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April 2024 by Paul Huang
Steve is the man. Super friendly, helpful, fast service, with a vast knowledge of everything biking related. I wish more businesses were operated like how Steve runs this shop.
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February 2024 by G Huang
Steve is a super nice guy and has a heart of gold. He always takes care of his customers by going the extra mile!
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June 2023 by Brian Leto
Looking through the prior reviews going back 10-12 years I can say everything still applies: Steve is super knowledgeable and very helpful. Open Road is a little out of the way but I always benefit from the trip.
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June 2023 by Richard Parsekian
Steve is fair, honest and prompt with repairs. He has deep knowledge about bikes, good advice, no upselling and bike-snobbery!
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June 2023 by Jimmy Becerra
Steve is a great guy with a ton of knowledge and experience he will get to the root of the problem and give you sound solid advice. His rates and service are top notch and very competitive. I will continue to do business with him. If you are looking for a Bike Tech who is honest and knowledgeable you can count on Steve.
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June 2023 by Brian Kumanchik
Great shop, great service by a friendly staff!
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April 2023 by Giangi S.
I never write reviews, positive or negative, but I'll make an exception for Steve and his shop. I've been taking my bikes here for quite some time (and this review is long overdue) and you can tell that Steve is passionate about what he does. He will always do things in your interest and not what is more profitable for himself. In the past I went to some places for a simple 30$ adjustment and they will try to up-sell everything ... "you need this or you need that". With Steve you know that it will never happen. He will do what's needed for your bike. He might point out things that you might want to keep an eye on, but that's it. I highly recommend this shop if you have any small or big issue with your bike. Steve will fix it. Thanks Steve for your help over all these yearsGiangi
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February 2023 by Rob M.
I've been going here for many years, but was just reminded last week about why I like working with Steve, the owner/mechanic. I stopped in for a small part (presta valve core) and expected to pay $5-$10 for it. Steve went to a bin, picked one out, and handed it to me. I had money in hand to pay him, but he said to just take it. I told him I wanted to do my part to help him stay in business, and he said that this was just part of doing business for him. Well, I think his strategy is working -- it inspired me to write this review! He is knowledgable and your turn-around time on a repair is going to be faster than most shops.
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February 2023 by Sanford S.
Always great service from a dedicated and expert cyclist and genuinely nice guy. Simply the BEST!SS
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January 2023 by Kevin S.
I was in dire need of fixing my son's bike seat and finding a new shop to replace Jones. Already a couple of stores had given my wife a couple of stories why it would cost so much. I wasn't sure if this would be an easy fix or not, but on the phone the guys at Open Road Bicylce Shop were very friendly and easy going about handling my (what were probably) stupid questions. When I brought the bike in, they took a look and saw it was an easy fix and fixed it on the spot I found our new bike shop, thank goodness shops like this still exist
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January 2023 by M P.
Steve is great! He's honest, knowledgeable, and offers more than fair prices for great service. Won't up-sell you which is very much appreciated and hard to find these days.
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October 2022 by Niko F.
Steve is the best. His prices are more than reasonable and he is quick with his repairs. I've used a few bike shops, but he's the one that I always come back to.
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June 2022 by Jose Morales III
I went to this shop to have my bike serviced and.have some parts installed. I was just a walk in and the owner, was really accommodating. He promised to have my bike ready the next day. Very prompt service and no hassle. Was not trying to upsell you anything. He even gave me some tips with regards to how to brake on a carbon rim. Will definitely be coming here regularly to have my bikes serviced. Thanks again, Steve
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June 2022 by Simone Porcu
One of the most honest bike shops I’ve found anywhere. I have several bikes with different setups and always need some tweaking and tuning. Steve is very knowledgeable and always flexible to the customer needs.
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June 2022 by Max Y
Steve did wonders for our Bianchi and Bridgestone vintage road bikes. We are riding them more than ever now
