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December 2024 by P. A.
I LOVE my Sycamore Canyon Apt.! 🎉I have lived here 7 years! The mgmt and maintenance are excellent. The landscaping and grounds are well maintained. I’m decorating for the Holiday season and my place looks fabulous! My neighbors have all joined in as well. Happy Holidays Everyone!🎈🎉💯🏆🎅🏽
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March 2024 by Abdulhadi Alsadoon
They are great people, and always help. Great place to live.
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March 2024 by Shawn Shahbazi
Horrible management!
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March 2024 by Ashley Baria
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I love living here have been here for 6 years just signed my renewal everyone in the office is amazing. Jennifer, Carol and Israel are awesome whenever I have an issue I call the team and it gets handled. Jennifer the community manager is awesome and is always there to answer or help with any concerns. All the negative reviews are from people that didn't either read their lease agreement or just want to complain. I have not had an negative experience here and love living here. The office staff is awesome.
You wont regret living here. Perks plenty of parking, office staff is amazing, community events are held by the office to get everyone involved in the community, pools are always kept up and the community is clean. Renewal rates are beyond fair. Maintenance staff is always prompt and get the work orders done in a timely matter and if your work order gets overlooked just call the office and ask. Everyone gets busy and just a friendly reminder will go a long way.
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December 2023 by lutfi ghawi
Great experience, and unit sizes are great
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August 2023 by Ben Allen
It's clear that they don't test any of the appliances before you move in. The dishwasher and the oven were BOTH broken and I had to wait for maintenance to fix them.
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August 2023 by Victoria S.
Nice staff but dog poops are everywhere on grass some areas really is bad , Jennifer is so kind sweet and nice helping me with all my needs and issues all these years here at Sycamore canyon. Garrett is the best maintenance supervisor and Eric too , all amazing staff along with Chad Douglas who is a great caring person and dedicated to excellence, along with Carol my sweetheart , who is my sister in Christ and very dear to my heart as we share same Faith
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August 2023 by Mr Hoskin M.
My rating consists of a rating based off of simply the most important actions I believe interpersonally which are respect and kindness. Those values were both presented over and over during the process of finding an apartment here. As long as you follow their easy but secure application process which does not discriminate or differ than other apartments (*to note) you should be able if available to find a perfect place for you or your family. The community is pristine as they take their time to communicate with the wonderful environmental and electrical and other maintaining staff to ensure that not only the 3 POOLS ARE made to look and feel like a resort but the environment feels more like homes than apartments as the community is sectioned and comfortably situated amongst the beautiful hills lined with trees and bushes and well kept grass lawns to prop the greenery need around a very hot Anaheim city ! Beyond those aspect the initial entrance is beautiful with the fountain the professional and well made logo of the sycamore living complexes as well as the comfortable and more than accommodating leasing office. To that last point the employees from leasing staff to management are wonderful The manager is gracious accommodating but very about her business and kind. She is a great manager and over sees your comfort but also is professional and eager to help. The leasing office looks more like a 5 star hotel and the staff are more than kind more than able and can assist you in any needed tasks pertaining to your lease or to any questions as they are pros at their jobs. Human to human they are very kind and helpful through all processes of before and after moving in. The leasing staff take their time to be human rather than just policy based and the social and structured culture runs through the working office in a positive and light way. When I had questions about my payment the professional and amazing male leasing staff member in the office was able to assist me directly with my payment need as well as helped me set up a laundry card, after showing me thoroughly how to do the card balance and the laundry he realized it was due for maintainence that day. Instead of shooing me away he was able to find me a card and help me right away, which was perfect and Great and exactly why I love this place.It is quiet and reasonable in price. There are people of all ages and walks of life and as long as your respect your community they respect you back here. The parking is safe, walking around the community in night or morning settings for fun or not, is more than adequate and enjoyable ! Over all the be more concise , SYCAMORE CANYON IS WORTH CHECKING OUT AS IT IS A BEAUTIFUL-COMMUNITY and all staff working here are wonderful people! How can you beat the hot weather? Well with the excess shade and with modern pools gyms and laundry facilities , but also a fine home style feel that caters and draws families and hard working Anaheim Hills and surrounding folk together. Lovely place to live, lots of families but very quiet and relaxing, great to feel safe comfortable happy and valued.
