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September 2023 by Arya Kani
Stay away from this unreliable dry cleaner. Went there to have an alteration and dry cleaning for my blazer on a Monday and asked whether the piece would be ready by the Friday of same week, I was specifically told this will be ready by the next Monday to which I agreed. I went there instead on the following Wednesday after the promised pickup date, thinking of course the job has been done by then. Instead I found the piece was completely untouched, unaltered and not even cleaned!! I relied on this dry cleaning store to prepare my blazer for an important event on-time, yet they managed to do nothing and make me go buy a different set of blazer because of their laziness, lack of professionalism and lies. Ironically, when I went there to pick up the the blazer, the employee told me if I come back in 30 minutes, they can fix the alteration but of course I wouldn't trust this place anymore. If they could do this job in 30 minutes, why didn't they do it in the 10 days my blazer was sitting there? They also charge a lot compared to other drycleaners for alteration services.
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September 2023 by RP RP
The staff is always cordial and the dry cleaning is always perfectly prepared and looks great when I put on my suits, shirts, and ties! Thank touServices: Clothes pressing
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September 2023 by Terry D
Quick and friendly
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August 2023 by Rp H.
I really appreciate having a local Dry Cleaners that provides excellent service, great customer service every time I arrive drop off and pick-up; and I leave with the confidence of knowing when I remove the plastic bag from my dry cleaning order, I am going to look great before the audiences I will be presenting to in my speaking engagement!!!
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July 2023 by Jessica K.
Believe all the negative reviews. This place has poor customer service and are so unprofessional. They delayed the item I brought to them, twice. I kept calling them to see if it was ready and they didn't keep their word. I noticed they were also ignoring my calls, as I would call them from a different number and they would pick up right away. I asked for a discount due to the delayed service. They did not want to compensate their customers due to their lateness. The man, Luis, even said to me "you're no good" and I quickly told him that was not right and he was very unprofessional to insult me. There was also another female lady working. They started speaking in their native language in front of me. I told her that this was not right and it was rude for her to do this. All this lady said was "ok" and proceeded to speak their language.Will never go to this cleaners ever again. Very unprofessional.
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June 2023 by Jose Avila
Good service and prices, love this cleaners.
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April 2023 by Michael Dolphin
Have been a customer for 25 years -- only one error in all that time.
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August 2022 by James Cooke
Always on time as promised
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July 2022 by Seth K.
This place is horrible. They lose clothes. They hand you clothes in July saying, "oh sorry, this is from March". They hand you clothes back un-ironed and wrinkled. Waste of time Waste of money. Go somewhere else.
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July 2022 by Eric G.
Lost my suit jacket and have yet to show any video footage or connect me with owner. Keep giving me the run around and have not made any effort to resolve issue. It has been over 1 month. If they make an attempt to resolve this or make an effort to find my jacket I'll remove this post.
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June 2022 by Rhonda B.
This cleaners doesn't honor hours its hours. I showed up 10 minutes to 7 and the person at the desk left and wouldn't open the door. So not cool. After I pick up my clothes I won't be back. I will take my business elsewhere.
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June 2022 by Todd S.
They take great care of your garments, have a quick turnaround and reasonably priced.
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February 2022 by Andrea McCraw
Thee BEST!
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December 2021 by Zinzi L.
Do not go here. I wish I could leave 0 stars. This business ruined my APC $700 trench coat, shrinking it in the arms to where it's essentially unusable. Next, they strung me along in the winter weather for over a month saying that they would make it right...And then pretending that they didn't know what I was talking about. Back and forth wasting more and more time. I never heard from the mysterious owner. He couldn't make the time to face me. I spoke to Magic Cleaners down the hill and apparently trench coats shouldn't shrink at dry cleaners. I will be using Magic Cleaners from now on they are professionals and worth the extra 5 minutes in the car. It's unfortunate when small business do not take accountability for doing the wrong thing by their customers. I was a good and easy going and respectful local customer. And I will never go here again and I hope you don't either.
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December 2021 by Kevin Sewell
Based on my first experience and it was stellar. I needed a quick turnaround on an alteration for a wedding suit pant. The last dry cleaners misunderstood my instructions and made the waist wider instead of taking it in a couple of inches. I rushed to Poppy, because the original spot couldn't do it in time, and they measured me, had me where the pant so that the alteration was accurate, and when I picked it up, it fit perfectly. This is my new dry cleaners and spot for alaterations moving forward. Great service!
