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October 2021 by 郑义
Quick and easy, nice deal.
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November 2020 by Berrmi Waljer
Thank you soo much for our new car! thanks to Carlos! He was so nice and patient, I didn't feel rushed into buying a car I felt really welcomed and comfortable! Thank you so much for the experience! Really satisfied.
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October 2020 by Yvette E.
I have to update my review because they definitely proved themselves! After leaving my last review, they took no time to call me back and make sure I was taken care of. I spoke to Veronica and she was so sympathetic and kind. She booked me for the next day at 9 am (since that was the only time and day I had available) with Josh. Josh was awesome! He told me he drove all the way from San Diego to make it to my appointment which made me extremely grateful because he was also very punctual. The process took no longer than an hour. Will definitely be doing business with this company again after the great lengths they took to make sure I was taken care of!
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October 2020 by Jamie E.
Carstub was professional and covid friendly during our business relationship. I recommend them if you want to get fast cash at a fair price for your car!!
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October 2020 by Jonathan M.
Carstub made it very easy to get my car soldWhen I called to request an appraisal they were able to send somebody out right away which was very convenient. The phone representative was also very kind to me and broke the whole process down for me which made me feel more comfortable giving my business to them. Not to mention they gave me a very fair price for my vehicle and wrote out a check right on the spot after agreeing on a price for the vehicle If you have any hard time trying to sell you car I would call Carstub they provided top tier service all around.Definitely will recommend my friends or family if they want to sell their cars .
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October 2020 by Rudy G.
Everyone at carstub is great. Not only did they get me top dollar for my cars, their service is impeccable. There was an issue with the bank and Veronica came to the rescue. Highly recommend them.
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October 2020 by Jason R.
Easy process. 1. Called in yesterday to get a price range on selling my vehicle.2. Within a few hours they sent someone to do an in-person appraisal at my home and give me a firm quote.3. I accepted their offer on the spot, signed the paperwork and they gave me a check.4. Less than 24 hours later they sent someone to pick-up my car and take it away.Very happy with them and they were more competitive on pricing than Carmax and other local dealers.
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September 2020 by Caspar B.
I saw a lot of mixed reviews and so I think it is important to understand how these guys work and you'll understand why they deserve a 5 star rating.I sold my Tesla Model 3 for $34,000 when the dealer would give me $31,500. (2 other car brokers offered my $31k and $32k). So why was I so impressed?What makes them so unique is that they come to your house and inspect the car (like a few others), but rather than just then give you an offer, they ask you what you want to be paid and then immediately hold an auction with local dealers. If they can get your price, they give you the paperwork for the sale, the DMV transfer, pay the bank (in necessary) and give you a check right there. They then organize for the dealer to come and pick up the car. Done.The fact that you are not having to take the car somewhere, or that the broker needs to come and get the car to inspect it at their facility and that there is an auction, was really impressive. When I first called (at 1pm Saturday) and described my car, they said they had bought cars between $29k and $35k, describing the condition of the various sales. I agreed towards the upper end of the range was acceptable and they said someone could be there by 3pm to inspect the car. They arrived on time. After inspecting the car and starting the auction, they came back and said 3 dealers were interested and the best offer was $33,500. I said that if they could get to $34k I would sell. They came back 10 minutes later with a dealer willing to pay $34k.I dealt with Natalie Armenta who set up the appointment within 2 hours (on a Saturday afternoon), and Stacey, a former BMW sales person, came out and both could not have been more friendly or helpful. I will certainly use this team again and could not recommend them more strongly. I have no affiliation with the company except learning of them yesterday and hiring them to sell my car. They did not ask me to write a review but I was so impressed with the service.
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September 2020 by Addie Q.
Sean was great! I was anxious about the process and what to expect from the appraisal appointment..but Sean was professional and able to put my mind at ease when I had questions or concerns. While I decided to go a different route with selling my car, I would highly recommend Carstub. From setting up an appointment, to the actual appraisal, it was an easy process. Even if you're not 100% ready, it's a good idea to at least know what's available. Quick, easy, painless! Thank you to the wonderful staff at Carstub!
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September 2020 by Celia K.
Guy on the phone was really rude and condescending. He asked me if I knew what a catalytic converter was. When I said yes he continued to explain what it is to me and that "the metal is valuable." He did NOT want to even discuss buying my car when I said it didn't run. Rude rude rude.
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September 2020 by Lea V.
I had a terrible experience with Carstub.I would not recommend them. If you plan on selling your car, go somewhere else. Chris Curry, the appraiser, is very rude and he gives low-ball offers.Go to CarMax or the dealer if you want to sell your car. AVOID!
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August 2020 by Slim H.
They suck. They didn't send the pay out amount to my dealership on time & never notified me causing me to be late on my last payment of my vehicle. As a result of that they damaged my credit score. Don't come here save yourself a haste.
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August 2020 by Megan T.
Super friendly service when I talked to the staff on the phone, but no one ever showed up at the scheduled time. Ended up selling the car to someone else but would have been in a bind if we had to rely on them.
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April 2020 by Sally S.
This is such a scam! They are just looking to buy your car for a fraction of the price! I got a trade-in value for my car from a dealer at 19-25K and they offered me 15K! The market price for this car is 26K. Do not fall for this rip-off! You will get a better deal by trading your car in with a legit dealer. Do not trust these fake reviews!
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April 2020 by Doug M.
On September 13, 2019, I sold my vehicle to this company for $600.00 with the dealer "Bob". This was under the verbal agreement and stipulation that your company would cover the DMV fee and any related parking tickets attached to the vehicle. I made sure to verbally confirm this is correct with your car salesman, otherwise I would not be selling the vehicle. He assured me that my $125.00 parking ticket would also be covered upon purchase of the vehicle. Had this not been so, I would have cancelled the transaction. More recently, I have received notices from the LA Superior Court regarding this unpaid parking ticket and a late fee of $525.00. This is nearly the cost at which I sold the vehicle to your company, and it is clear the ticket was not paid. And further, I understand this was not added to the written agreement, but was very clearly involved in the negotiation process. The salesman said the $62.00 DMV fee would transfer the vehicle title to your company, along with any tickets attached. It is clear that this has not been so. When I spoke with a representative, regarding this matter, I was told that they would not pay for the ticket at all the dealer "Bob" has left. Even further, the representative had told me that their carsalesman had given incorrect information regarding this ticket. I do NOT recommend this business place for their misleading information.
