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“The employees are genuine in their service Every time I come in. Very refreshing to be treated as a valued customer.
Not found in customer service
Businesses. UPS
Please let them know how valuable they are.?”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
“I’m leaving a 5 star review because the majority of my experience has been good. I come to this UPS at LEAST 3 times a week and have been for the past year. I do so to drop off my packages. However, I did want to bring an employee to attention because she’s been passively rude and clearly doesn’t want to work there. Because I stop by so much and at different times, I can recognize each employee that does as well. There are many that are extremely kind (I dont know them by name but the African American lady is always the kindest and always makes sure to greet me, and everyone else is very helpful as well). But there is this one employee, she has short blond hair and is a bit heavyweight, and everytime I walk in she lets out the BIIIGGGEST sigh in the world as if I’m such an inconvenience. And I understand I can be because sometimes I bring a wagon full of packages that she has to scan in. But this is her JOB she signed up for! Plus my packages are pre-paid so the MOST she even has to do is scan them in. Nothing more. She’s always sitting in the back of the store and when she sees me or anyone else walk in, she makes it a big deal like it’s SOOO much work to get out of her chair and come help us. The thing is, I thought she was having a bad day the first few times. But this is an occurring instance and makes me not want to ever come back to the store when she’s working. Thankfully there’s a self automated drop off area, so when she’s there I just help myself instead. Today I had to do so, because when I walked in, she let out a huge sigh, and didn’t even bother coming up to the register. Crazy.”
“I used to avoid this place because the lines were long and when you finally got to the counter, the staff seemed indifferent. Now, it's my go to. The lines move and the staff is really nice.”
“I recently visited this UPS Store and was impressed with their customer service. The staff were friendly, professional, and went out of their way to assist me with my needs. It’s refreshing to experience such positive and helpful service, especially when compared to other stores where the personnel can be rude and bad-humored.”
“Great service. Line started to form in small outlet. Associate recognized the bottleneck and expedited patrons needs by giving clear directions for everyone’s needs. Bravo ”
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“I have never had a bad experience at this store. Lines who cares. Go somewhere else, it’s the only one in the area. Everyone there always friendly and helpful. I have read no valid complaints. It’s usually ones who complain about everything and feel entitled. Like why complain about lines??♀️??♀️ and the owners have been very nice and helpful to me also. 5 stars from me. More if I was able?”