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October 2023 by Gio G.
Plain and simple love the coffee gas prices and the employees here are the most kindest people I've met at any gas station a lot of homeless people begging but what can we do?
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October 2021 by Paloma A.
If I could give it negative stars I would. This is the worst gas station to go to the manager is disrespectful and cashier ladies just rolled their eyes. Went in to put gas and it shows that my gas dial didn't change at all. Told him that possibly the pump wasn't working and the manager responded saying the pump has been working all day and that my car was the problem. I'm I think not. I have a 2019 Toyota Rav4. Don't waste your time or money...
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August 2021 by Garrett L.
My mom went inside to pay for gas and gave the guy there $30 dollars today at 630pm 08/19/21. She went to fill up her gas tank and it stopped at $20 dollars so she went back in to see what happened and the guy said she only gave him $20. He ripped her off! don't go to this arco
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January 2021 by Joel C.
Update. I'm still getting s*** for using the app you guys promote. I come and out gas every three days. The fact that y'all make me feel like s*** for getting a coffee some cookies. Like how you going to tell me the coffee is on special when I'm showing you I could get it for free. What does that do for y'all.
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November 2020 by Sam W.
One of my favorite Am/Pm to visit and get a few snack. Inside is pretty spacious and most snacks and drinks are filled. Come early or around morning if you want things freshly made and stocked. Most of the staff members are nice and patient . There are some parking at the front of store and a few gasoline pumps to fill up your car.
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October 2020 by Geoff R.
This place SUCKS! I took my wife's car here to put air in the tires. I go inside and to ask the employees to turn on the air compressor, and they've got a big sign posted that says that Orange County Health Department mandates that all customers and employees wear masks during the COVID pandemic. Right next to it is another sign that says "No mask, no service". But, lo and behold, there are mouth-breathing customers roaming around everywhere with no masks on, and half the idiot employees aren't wearing masks either. Wow...just wow. Anyway, I wait in a long line of maskless morons, and when I finally get up to the counter, I ask them to turn on the air compressor and then walk back out to the car...and wait...and wait. But the employee never turns it on. So, I go back inside, wait in line yet again, and then ask them a second time to turn on the damn compressor. This time they finally manage to turn it on, but when I use it I can't understand why the tire isn't inflating. I'm checking it and then double checking it with my own pressure gauge, and yet...nothing. I try again to add air to the tire, but the tire pressure is actually going down instead! What the hell?!? I quickly realize that their air hose is just f**ked and is actually removing air from the tire! *sigh* Epic fail ARCO/AMPM. So, I left and drove up the street to another gas station that has an air compressor that actually works and a masked employee that actually knows how to turn it on on the first try. The tire inflates with no problems, and I'm done and on my way in about five seconds.
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April 2020 by Katia A.
They deserve less than zero star , I stop by today and it will be last time using this place for anything and the cashier was so rude unprofessional very bad customer service and I will share this with all my friends
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January 2020 by Jane M.
Cheap Gas and Car Wash My family routinely buys gas here even though we moved to the other side of town. Whenever we have other errands over here, we always make this one of our stops. The gas here is about .20 cheaper per gallon than Arcos in Orange. To me, that is worth the difference. I always check gas buddy just to be sure and the savings are usually here. The Car Wash does a pretty good job and has a high speed dryer that gets the spots off. Of course, there are some trade offs at a place with the cheapest gas around. The pumps often do not operate well. The card reader does not work at the pump most of the time. Instead, you must go inside to pay. The customer service is hit or miss. There are also often questionable characters loitering around. Some are panhandling, others trying to sell things like cologne in the parking lot around the pumps. However, this type of activity is to be expected as it is widespread in this neighborhood. Finally, the fountain sodas are way overpriced. You might as well skip the soda and visit Circle K or McD for a beverage. Overall, this is my most recommended gas station in North Orange County if affordable gas is your priority.
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August 2019 by Alfred C.
Refill $1.79 for a 52 oz coke . A long like and lady is mopping . This store needs customer service training .
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July 2019 by Vanae T.
I went to the car wash here and let me just say it sucks toes. I drove up to pay and the voice gave me instructions which I followed. The directions DID NOT WORK. Eventually it stopped talking and I just drove through and left because ain't NOBODY got time to put up with this yeeyee crapola. Don't go here ur gonna waste ur time just go somewhere else.
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July 2019 by James G
Charges you for the wrong drink size constantly.I called the number they left and it's for BP Northern California.
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July 2019 by Nabeel 7.
They are nothing but negative and unwelcoming. Please retrain. Your bathrooms should be UNISEX please be current with all current law changes. Maria and Milton need to **BE**retrain. They talk back like we are in a war. Each response bigger than the rest.
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July 2019 by Janea M.
Just walked out of ARCO. 3 workers stood taking the whole time. The line out the door. When I finally got to the front I was trying to pay with Apple Pay which is advertised. And guess what the lady was too busy talking to her co workers she looked to busy for me to ask her why the payment wasn't going through. Then she was like no Apple Pay next person in line which highly pissed me off. There are a lot of people who really need jobs maybe you should hire the people who actually work. Not helpful at all. I wish you guys didn't advertise Apple Pay and I didn't drive all the way here for absolutely nothing.
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June 2019 by Mahmoud A.
Worst gas station ever, super rude lady cashier, racist Mexican , treats customer from above, tried to file a complaint against this station through arco corporation, they emailed them with the complaint, and the never got back to me, as if they do not give a s**** do not how they let this station with no customer service to operate in south California, will spread the word around. Never go there
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June 2019 by Vanessa Rodriguez
6/11/19 about 12:30pm I went inside the store to I pay for gas at pump 19. However, it did not work. I explained to the lady & the guy at the cash register that the pump did not work and for them to go check it out. Then went to pump 11.I used my card again because the lady said it cancelled the last transaction once I put the pump back on.Again, I told the worker several times to check pump 19 because it didn't show anything and I didn't want to get charged again. I thought the worker was going to check 19 however he followed me to make sure I was pumping the gas correctly. I explain to the worker I know how to pump gas, I had a car since I was 16 years old. When I left AMPM I check my account and I notice I was charged twice for it. I ask for receipt but didn't get one. The guy said the machine didn't print out anything for pump 19 for anyone. It wasn't working. Now, I have to go back to try to get my money back. Ugh. My account still says I was twice charged. I wish the employee would have just check the problem when I told him. I told him I hope he remembers me when I come back to get my money. When I did ask for the receipt I'm not sure if it was a manager or the owner that was with him but he also could not produce any receipt for me to show I paid. The worker said he would remember me when I come back the next day. I just check my account before writing this and it still says I was charged twice.