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February 2024 by thomas herrera
I crashed the front end of my mustang and brought it to this shop as a state farm recommend shop. I am glad to say the team here went above and beyond in accommodating me and my car until I was fully satisfied. The entire front bumper, driver side fender, rocker panel and hood had to be replaced. Now, I can truly say my car looks as good as the day I bought it brand new. Thank you for the stellar service, the manager Miguel was very transparent throughout the whole process.
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February 2024 by lisa breit
Caliber did a good job on my car. My car was not ready when estimated, date got pushed out a few times. Kevin was very helpful
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February 2024 by Trina Schmidt
The detailed text updates on the progress of my car repairs were really helpful. The car was finished on time and was even cleaned as well. Kevin was really nice and thoroughly explained what work was done to my car. My only issue was that it was hard to find parking upon arrival when I dropped off and picked up my car because of all the cars needing repairs that were parked in front. But the interior of their front office was clean and their front office staff were very friendly.
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January 2024 by Roger Carlson
Great communications with regards to status of repairs.
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January 2024 by Karen Valadez
Wonderful service!
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December 2023 by Emily Tillitt
I had an appointment at 9:00 am and our estimator said he would be with me in 1-2 min. What a horrible experience. There lot is jammed with damaged cars No where to park. Let me add I got there early too. The front desk told me he was in a production meeting. Wouldn’t you think the production meeting would happen at 7:30 am not when customer are there. Terrible customer service.
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December 2023 by Julie Forbes
Caliber provides excellent service and performs exceptional repair work. You would never know anything was damaged.
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October 2023 by Braxten Chenay
Very good repair, perfect matching on the paint and they got it done earlier than expected as I had to head out of town. Kevin was very friendly and kind!
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September 2023 by Sandra Ornelas
Well I had a 5 star experience, both times I've brought my cars here to caliber collision. Kevin helped me 100% made things go smoth and easy, so much that I requested my insurance company to send me here again. Thank Kevin your ? great!
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September 2023 by michelle rohn
Awesome service!! Kevin goes above and beyond to ensure your vehicle is perfect! I got it back better than before the accident, that NEVER happens!Services: Painting
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August 2023 by Gregg Steuart
Kevin was the estimator and did an excellent job communicating the scope of the work. He kept us informed during the entire repair process and even had the work completed 5 days early. I would definitely recommend this shop for repairs.Services: Painting
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July 2023 by Jennifer Milam
This shop is very honest and upfront about the process and what to expect when you bring your car in for repair. Tge estimated time frame was exactly on schedule even when a faulty part was originally delivered and needed to be swapped out! The pride and craftsmanship in their work they produce is very impressive! Derek was the guy in charge of my process and I am so pleased by the way he kept me informed throughout the process and worked with his team to troubleshoot an issue before he release the car back to us! Thank you for great quality care!Services: Painting
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June 2023 by Ayde R.
Great customer service! Derek took great care of us. The entire process was quick and super simple. Our vehicle was completed on time and definitely referring friends and Family. Thank you.
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June 2023 by Gabby V.
Having to come here due to unfortunate circumstances is hard enough but I am so grateful for the staff at this location. They turned a negative experience into as positive of an experience as this situations could be. I was greeted at the front desk by a young lady named Brittany. She was so polite and friendly that I was already feeling at ease. It was just a smooth process overall. The manager Miguel was very professional, polite and informative. He assured me I was in good hands and I left satisfied. He was very thorough and knowledgeable. They were very quick and got the job done right just like their manager assured me. I would recommend anyone come here just from the service , great customer service and management!
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June 2023 by Carla C.
Last month I got rear ended and my insurance rerouted me to this caliber collision. Everyone was exceptionally professional. Brittney, the front desk coordinator, was kind and thoughtful. She made me feel welcomed from the moment I came in. When I went back to pick up my car she remembered my name and asked me about my dog who I had mentioned to her was not doing well. These little things that showed me how much effort she put into providing excellent customer service. Derek was the service advisor who kept me updated on the progress on the repairs. I felt like he went above and beyond for me and treated my car as if it was his car. He kept me informed and let me know what car parts were needed. The manager came out and greeted me and when I picked up my car and asked me if I was satisfied with the work done on the car. He personally walked me through and explained the work that was done to the car. I left satisfied and happy with their work. I highly recommend this auto shop!!!