9AM - 5PM
2333 Lake Ave, Altadena“My father has lived in Altadena for 50 years, is 88, nearly blind and cannot keep up in today’s automated world. He needed help with some fraud on his B of A account and it was difficult to help him online or over the phone. So we went into this bank. They were so helpful, took extra time, three gentlemen helped us get to the right person, they were patient with me and my frustration and we got it resolved. They really went out of their way to help and I’m grateful.”
Open 24 hours
2345 Lake Ave, Altadena“I love this branch! Every employee in there is so kind and helpful! I love that there are a lot of bilingual employees, especially because there are a lot of Spanish speaking seniors and people in the community. I'm not a senior myself , but it makes me happy to know people in the community are being helped in the language they feel most comfortable in. Thank you to all the employees who help me every week with my deposits and for making it a nice experience !”
“If you need any help with your account ask for Tiffany Bell. She spent a good hour helping my client open a new checking account. She took time to explain everything and went above and beyond to help my client set up his first bank account and get the bonus banking credit. Thank you Tiffany!”