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December 2023 by Ainsley Chang
Keep delay orders. I had more than 100k sf orders. Non of the order delivery on time. Sales lie to us that they have them in stock, apparently not!! Don't waste your time here.
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July 2023 by Jojo A.
Picking out flooring can be a little overwhelming. We met Mauricio a little over a year ago. We felt comfortable with his advice and the flooring we selected. He had high recommendations for his buddy Vicente to install the flooring. So we went with it. It's been a little over a year and our flooring is popping up and out. No one is responding back to me. Please beware of this business.
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June 2023 by Indra Christian
good price and high quality.
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December 2022 by Edgar Perez
That store deceives people with the material people don't understand there the material is terrible
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December 2022 by James Lin
I have not come across such a customer-satisfaction-focused vendor like Eleganza Titles for a long time. So I am moved to write this review to praise the sales representative, Mauricio, for his extraordinary customer services. He was not only courteous and patient in helping us select the right tiles that fit our needs, but also quick to respond to all my questions sent via texts - day and night - so that I may be able to place and receive my order in time for the installation within a tight schedule. Deeply appreciate his sensitivity to the customer’s needs and doing his very best to make things happen. Please accept my kudos.
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December 2022 by Steven Murphy
Had a great experience with Eleganza. There was a problem with the order, but Heather, in customer service, solved the problem and went beyond in my book. Thank you, Heather! Would definitely do business again.
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August 2021 by Angel C.
Mauricio provides first-class service. He helped us design our full-house renovation suggested excellent options and made sure special orders and transfers arrived on time. He gave us all the samples we needed to make our choices. He was able to replace damage tiles without questions. I highly recommend going to him for your next renovation.
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February 2021 by Kris I.
The service at Eleganza is exemplary, especially from one representative in particular Mauricio Avalos. If you want print, professional and positive energy , I would try Eleganza . There are so many porcelain companies , service is what makes a company worth doing business with.
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December 2020 by Pancho Tristan
Daisy the girl who served me very friendly !!! ??
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December 2020 by Justin Kim
Amazing place with the best selection of beautiful tiles
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December 2020 by Ea H
will not help you, does not return calls, rude and short with you.
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December 2020 by SonicChucky 3000
Amazingly friendly
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December 2020 by Nury Alvarenga
All kinds of tiles
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December 2020 by Isidoro Herrera
Its the best
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December 2020 by Carlos Larralde
We place an order for $30,000 we still waitng for our material on 6 week delay and they still not answering emails
