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May 2021 by PatrickJ T.
Found myself needing cash. Fortunately, this Bank of America location in American Canyon was close to the hotel we were staying at. I cannot tell you about the staff because it was past operating hours. I can tell you that the ATMs are not located outside the building. You have to open the outer doors, and then there they are. Two clean and shiny ATMs waiting to be used. They worked well, and the machine even gave me the option to choose how I wanted the currency allocated with regards to bill denomination. Using the ATM sure beats being helped by the staff. I've had some bad experiences in regards to wait time at other branches.
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December 2019 by Chris A.
Lack compassion. Wife had a CSection. Arrived at the parking lot 5min minutes to close. There was a long line inside still. Clearly everyone can see her walking slow in pain. She got to the door 1min after close and they closed the door in front of us. Couldn't even accommodate 1 more. Tried to confide ahead before they closed the door asking staff to look at her as she took time to get to door. But no. Just couldn't hold the door open one minute later. Will never forget that experience and now in the process of taking my money out elsewhere. Also been banking with BofA for more than 1.5 decade.
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November 2019 by Jose G.
Horrible i make an apointment cause im pressed for time but they help some one else then what the hell is the point of making an appointment ridicoulous horrible service
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November 2019 by Jeff H.
I have been into the American Canyon branch on many occasions. The service from Diana every time is the beat I have ever experienced in any bank! I'm not someone who writes a lot of reviews, but she deserves it. Thank you!