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June 2023 by Shona P.
The Management team is awful! I've tried to contact them via the number they provided! No response! Just another big company not having yo correct their wrongs. My son sleeps on a breathing machine now because of the CO2 levels present in the old . Broken .. apartment they rented us! And to add insult. They sent me to collections 10 months after we moved! Destroying my credit for false claims!Their accounting shows rent refunded because they re rented the apartment. I have notice, but vacated asap for health reasons. Paid rent for 11 months, they Doctor the accounting and then charge a lease termination fee!!! Charge for ALL their broken appliances, claim carpet damage.. THAT was caused by their leaking pipes and poor exhaust vents! Absolute worst company!! And now I have a huge problem on my credit report! I'd rather pay a lawyer the 2600.00 to prove they are horrible people than pay for their lies'. Nothing but bully's!!! Horrible!This company has no intention on fixing anything they did wrong! I did not break my lease !
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June 2023 by Lauren B.
Had issues with our AC/Heating unit as well as our washer/dryer for MONTHS. Kept placing tickets and the maintenance team kept telling us it was fixed but it wasn't. We were more than willing to cooperate and be patient. Never gave them a hard time about it.BUT now when we move out they are keeping our full deposit and claiming that our cat peed on the carpet charging us $200 on top of our deposit. This is a complete lie. Our cat has NEVER had an accident and we have never been charged for this at any of the other apartment complexes we've lived. The spots they marked in our bedroom had furniture placed there so there's really no way anything could have even been spilled there. They couldn't send us photos of the supposed pee stains because they said the damage wasn't visible from the carpet and was only visible underneath once they ripped up the carpet. Basically, they were going to replace the carpet anyway and just wanted to charge us for it. Extremely frustrating considering we were more than patient when we had no AC during the summer.If you live here, make sure you take lots of videos before you move out.
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May 2023 by Melissa M.
The time that I lived at Sycamore Canyon Apartments I really enjoyed. The grounds are kept really clean, and the area of Anaheim Hills is really pretty. Feels like your in Northern California with all of the trees. Caroline, Chad, Israel, and Jennifer were really helpful when I moved in and when I moved out. The rent did increase each year, but every apartment I've ever rented outside of Sycamore went up the same. Tons of guest parking so never had an issue when family or friends came to visit. All and all the Sycamore apartments checked all of my boxes over many of the other choices in the area.
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May 2023 by Ash Baria
'I love living here have been here for 6 years just signed my renewal everyone in the office is amazing. Jennifer, Carol and Israel are awesome whenever I have an issue I call the team and it gets handled. Jennifer the community manager is awesome and is always there to answer or help with any concerns. All the negative reviews are from people that didn't either read their lease agreement or just want to complain. I have not had an negative experience here and love living here. The office staff is awesome.You wont regret living here. Perks plenty of parking, office staff is amazing, community events are held by the office to get everyone involved in the community, pools are always kept up and the community is clean. Renewal rates are beyond fair. Maintenance staff is always prompt and get the work orders done in a timely matter and if your work order gets overlooked just call the office and ask. Everyone gets busy and just a friendly reminder will go a long way.
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April 2023 by Daniel E.
Have lived here for almost 5 years and no complaints. Have also recommended two friends that have also leased here. Neighbors are friendly and leasing staff is also very helpful. Especially Carroll and the manager Jennifer. Maintenance request are always handled quickly.
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April 2023 by Chelsea S.
We've lived here for almost a year and have had a very positive experience with our unit and with management. Our move-in was easy and Caroline was great to work with. Her and the rest of the staff are always friendly and helpful when I have to contact them. Maintenance requests are easy to request and are done quickly. The amenities are great as well. We feel super safe living here which is important to us.
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March 2023 by Hope A.
Thee WORST apartment complex! Lived here for 5 years the beginning was awesome with the old management but the past 2 years were miserable. Old apartments but charge you 3K for the location not the actual home. We moved out and never got a closing statement mind you they kept our deposit and sent our bill to collections. HORRIBLE! Save yourself the headache and look else where!!!
