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March 2024 by Kathy Hines
Dr. So is great. We had an urgent matter with our labrador and our regular vet could not fit us in telling us to go to emergency. This is the second time our regular vet has done this to us - Sunshine Vet really nice but won't accommodate you for urgent matters that come up. But Dr. So made the time to see us immediately and our dog did require surgery which we had Dr. So perform it since our regular vet would not make the time to see her. Our dog is doing great now. We really appreciate Dr. So being there for us and fitting us into his regular schedule. We'll be using Dr. So from now on.
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February 2024 by Doug Wicks
My cat is 16 or so, the sweetest tabby named scamp. Scamp shed some weight so I took him in. The doc and staff are so nice, skilled w scamp and kind too. Glad we found them.
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May 2023 by Raffi Hagopian
I took my dog Paris to the groomer onFriday May 12, I did not know who was the groomer at the time ,but later I was told it was Juan ,my daughter picked up the dog that day. I didn’t see it until it was too late. They were gone for the weekend ,they did a terrible job, butchering my dog shaving top of her neck to the skin ,from head to the middle of the back ,big deep line ,and on top of it they charge my daughter full price , I will never take my dog to the groomer again.
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August 2022 by Yolanda Perez
I don't normally write reviews - but this is a MUST.This deserves 0 stars. I took my Pomeranian for a haircut. Asked for a fox cut got a shaved/buzzed. Rear nails not trimmed, paws were unevenly cut, chest area is choppy, top of the head is uneven, did not even trimmed the ears.I called to find out what happened and Juan the groomer with supposedly 15 years’ experience was rude and can only say that it will grow out again. Pomeranians are not to be shaved; it ruins their hair. He had no clue. He basically said too bad, I only do what customers ask. He agreed we asked for a fox cut and got a buzzed cut. No professionalism at all. People like him are bullies and take advantage of others. We all make mistakes and its okay to admit it but not him. He is a bully.
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August 2022 by Fantasyqueeninacoffin
HORRIBLE phone service. When I called to ask for an estimate on prices, the guy who answered the phone did NOT know what to say to me and was rude! I asked him if they had a cardiologist and he laughed and said "okay there's alot of cardiologist in the area so no we do not, but we tell people to go to Tustin for that"...but when I asked him for that places name or phone number, he laughed again and said "uhh I don't know the name"...he was completely UNPROFESSIONAL! I don't know who hired him but I will NOT be coming to this place
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July 2022 by Michelle White
We take all 3 of our pets here (2 pomeranians & 1 cat). The vet is very informative and does not give you the runaround, which we have experiencedin the past with other vet's. The staff is very professional & friendly too!
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July 2022 by Heather B.Grant
Dr So is wonderful and takes the time to explain everything.
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June 2022 by CoffinQueenAsmr
HORRIBLE phone service. When I called to ask for an estimate on prices, the guy who answered the phone did NOT know what to say to me and was rude! I asked him if they had a cardiologist and he laughed and said "okay there's alot of cardiologist in the area so no we do not, but we tell people to go to Tustin for that"...but when I asked him for that places name or phone number, he laughed again and said "uhh I don't know the name"...he was completely UNPROFESSIONAL! I don't know who hired him but I will NOT be coming to this place
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January 2022 by KiKi G.
Not impressed with this place at all! We noticed our dog was limping for three days and thought it was time to bring him in. Fri afternoon around 1pm I called to get an appointment as our primary vet was closed for the holiday. Receptionist says "no problem bring him in, we were going to close early but we can stay". I asked how much the visit would be since we have never been there, she said $55. Turns out the doctor thinks there's something wrong with his knee. Wants to do x-rays, blood work And then was talking about an orthopedic surgeon. I told him I needed to check with my husband first. He was adamant about doing bloodwork now before the x-ray. He was very pushy and rude. He also recommended pain medicine. I ended up approving the blood test and pain meds. Lessons learned to ask how much before saying yes!!! Came out to pay my bill and it was a whopping $500!!!! They ended up charging me for an emergency visit (That wasn't Originally communicated by the receptionist), $200 for blood work. $75 for them to administer pain meds which I bought for $175 and took home! Turns out the exact same meds are $32 on Chewy lol This place took advantage!! Never will be back. Very unethical. Dog is fine, jumping around like crazy not limping anymore. I'm still taking him to his primary at Sunrise Pet Hospital which are very trustworthy and do not take advantage of people.
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October 2021 by Violeta D.
Wrong diagnosis my child died the week he saw him . He just want to give injections.
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October 2021 by Takeya C.
Dr. So is a genuine, caring man! I thought Sandor's vet in Utah was the best to ever care for him, but no, Dr. So just knocked them out of the park!!!! He healed my boy in ONE visit. He didn't drag out his ailments over costly appointments and medications that he thought "might" work. He was concise in his diagnosis and precise with the prescription. He appears to be one of the only Vets I've ever dealt with to be in it STILL for the love of animals and not just money. Less than $300 spent TOTAL in two visits and my baby boy walks away happy, healthy, and healed! I couldn't recommend this place enough!
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July 2021 by Yuri K.
Just wanted to say thank you and give a shout out to Dr.So. There were many times that we were turned away from other vets in the Brea/Yorba Lina area due to no appointments and Dr. So never hesitated to see our senior dog at last minute notice. Dr. So also never pressures us to get treatment or medication - he always gives us plenty of treatment options and says "just choose the services you would like and would think is best for your pup". He also is always a phone call away and never hesitates to hop on in between his appointments if we are not able to make it to the hospital. It is a far drive for us but definitely worth it.
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July 2021 by Shane R
Took my dog in because she was having problems with her allergies, she was to the point where she was beggining to pull out her fur and create scabs.I wish I remembered the vets name, but he was amazing. Within a few hours if being seen, she was no longer itching like crazy and pacing due to how uncomfortable I'm sure she was. Im so thankful for that ❤️Also, my dog is VERY wary of strangers .everywhere else I had called said they'd HAVE to sedate her. This place actually gave her a chance, and to my surprise ..they said she did pretty well. He was patient with her, so was the entire staff actually.. all in all, this is a very good place to bring your pets.
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June 2021 by Manny Mendez
Dr. So saved my cat negrito's life! Highly recommend this hospital. After we told VCA Ontario our cat needed emergency help. They told us someone would come out and get him. 30 minutes later and us calling them no one came out. Kept telling us to wait. We called this place and were seen immediately. Dr So told us negrito's bladder was about to rupture and we brought him right on time. Dr So is very knowledgeable and caring for taking us in quickly and saving our cats life.
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May 2021 by Tiffany M.
Great experience! Took my kitten Willow to have her shots and spay. Very patient and kind staff. Dr is very thorough and even called me himself to check up on Willow after her spay surgery. Recently moved to the area and am happy to have a good vet close by.