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September 2024 by Jaclyn Huang
From start to finish, the team here at Anaheim was exceptional in every way.
As someone who can be quite particular (okay, DIFFICULT), I made the process of choosing tile very complicated.. but the staff were incredibly knowledgeable and patient. I came back after the first time with concerns, and they worked with me to find a better option when I wasn't so happy with the color. Which is something I should have been aware of myself from the get go but thankfully they had so much professionalism and patience to help me resolve. They didn't just meet my expectations; they exceeded them.
We've unpacked the box and the quality of their tiles is top-notch. It's clear they take great pride in their products and customer service. They truly turned my design challenges into a delightful experience, even joking with me after I made their lives so hard lol.
Thank you, Bedrosians, for your exceptional service and for helping me create a space I absolutely love! Special thanks to the girl in front desk with fire eyelash extensions and Ray, and the delivery fulfillment guys in the back!!!
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September 2024 by Marla Stark
Prices not more or less better than others. Product not better than others. Customer service not better or worse. Why the one star? This is a no return policy store. We had a box of tile leftover and cannot return it. I mean not even credit toward another purchase?? Our mistake does not have to be yours.
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July 2024 by Shawn Li
Received the tiles and they were terrible quality. The Allora White is actually Gray and the quality fails to satisfy. I had also requested samples and the 5 Freebies code does not work. They do not ship for free as advertised.
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February 2024 by iman nasir
Great service and awesome selections
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February 2024 by Penney King
Love thier styles
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February 2024 by Jeff S.
Great selection of high quality tile and stone material. Nice and knowledgeable staff.
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January 2024 by jeff swanson
Great selection of high quality tile and stone material. Nice and knowledgeable staff.
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January 2024 by S S.
Beautiful tile. Bad service. They just dropped off 700 pounds of tile and it's sitting in my parking space, three floors down. Refuse to put it in the elevator. So if you live in a condo on a second floor or higher be prepared to carry it up yourself or pay a second moving company to do so for you. They were quick to take my money but don't care what happens after that.
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December 2023 by Rajul V.
Upon entering the store, I saw 3 ladies behind the counter chatting and on their phones. Completely disinterested in finding out what I was looking for, stating that what I wanted was not available. When I asked for other options, one of them waved her hands and said I could look around the store. No one got up to help, guide or suggest any alternate tiles that might fit my needs. No service whatsoever I didn't know this was a self service warehouse. I thought it was a showroom with knowledgeable, professional staff, providing at least a basic customer service.
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November 2023 by Wyatt Bauer
I have bought a bunch through Bedrosians they are always super helpful. They are very knowledgeable and provide wonderful service
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November 2023 by John Beigh
Had what I needed and loaded it up quickly.
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November 2023 by Stella
I love the Bedrosian Cloe tile but watch out for “misc charges” at this location.
**8% surcharge for shipping to store on all orders.
Wait for holiday sales like Labor Day was 25% off. Woohoo
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November 2023 by Delfino Martinez
It's a good place. For those who need a variety of tools.
Its very attentive staff.
And very good prices.
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October 2023 by Tommy P.
Three weekend trips to Bedrosians and I feel like this was a second home... a bit of background, this is our first major remodel so we were looking for all things kitchen and bathroom. Our first salesperson was Tony. He was kind, patient, and gave his "Tile 101" crash course of what works, what doesn't and answered all those questions that first timers ask. He was great. In subsequent weekends he was busy with others and we got both Celeste and Jennifer. Although they joke they are sisters, they actually could be. We brought in everything we bought and they gave us their aesthetic and really helped us with our final choices... even on selecting the best grout for the room. Celeste and Jennifer went so far beyond expectations and after three weekends my wife and son said, "It's weird, we may never see them again" and they were honestly a little sad. That's a testament to their kindness, knowledge, and terrific sense of humor. Great product, great people, great experience.
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September 2023 by Stella B
I love the Bedrosian Cloe tile but watch out for “misc charges” at this location.**8% surcharge for shipping to store on all orders.Wait for holiday sales like Labor Day was 25% off. Woohoo