-
June 2023 by Kelsey R.
They never showed up. Called twice (15 and 30 mins after scheduled time) and no answer. I left messages but got no response.
-
October 2022 by Crystal N
Sooo I made an appointment I received a confirmation email and a reminder email a day before the appointment which I like because I'm a busy mom so I tend to forget things. Well the day of my appointment came and I waited and waited by this time it was already an hour passed my scheduled appointment time NO ONE SHOWED UP I didn't receive a call, text or email from anybody. I'm very disappointed I was looking forward to getting my car detailed. I really hope this doesn't happen to someone else as this looks very bad for this business. I will definitely be taking my business elsewhere.Services: Auto detailing
-
May 2022 by Daniel Y.
This review is for ECW Mobile Detailing, not necessarily for the Anaheim location. Scheduled a full exterior detail package for today at 9AM. At 9AM, received a call that their van is out of order. Did it really take until appointment time to notify the customer that the company cannot come out? A solution was offered for me to drop off my vehicle at the Anaheim location. I don't think so because the package I chose is for the at-home service.
-
March 2022 by Crystal Navarrete
Sooo I made an appointment I received a confirmation email and a reminder email a day before the appointment which I like because I'm a busy mom so I tend to forget things. Well the day of my appointment came and I waited and waited by this time it was already an hour passed my scheduled appointment time NO ONE SHOWED UP I didn't receive a call, text or email from anybody. I'm very disappointed I was looking forward to getting my car detailed. I really hope this doesn't happen to someone else as this looks very bad for this business. I will definitely be taking my business elsewhere.Services: Auto interior vacuuming
-
March 2022 by Crystal N.
Sooo I made an appointment I received a confirmation email and a reminder email a day before the appointment which I like because I'm a busy mom so I tend to forget things. Well the day of my appointment came and I waited and waited by this time it was already an hour passed my scheduled appointment time NO ONE SHOWED UP I didn't receive a call, text or email from anybody. I'm very disappointed I was looking forward to getting my car detailed. I really hope this doesn't happen to someone else as this looks very bad for this business. I will definitely be taking my business elsewhere.
-
October 2020 by Sebastian C.
I made an appointment with them and they were a no show. Its crazy too because you even receive a reminder from them it all seemed professionaI at first. Later on I receive a call regarding the appointment but i couldnt pick up so they left a voicemail saying they had a emergency and offering me a better deal. I return their call to accept the deal and voicemail again so i leave a voicemail and now i havent heard from them... i guess they dont value every customer unfortunely.**UPDATE** I got a call back from them and they took care of me they had me go in to there physical location upgraded me to the mini detail for $45 I went in and they did a okay job the only reason i say that is because they were smudges left in obvious areas and they did a bad job on vaccuming i found crumbs everywhere. For the hand wax application it was bad i found wax still noticeable all over the car it wasnt applied correctly. The windows were bad didnt even look like they bothered to clean them. Idk if they didnt care because I paid $45. Well I return NOPE... my search continues. Thank you Sam.
-
September 2020 by Tina B.
They helped me sell my Ford Edge for top dollar. They came to my home and detailed the car in my condo parking space. Professional and efficient, they brought everything they required with them in a professional vehicle. Great job!! Really nice young men. If in doubt, contact them!!!
-
May 2020 by John A.
The ECW mobile team came by our office to wash and detail all of our vans and cars. Excellent service and very nice staff! They were very thorough and made everyone's car sparkling clean inside and out. Our company vans and cars looked brand new and smelled wonderful after. Thank you ECW for your amazing service!
-
May 2020 by Suzanne W.
They were professional, friendly, on time and did great work! We have a truck and SUV. Both cars had been sitting in the driveway for the past 10 weeks. Eddy and David gave them the TLC that was needed.I like that they gave us a written quote with confirmation of what work they were doing. We will definitely use them again. Thank you ECW
-
May 2020 by Sanjay D.
Extremely happy with service of ECW Mobile Detailing. Tech came on time ( Puncutality matters on mobile services ) He was very thorough and both my cars looked spotless. He took pride in doing the detailing job. He did not rush the jobs. ECW Mobile Detailing highly reccomended by me for any one looking for Mobile Auto Detail, Car wash and execellent support and service from the ownership .