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January 2019 by Beast Driver T.
This company is horrible. We had them move and store our piano. When I called to arrange to have it picked up they lost it. They told me to call the next day and they would try and find it. Yes it had been about a year that we wanted them to store it but loosing a piano? They finally found it but would not set it back up as we had paid for because they had no room to do so. The company that was moving it would not insure it unless the could do an inspection of the working piano. We asked if they knew where it could be done and they said in their parking lot. A 75 year old baby grand assembled in a parking lot. We though not so we demanded they take it to a relative's house and set it up in the garage. Then the told me it would be an additional $350.00 to do this. They had also made me deposit $150.00 for the dolly it was sitting on in their warehouse. All I wanted to do was get the piano. I finally had to suggest that my attorney would be involved and their attitude changed. They got and extra $200.00 and kept their dolly. When the piano arrived to be set up it was very poorly wrapped, although it was well wrapped when the first picked it up. It looked like it was opened, probably because some one though it was theirs, and rewrapped. Even when we showed them picture of what the took, both of them were in those pictures, they insisted it was an upright piano. They even suggested that we lied about it being a baby grand. If you want you piano or anything else to survive and be returned to you DO NOT USE Jeff's. They will scam you and lie to you and make you very unhappy. DO NOT USE THEM.
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October 2018 by Mar D.
these reviews are true! the field supervisor is owner arab jafar ranezani.,alias jeff moving, michael. august 18,2018 to move me from second floor because had spinal surgery. i had to move with friends until i found an apartment. one bedroom apt. and one car garage $1,987.00 (storage $265./mo.) i had not checked come across the reviews, but after reading your reviews ,do not throw away my money to a abuser ,thief, etc!!! yesterday october 18th @noon, i hired maison movers ,i read their 300 plus!!! they arrived clean sober,respectful!!!his storage is size of 2 car garage! the thief would not let me check my stuff, and just wanted the movers enter storage in for the first time, 920. s. placentia city placentia. hires americans who are homeless for moving,etc. he decides to call placentia police, the police showed up, of course sided with me. my stuff was inside 1/4 the office /storage. after, p.d. called back-up both saw the fraudulent ,he had some of my stuff inside truck stored with 10 other customers, and the rest of my stuff at a public storage. the p.d. supervisor called a detective and fire inspector. the place has no fire sprinklers,and other violations. please call placentia p.d. and add to this file and get this evil man jailed!
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September 2018 by Jennifer Lee
Thank you Very good Service!
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August 2017 by Grant Wohrman
Shady, deceptive, unresponsive. First, the address they have listed is wrong. Second, this guy intentionally ignores your calls. Third, he hung up on me when I asked for the correct address. Fourth, never again.
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August 2016 by PARHAM INVESTMENTS INC. - KIMBERLY PARHAM
THE DAMAGED MY FURNITURE BEYOND REPAIR!! DO NOT USE THIS COMPANY. THEY ARE THE WORST!!!
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January 2016 by Tara Fernandez
When you are looking for a company that truly cares about you and your furniture, you should definitely call American moving storage services. Not only did I feel at ease but they are very professional with all their services. I highly recommend them and will use them again in the future.
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April 2015 by Robert S
Our move time was guaranteed between 330 and 430 today. It's now 6 PM and no movers. They called and asked if they could do it tomorrow (Sunday) .. I'm Mormon so we don't do commerce on Sundays. Guy promised the movers would be here today. Looks like it's not happening.
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September 2013 by Jacquelyn Terry
Horrible. Do NOT use this company. They bait and switch you. They should not be in business. They quote you one price and then when they do show up, which was 2 hours late, they say they need another person for another $29 an hour. Plus we were quoted a 26 foot truck and they did not show up with that so they said they would have to make 2 trips. Also they said they wanted to be paid up front on their estimate of what it would cost to move. I told them I have never done that with any other moving company. The man said he would go call his supervisor and he left and never came back. He left us hanging. I tried calling the company and only got a recording and NEVER a call back. They are a rip off company and should not be in business. I have read other reviews on Yelp about them and the reviews of them are similar to mine. They are a scam and my recommendation is to NOT use them.
