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February 2024 by iman nasir
Great service and awesome selections
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February 2024 by Penney King
Love thier styles
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January 2024 by jeff swanson
Great selection of high quality tile and stone material. Nice and knowledgeable staff.
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January 2024 by S S.
Beautiful tile. Bad service. They just dropped off 700 pounds of tile and it's sitting in my parking space, three floors down. Refuse to put it in the elevator. So if you live in a condo on a second floor or higher be prepared to carry it up yourself or pay a second moving company to do so for you. They were quick to take my money but don't care what happens after that.
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December 2023 by Rajul V.
Upon entering the store, I saw 3 ladies behind the counter chatting and on their phones. Completely disinterested in finding out what I was looking for, stating that what I wanted was not available. When I asked for other options, one of them waved her hands and said I could look around the store. No one got up to help, guide or suggest any alternate tiles that might fit my needs. No service whatsoever I didn't know this was a self service warehouse. I thought it was a showroom with knowledgeable, professional staff, providing at least a basic customer service.
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November 2023 by Wyatt Bauer
I have bought a bunch through Bedrosians they are always super helpful. They are very knowledgeable and provide wonderful service
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October 2023 by Tommy P.
Three weekend trips to Bedrosians and I feel like this was a second home... a bit of background, this is our first major remodel so we were looking for all things kitchen and bathroom. Our first salesperson was Tony. He was kind, patient, and gave his "Tile 101" crash course of what works, what doesn't and answered all those questions that first timers ask. He was great. In subsequent weekends he was busy with others and we got both Celeste and Jennifer. Although they joke they are sisters, they actually could be. We brought in everything we bought and they gave us their aesthetic and really helped us with our final choices... even on selecting the best grout for the room. Celeste and Jennifer went so far beyond expectations and after three weekends my wife and son said, "It's weird, we may never see them again" and they were honestly a little sad. That's a testament to their kindness, knowledge, and terrific sense of humor. Great product, great people, great experience.
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September 2023 by Stella B
I love the Bedrosian Cloe tile but watch out for “misc charges” at this location.**8% surcharge for shipping to store on all orders.Wait for holiday sales like Labor Day was 25% off. Woohoo
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September 2023 by Michael Heil
Excellent choice for tile and stone shopping, although there are many others. Great Showroom with a great staff
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September 2023 by Julia B
Really wish they would have updated their Labor Day hours. It said open on google maps and we made a trip out here from Los Angeles to find out that they are closed.
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September 2023 by sean williams
great prices and exactly what we needed
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August 2023 by Ben M.
Thei bedorsians is horrible. You send customers there and the sales people get kickbacks from other fabricators/installers to steal your customers.
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July 2023 by Mary Ruth V.
The tile we found was high quality and beautiful and I'm looking forward to having it installed in our kitchen/dining room. The customer service at Bedrosians was excellent. We worked with the assistant manager, Javier Castro, and he was very knowledgeable and professional. He asked me about my project, and could follow all the details. I have a good eye for color/design, and he was able to see my vision and offer options I may not have initially considered. We had an idea of how much tile we needed, and he hand checked our drawing to make sure we ordered the correct amount. He wasn't pushy and communicated everything in a very clear and respectful way. I'd definitely recommend this store, and Javier as a salesperson!
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July 2023 by Bill K
The customer service and sales teams are very poor. They have little inventory on any of the countertop slabs we wanted. When we were the showroom we were told to go to the slab yard, but at the slab yard they would not honor the sales pricing from the showroom. When we placed our order and scheduled pickup, the sales person never informed the pick up department, so we had to wait 30 minutes for a couple boxes of tile for the backsplash to be brought out to our vehicle. On top of everything they add an 8% charge on all orders, which apparently is something started during the pandemic, but they are still using to gouge customers.
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July 2023 by M. H.n
Not bad - not great. Too many problems with not answering the questions that were asked.
