This Walmart Supercenter is a massive store offering a wide range of groceries and goods, including organic produce and large-value packs. Customers can order fresh groceries online for free pickup or same-day delivery with a Walmart+ membership, enjoying in-store prices and a Freshness Guarantee. Associates hand-pick orders and bring them to customers' cars. Reviews note the store is generally clean and many employees are nice. However, several customers report significant issues. The store layout is described as confusing and chaotic, with some departments closed off, making it difficult to navigate. A common complaint involves online pickup orders, where items are frequently reported as unavailable even for standard stock. Customer service receives strong criticism, with multiple reports of extremely rude and unhelpful employees, particularly some newer hires, including instances of poor treatment of disabled customers. Cashiers often seem overwhelmed, and self-checkout areas are busy. The atmosphere is further complicated by enforcement of policies, such as challenging legitimate service animals while allowing other pets in carts, which customers find unsanitary and problematic.
Wanted an item and couldn’t find it in store but the cashier Jasmine showed me a really great deal online and was very knowledgeable about the specs on the wifi adapter I wanted. In a time where everything is artificial intelligence; it was good to come across a helpful human. Thank you Jasmine !
July 2024
It's all good as long as they're in stock. The lines aren't uber long and the crazies stay home.
July 2024
My first time there beautiful store the workers was very nice
