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February 2024 by Miguel Lejarde
Great and convenient location! Close enough to Disneyland without all the big crowds!
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February 2024 by Celso Martinez
There was no internet "WiFi" available. No hot water. Dirty bath, counter in the room.The back door of the premises doesn't work. People were loudWalkability: The premises are at great location for restaurants and outdoor activities.
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February 2024 by Myrriah Covarrubias
The staff at this location were some of the best staff I have experienced in awhile. The gentleman at the front desk in the evening was such a delight and cheerful and made our first impression that much more enjoyable. The bar tender was also another highlight. He was so nice and held a great conversation. I travel a lot to different Marriott locations and this one has been a breath of fresh air.Walkability: Within a mile of Disney and some great food.
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February 2024 by Sandee Trujillo
Overall nice hotel but the elevator has been making a ridiculous loud noise that hasn’t let us sleep properly. They changed our rooms but we’re still able to hear it. I suggest they fix it soon because I’m sure we’re not the only ones able to hear it.
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February 2024 by Nelson De Leon
Great location. Check in was on point thanks to Ruben. Room was comfortable and bigger than I thought.
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February 2024 by Frank Rodriguez
Very nice place. Had some issues with the hot tub but the maintenance guy was able to fix it pretty
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February 2024 by Olivia Harris
The experience thus far has been excellent! Preston who works up front was a great welcome! He was incredibly welcoming and so very kind! We were allowed to check in early which was a huge plus after flying in. The room was incredibly clean, beds were comfy , and most importantly the location is within walking distance to the park.
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January 2024 by Jialin “Eric” Duan
We had an amazing time at the hotel! The beds were very comfortable and I really liked the free hot chocolate at night! It was so yummy :)
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January 2024 by Abdulla Alaji
Parking is $29 per
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January 2024 by RailfanWill
A well run modern and up to date hotel with super friendly staff!
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January 2024 by Dmytro Batyuk
Great place to stay close to
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January 2024 by Alex Barsily
My family and I came in for a turn and burn to Disneyland. We were immediately greeted by Issac who was not only super helpful and polite, but he moved his car so we could park when the parking lot was full. Very generous thing to do!!! The room was very clean, the bathroom was also very spacious for a Courtyard, and the checkout process was super easy. Please recognize this associate for their outstanding service and Elite recognizition!
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December 2023 by Catherine C
Khrysstelle at the front desk is AMAZING! We have tried practically every hotel near Disneyland and we keep coming back here for a few reasons:1) Rooms are spacious and clean!2) Really close to the Disneyland Toy Story shuttle (~5 min walk) that takes you straight to the park3) Great value4) Front desk staff (specifically Khrysstelle) has the best energy and is always super helpful every time we visit! ❤️
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December 2023 by Michael Vander Does
Just the typical CA experience of charging for every little thing. Not close to conference center. No breakfast. No microwave. Fridge barely can fit milk. Stains everywhere on the couch. Found a pill under one of the night stands. Spiders in room. Luckily didn't have kids with me. Noisy guests. I will ensure I find every excuse not to come back to CA.
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December 2023 by Ivy Miller
This place is a joke. First, at check in, everything was fine they charged my card, my bank indicated they took the money, the POS keypad indicated approved, the representative told me it didn’t go through. I called my bank they told me the charge was successful, the hotel then tells me I need a different card & to pay again. Husband provides his card & I ask so what are they going to do about the $200 they took from me already ? They told me I would need to call my bank as it was a problem on their behalf.. it was not. It was the hotel. They indicated this was for one night only. I booked for 2 originally. I again reluctantly booked the room again.. to which they told me booking through front desk I would have to pay $120 more than listed online ON THEIR OWN WEBSITE. So I booked online because I’m not giving them almost $400 for the same exact room. Go down stairs check back in for the same girl who was there yesterday to tell me my name needs to match the card when they again forced my husband to put his card down. Once the room was back in order after went to still give them a chance went to their coffee shop area . The lady there was absolutely rude I was going to ask if they scan for Starbucks she didn’t let me even get my question out before telling me no she doesn’t do that. Ok cool. Just liked receiving the points I use it to get my medical staff a cup as a gift when they’ve gone above & beyond. Neither here nor there. All the staff has an attitude about them that if you work in hospitality & customer service you should be fired for. Still waiting for the $200 to be refunded to my card. Upon check out the front desk notified us that a $200 REFUND WAS ISSUED. Meaning originally they DID RECEIVE PAYMENT THE FIRST TIME. The manager TJ & his sidekick the young man who has no authority but calls himself a manager we’re biased because I used a chime card not my bank card because I don’t like to RISK ALL MY MONEY while on vacation & it’s best to keep it separate. They also give out amenities bags at check in apparently to EVERY FAMILY RHAT STAYS.. never offered. The actual complaints about this place is endless. I’ve traveled all over & stayed many many many places, this place was an absolute joke & I hope they both get what they deserve for their blatant lies & terrible customer service. I’ll be escalating this issue as since we all know Disneyland is expensive to have this experience to start off our trip with the least amount of help or acknowledgement of their mistake I will never use this company again
