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December 2023 by Adan L.
if i could give zero stars i would i tried separating a line from a family account & the guy ricardo was on the phone i told him about it & didn't want to help me at all i also mention that i work at a phone company store & have knowledge how how the sistem works he did not want to even look up my number he could had sent me a otp & acceded the account but he does not want to do anything bad service idk why they have people working at phone stores when they don't want to do their job thanks for waisting my time ricardo you did a great job.
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July 2023 by Maite Ortiz
Walked into the store 7/23/2023. I had a question about, when I had purchased my phone? and to see, if it could be unlocked and one of the guys that worked their told me to call customer service. But Stephanie stepped in to help me out. She chatted with cricket representatives over the app on their computer and was able to help me. Went above and beyond for me, and was able to get my phone unlocked...Best customer service ever. I highly recommend her for any of your service needs. Shout out to Stephanie ♥️♥️
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July 2023 by Alexander Lauda
Stephanie made my day!!!She was busy with another customer when I arrived, although she was able to help me while still keeping good rapport with the customer while on the line with tech support. She was friendly and knowledgeable...I can honestly say that this is the store I'll be visiting from this point forward?
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February 2023 by Vicki Finch
Staff is very friendly very knowledge The place was clean and I highly recommend it
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December 2022 by Jasmine H.
I always switch services , but looking forward cricket many places doesnt serve me well but this place is extreme professionals.
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June 2022 by Catherine Kennedy
Absolutely excellent service. We had to go twice and they were so friendly to us and helped my friend figure out how to make and receive phone calls on her new phone lol. She is not used to technology.
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November 2021 by Carmen y Gaby vlogs
Great customer service ?
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October 2021 by B.A
Amazing and REALLY quick service from Leisly! Got a new phone with everything set up with a smile! Will definitely come back here anytime ?
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September 2021 by Dwayne Hawell
Love cricket the staff here in the Euclid store on Euclid and ball wentabove and beyond to make sure that I had excellent service if I could give them another five stars I would I recommend you go see them guarantee you'll have the same experience
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August 2021 by Jenny Altrez
Come to this location the representatives are always there to help you !! They transferred all my data and even made sure to check my plans were up to date and gave me a good bundle deal for being a loyal costumer ?
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June 2021 by CiCi ServiceDog RIP Baby girl
SNEAKY............Is all I can say........ SAID NO to $8.00 protect plan and they still added it on my account. Call corporate [Philippines] manager and they took it off but i owe $6.00 because I used the protect for 7 days. REALLY I never wanted it. I found it on my account when I went to pay my bill.9 years with them am OUT. DONT GO TO THIS LOCATION.
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May 2021 by Joe Haneline
Staff is very knowledgeable and willing to show you how the stuff works without pushing a sale
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February 2021 by Margarito Anzures
Amazing customer service provided by Rene he is a great guy please if you ever come to this store ask for him he will help you greatly!
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November 2020 by Brendan Adams
Amazing and REALLY quick service from Leisly! Got a new phone with everything set up with a smile! Will definitely come back here anytime ?
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September 2020 by Lazaro Salazar
Go with leisly she the best. Always so kind and with a smile on the face.
