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“I am a long-time customer of US Storage in Montrose, Ca. I have used their facility three times since 1998. The property is clean and well protected and the staff is most friendly and very professional. Ismael have made sure to find the best deal for my storage money. Thank you for protecting my possessions and for being available whenever I've had a question or concern. Real pro's!!”
“Ashley was awesome. Explained everything I needed to know and the storage unit is the perfect size and indoor to keep my things protected from the weather. Thanks again.”
“I recently had the pleasure of renting a U-Haul, and Sandra made the entire process incredibly smooth and stress-free. From start to finish, she was friendly, professional, and extremely helpful. She took the time to explain everything clearly, ensured I had the right equipment, and made sure I felt confident with the vehicle. Sandra's attention to detail and willingness to go the extra mile truly made a difference. If you're looking for a hassle-free rental experience, Sandra is the person to go to! Highly recommend!”
“Incredible team of movers! Very thoughtful and careful with all of our belongings. We’ve used them previously a number of years back so we were glad to see consistency in their excellent service. Highly recommend!”
“Always friendly, very clean. My only complaint is the hours that you can access the units. I am a travel nurse and I flew to clean out my unit since I wouldn't be back for a while. You have to be out by 6. I work nights so I sleep during the day. It may for for safety reasons, but the property is lit and locked.”
“Luckily Extra space storage was the nearest and best deal for me around this area. Apollo showed me several options and explained me thoroughly and assisted me so well. I just started using the storage space and every experience has been amazing. Hope it stays this way until I move out my space!”
“Very friendly, very good service, very clean, the aria is very economical, I heartily recommend it, Mr. Ricky is very kind, he explains all the details very well, thank you very much and Merry Christmas to everyone??”
“StorQuest is AWESOME ! Ignacio was such a great help and Great Guy in General. He was able to get me a storage that fit my budget that i can maintain. He has a Great Positive Attitude, making the customers feel welcomed, which is Great Customer Service !”
“We were looking for a local storage facility and went with US Storage. Stephen was helpful and showed us multiple units. Great customer service and reasonable prices! We liked the month to month flexibility, hours, and surveillance. We highly recommend!”
“Super satisfied customer , ever since securespace took over they have been making amazing changes to the facility and the property management is always nice. Thank you daisy for helping me out!”
9:30AM - 6PM
115 E Lime Ave, Monrovia
Self Storage
“Quick, easy, and patience. Jamal was very helpful and provided me with numerous options. I definitely advise people to come to thr Monrovia spot, and ask foe Jamal!!!”
“I’ve been using extra space all over California for many years. I’ve always been happy with their customer service. This particular location has been extra amazing! A) it’s in a super safe and secluded location. B) the staff got me into a unit and parking space with no notice very quickly! C) this unit is big and clean!”
“My experience with this storage facility has been nothing short of outstanding. I cannot praise enough the cleanliness, professionalism, and security measures that this facility offers. I highly recommend it to anyone in need of storage solutions. Without a doubt, this establishment deserves a solid five-star”
“Christina was extremely helpful in my time of need. She expedited the process of upgrading my unit to a bigger size to fit items that were not anticipated. This was unexpected and so very appreciated! Thank you for being kind and keep that smile on your face!”
“Great customer service I had a couple of issues with a previous storage company and Alonzo was super accommodating he made the whole process very simple. Friendly service all of the time!”
“Jorge is Amazing in taking really good care has excellent Customer Service. Your in really good care with your things. Jesica is Great also Avery positive and I would recommend more people to come by and have the care that is always suppose to have in any facility.”
“Karen was super helpful when we went there looking for short term storage before our move. Especially with finding the right unit to suit our needs and my disability. She made a stressful time much less stressful.”
“The customer service from Jeanette is top tier. She always greets me when I’m at my storage and asks how it’s working out for me. That type of service is rare. Definitely recommend this storage facility.”
“Nate went above and beyond to assist me. His helpfulness and resourcefulness truly stood out, and his respectful approach made the experience exceptional. Grateful for his outstanding customer service!”
9:30AM - 6PM
1240 Lincoln Ave, Pasadena
Self Storage
“Good morning.Want to say, that manager Lisa is one of the best managers I have ever seen. I do storage auctions and have seen a lot of storage facilities around the California. She was very kind and helpful. Totally recommend to work with this facility. 5 stars for Lisa's professionality!”
