Crystal Factory offers custom engraving on glass and crystal products, which can be purchased in-store or brought from outside sources. For engraving on alcohol bottles, customers need to provide their own. The shop can often complete work on the same day, depending on workload, so it’s best to call and check availability. Customers praise the friendly and helpful staff, especially Diane and Joe, for their quick responses and quality work. The business is known for its beautiful engravings, with many customers receiving fast, reliable service for special gifts like bottles, plaques, and personalized items. Overall, Crystal Factory is highly recommended for custom engraving needs.
Joe and Diane, I can't say enough about how amazing they are! Diane was quick to respond to me as I needed to engrave a gift for my boss! And Joe is such a kind man as well and got the job done fast! The work is absolutely beautiful! I definitely recommend them!
November 2023
I needed a bottle engraved for my friends engagement and Kyra was super responsive and helpful! I recommend this place as Kyra also made sure that my idea came to life! Will def be coming back!
March 2023
I needed a retirement gift and called Diane at the Crystal Factory. Did I mention I had a 24 hour turnaround? I was so stressed but they were able to accommodate my request and it was a beautiful plaque that commemorated the service of my coworker. I highly recommend Joe and Diane at the Crystal Factory.
