treat anyone this way. No way to treat a guest.The next day, I was able to check in, and Sandy at the front desk was amazing. Super friendly, very nice and knowledgeable, she definitely has excellent guest service. Thank you Sandy I am most definitely feel welcomed again after dealing with her. Not so much with the prior interaction with Christina at the front desk.
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July 2023 by Jaclyn Myers Casale
Booked here with airline miles for a semi-impromptu trip to Disneyland. Clean room and bathroom. No breakfast onsite & no free breakfast, if that is important to you, but there is a Panera Bread & McDonald's adjacent to the hotel. We didn't get down to the pool or whirlpool, unfortunately, but it looked fun & had assistive devices to help folks with mobility issues to get in & out of the water. Staff were very nice & housekeeping was friendly. Check in was quick as was check-out. And great proximity to the Disneyland parks - a 10-12 minute walk to the main security gate.Rooms: Clean, Bathtub, Refrigerator, Television, USB charging, air conditioning, blackout curtains, pool, whirlpool, fitness center, towels, Keurig, coffeeNearby activities: Disneyland, California Adventure, Downtown Disney
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July 2023 by Brabby Utah
This is a great location if you're going to Disneyland. I started here with my daughter and we walked from the hotel. It took us about 7-8 minutes to get to the security line at Disney from the hotel.The rooms are pretty basic for the money but you're obviously paying for location.The housekeeping staff was incredibly nice. My daughter didn't feel well during our stay and they brought her a nice little gift to make her feel better.
