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March 2024 by Samantha D.
This Enterprise is THE BEST. My experience with 2 women in particular with astounding customer service. It's no wonder this enterprise is so popular and has so many sales, it's ran by these incredible women. I asked for their business cards and their names are: Felicia Ortega and Justice Smith. Rain or shine these ladies are always there to help with a smile! They deserve a raise so they don't have to work so darn hard and they can also have some time to treat themselves
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January 2024 by Caroline Pate
Just as advertised they will give you a ride after returning the car. Very nice employees.
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November 2023 by Abdallah Altabakhi
Friendly staff and amazing cars
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October 2023 by G Smith
Felicia is the best! She's been so helpful over the past two months as I've been dealing with car issues. Truly a lifesaver.
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September 2023 by G S.
Felicia is a Rockstar! I've been dealing with car issues for 2+ months and she's helped me so many times ... switching reservations, extension, etc. Every time I go into this location, she is working so hard to make every customer's experience the best it can be. Thanks to Felicia I've been able to have multiple reliable rentals to get to and from work.
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September 2023 by Cory S.
Worst experience ever! I made a reservation, showed up, they didn't have any cars and claimed I didn't make a reservation, but I have the email from them with the confirmation number, dates, times, locations, prices, everything. I called Customer service and they said they couldn't do anything to help because I didn't have a reservation. But I was looking at it in my hand on my phone. I can't believe this happened, ruining my whole trip / weekend and they couldn't do anything to make it right. How is this one of the biggest car rental companies?! They wasted so much of my time and I'm still left with no way to travel like I had planned. Go ANYWHERE else. Save yourself the hassle and stress. They don't know how to run business or provide customer service. I will never trust them again and recommend that everyone book elsewhere to avoid this hassle and disappointment.
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September 2023 by Thinh D.
jus want to share my experience dealing w Felicia @ this Enterprise i needed a 15 passenger van for my parents church group if u don't know-renting a van this size is not easy and is very expensive Felicia took care of both those challenges-she is hands down the best! Enterprise is lucky to have such a wonderful employee! thanks again Enterprise/Felicia!
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September 2023 by janet us
Thank you for being wonderful staff and making sure I have a rental car available for my toddlers. Tony was very professional on the voice mail he left me . I really appreciate everyone at enterprise. I really recommend this enterprise
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September 2023 by Miguel Veneracion
Staff were friendly and helpful. Got my rental business done reasonably hassle-free. Tiny location however and not a lot of options
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July 2023 by Paige M
I was picked up by Enterprise from where I dropped off my car. I was set to go to a different location but they took me here instead without even telling me ahead of time. The driver was looking at his phone while driving.When I got to the location, they only had one car available at pick up so I had no options.I didn't have to wait long to get my rental and it was clean. The staff inside the Enterprise were nice.
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June 2023 by Dana C.
This location is horrible they will scam you and run Fuels charges on your card , don't ever ever go here. They will charge on your card for the things you didn't do and did not receive the receipt when you return the car so you won't know anything until your credit card went through , then you will see the difference amount ..
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April 2023 by Kaitlyn Harley
We were trying to return our rental car to two other Enterprise locations, both of which states they closed at 5 but upon arrival no one was there to help us. after two failed attempts we tried the one on Euclid and they were beyond helpful. We worked with Jannely and she made it a smooth return. She also got us a ride back to our hotel for the inconvenience. She took a stressful situation and fixed everything in a matter of 5 minutes. 10/10 would recommend the enterprise on Euclid.
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April 2023 by Suavecita M.
Terrible experience no type of communication walked in to get rental on behalf of insurance and no one said anything till I walk forward all I heard was picking up or dropping off . I was like dropping off and she was like I'd and card for deposit no type of customer service find that very rude didn't even tell me to wait, just had me standing till I stepped out .
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April 2023 by Kaitlyn Stephens
We were trying to return our rental car to two other Enterprise locations, both of which states they closed at 5 but upon arrival no one was there to help us. after two failed attempts we tried the one on Euclid and they were beyond helpful. We worked with Jannely and she made it a smooth return. She also got us a ride back to our hotel for the inconvenience. She took a stressful situation and fixed everything in a matter of 5 minutes. 10/10 would recommend the enterprise on Euclid.
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March 2023 by Vai Tuitau
Very accommodating. We needed a replacement due to warning lights flashing, it was literally a phone call away, great service, no hassles, no problems, we continued on our vacation with no further issues, and an upgraded model, awesome service ?