“Customer service was excellent! Jennifer is fabulous! Property was impeccably clean and I’m happy with my choice to rent here! Wish I could give her and her facility 20 stars and more?”
“Lorena was very helpful. We had questions regarding prices, safety and availability and she was able to provide guidance and information. Amazing customer service”
“We had a moving company that was holding our possessions hostage at Public Storage. Public Storage helped us to regain possession of our belongings and we are very grateful.”
“I needed a storage unit for excess items. I had shopped all around the San Gabriel Valley area looking for an affordable, climate-controlled storage unit. I had visited STORBOX at least 5 times as I wasn't sure what size storage unit I needed. I met with Jessica 4 of those 5 times, and Scott once. Both were very friendly and I never felt as though they were trying to sell me anything. They were more concerned about finding the right size for my needs. Their customer service is excellent. They are always willing to answer my questions. With the 3-month promotion they offered, the location and the climate-controlled environment, STORBOX was the right place. They helped me select the perfect size for all my stuff. I stopped by a few times to add items to the unit, and I like the security feature they have. I was provided a special code that allowed me to enter the parking area and the elevator. The code is needed for the elevator which only takes me to the floor of my storage unit. They also have heavy-duty carts available to use which makes life so much easier, especially when I'm by myself. So far, I am very pleased with the service, and pricing.”
“This is the best storage company around. The place is very very safe very clean the office is super clean and all the people there are super nice and will try to get you the lowest price possible. And they try hard to have the restrooms clean.”
“I'm giving 5 stars for the staff. They are super friendly and helpful. I had a great experience with them and enjoyed seeing them every time I came. They were patient and professional. I needed a place quickly to store things while I was out of town and ended up using this place for several months over the summer.Unfortunately my rent was raised completely unexpectedly from $135 to $175. I imagine this is one way the company operates in order to get some extra income once you're settled in, so beware.However, this does not reflect on the staff in any way as they are employees and do not set the prices. but I've already found a cheaper option closer to where I am with more accommodating walk-in hours. Ironically, I wasn't even looking to move to a different location. I wouldn't have had the rent just stayed the same (which is already over twice what I'll be paying elsewhere.) They could have kept collecting from me but got greedy. Oh well, I get to save money and I'm sure there's no love lost in my departure on part of the ownership.Thank you very much to the staff here, you will be missed.just a couple slight edits: Yes, Patty (or Pattie? Patti?) is the main employee who made this place such a wonderful experience. Just an exceptional human being all around, deserves all the good things in life to happen for her.Also, I, too, noticed that the walls are thin sheetrock. It's very ironic that the doors are so hard and locked when one could actually very easily knock down the walls to get into your units. I've actually seen other units walls knocked down in this complex revealing someones personal belongings behind it. So definitely beware and I would probably advise that you don't store anything here of great value to anyone but yourself. The walls in my own unit were very flimsy. I once barely hit the wall with a box i was sliding over in my own unit and heard stuff falling over in my neighbors units (sorry neighbor).So. 5 stars for Patty. Maybe like 2 for the storage unit.”
“Tehya and Jackie are five star！！！ I really recommend. They are so kind and patience. Tehya helped me to fix the door and Jackie helped me to solve a big problem.”
“Had a bit of difficulty using the online application provided over several days.Minerva and Leandra on successive days working the office we're extremely helpful, polite, courteous knowledgeable, and they loved my two little K9 kids ..”
“THE. BEST! I do EXTENSIVE research on everything before choosing anything! This place TRULY CARES about their customers and they KEEP THEIR WORD! I had reserved a move in date and needed to change the date. He actually held the unit for me and NO other place would do that! Juan is so accommodating, empathetic, professional, knowledgeable, patient, efficient, and kind! I had a few phone calls with Mike too, and he's equally so!
Compared to all the storage facilities I called to shop and compare (Public Storage, Trojan, Extra Space Storage, etc) this place is competitively (cheaper than the others) priced. The unit is clean and safe with plenty of parking. I have to drive about 25 to 30 mins (on a good day) to get here but it's worth the peace of mind.
Juan's commitment to the highest level of customer service is to be commended! I hope that his hard work and dedication is acknowledged and rewarded!”
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“Best customer service for propane refill both times I went! They not only gave me a very reasonable price for the propane but they explained the life of a tank and carried the heavy full tank to my car and loaded it. Thank you!”