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“This place does not waste time. Super fast and to the point. Not sure what's going on in Sierra lake that they have a long line with 1 person attending but they have 4 employees lol. As a business owner time is money ?”
“Jim is fantastic! It's nice to be recognized & remembered. This is my go to location for shipping & other services and they provide great service.”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“Solid business hub with great working people. They are helpful and knowledgeable about the many concerns that enter the business. I'm glad they are in my town.”
“I have used this company for printing and faxing only! My review will be based on that.I have used this company to print shipping labels which I email to them and they will print when I get to their location, pay and be on my way.Same thing with faxing documents, I have fax documents from here and have not had any problems with the staff.Like at any other place if the ladies are busy helping a client, you wait until is your turn. Yes, sometimes they do take their sweet time, maybe because they are getting paud hourly and are in no rush.I'm not sure if they also send money to other countries but usually Friday and Saturday is crazy busy.”
“Excellent service!
Very unique mailing shop. Nice family atmosphere. They are so friendly and helpful and they have extraordinary candles and knick knacks. I always get a candle there. Very helpful with anything you are sending by usps or ups. I never go anywhere else.”
“Great customer service & the fingerprint isn't too expensive either. The blonde lady behind the counter was fast and courteous. Her cheerful attitude makes u wana come back”
“Notary Public, Kassandra at this store was very nice to explain the procedure per CA Notary Law when I contacted her for Notary service and the reason for an attachment instead of on the Affidavit document sent from a consulate.”
“These women are PHENOMENAL!! I love how they treated me and helped me !! We need way more people like these women on earth!! All I ask is you come here with a smile!! These women will take care of you .To say they do their job is BEYOND an understatement”
“I love coming to this location when I need to get my school work or any other documents printed. They charge the same amount as the library at my college and is super convenient since it's down the street from my house. I believe it's $0.10 for a single document in black and white and a few extra cents more if you would like your documents to be printed in color. To get your documents printed all you have to do is forward the document to their email and upon arriving just let them know that you sent something over to be printed. The staff is always very nice and welcoming :) I would recommend coming here for your mailing and printing needs. :) *they also take passport pictures if you're ever in need for one.”
“Didn't go inside they had a crowd and I'm handicap limited standing. So I was waiting in my car, for some people to leave. I decided to come back another day maybe early in the day. This location is great.”
“If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for Maria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed.Thank you!Sincerely Robert Holmond.”
“I needed to send jeans back via Fed Ex (side note: it's probably best not to buy jeans online, unless you know your size in a certain brand) and was happy for this little inconvenience because it meant discovering this convenient spot. Also on my "to-do" list for the day was buying stamps and a lottery ticket. Actually, on my way to Our Postal Express, someone on the radio was talking about the huge jackpot but I thought "That means another stop, but maybe I'll get a ticket." Anyway, upon entering, I was pleasantly surprised that they sell lottery tix AND scratchers, which is cool cause I like to give scratchers as gifts. So I returned those awful jeans, bought a few lottery tickets (fingers crossed), and some stamps, all in one place. What a time saver. And the person working there was so nice to talk to. She was so cool, which made my errand seem way less like an errand. Really glad I found this place.”
“I came to yelp looking for business hours and I see this place only has 3 stars. I've been coming here for years. Not often, grant you, but I would say at least 1-2 times a year and they have always had the best customer service. I do mail so rarely they have to explain everything to me and they do so without annoyance or frustration at my probably stupid questions. They treat my kids really nice. And never once has any of my mail/packages ever gone astray. Can't think of why they would have poor overall reviews so I'm adding my 2cents here.”
“I have been bring my business to this specific location for a few years now and I will continue to bring my business here. The staff is extremely helpful, polite, professional and extremely patient. When you are there be patient because there is usually a steady flow of people and if you listen they are usually having to explain the same thing three different way to an ungrateful customer. It truly is a great location.”
“Color copy for only $0.25 very simple and easy no crowds and staff very helpful they even have passport photos for $10 and you get it on the spot no waiting best fastest passport photo available!”
“Fastest, best customer service you can have. If you have your stuff together right you’ll be in and out real quick.
I have returned many packages from Amazon over the last couple of years and have never had an issue not once!
Very fluid process I don’t even have to say much they already know. Scan a QR code and give me a receipt and I go about my day, phenomenal!”
“We were helped by Christopher and Lisa Smith (owner). Lisa was so kind and helpful. We explained that we went to the Montclair UPS and our packaged was refused by the woman working there. The Montclair location claimed that we needed to put our already packaged item in another box, otherwise they couldn’t accept it. So we came to this (Claremont) location where Christopher printed our receipt as proof of our return and Lisa told us it was not a problem and that they can accept the package and return it to Amazon for us. It took us 30minutes at the Montclair location only to still be turned away but a mere 3minutes at the Claremont location to drop off the package. Thank you Lisa and Christopher!! We really appreciate you! We will be returning to your location going forward! Everyone needs to come here. Fantastic customer service!”
“Liz provided ABOVE exceptional service. She greeted me with a warm welcome and offered multiple solutions for my questions. Liz was extremely knowledgeable and personable. This is my go-to mail store. Thanks Liz!”
“I have been a customer and a P.O. Box holder since this UPS store opened. The owner is such a wonderful man, the employees all work very hard and very friendly. I feel very secure with all my mail and packages coming to this UPS Store. I always receive excellent customer service.”
8:30AM - 7PM
12142 Central Ave, Chino
Mailbox Centers
“Great UPS location. Employees are helpful and efficient. Hardly ever a wait. In a shopping center with a huge parking lot. I once witnessed a customer say rude things to an employee and the employee just let the customer run their mouth while the employee continued to do their job and helped other guests (so professional, seriously impressive) and then responded with "you too" and I still think about it to this day and it makes me laugh.”
“The owner (I think) is very professional and strait forward. Only complaint I have is UPS POLICY on retail packed boxes. If you're paying your driver's $40 an hour... This is not a green policy but yet you talk about how you are green? Clean emissions and electric too.”
“this is one of my favorite UPS stores never has a line always so clean and the girls at work there are so friendly and knowledgeable I would recommend this store to everyone just because their customer service is really good if I could give more than a five star I would”
“I didn’t catch the name of the man working just now but I normally dread a trip to any ups store, especially having to unload two toddlers & being pregnant. Well today I came under prepared with a shipping label too big for my box and no tape to close it. I was prepared to be turned away or charged money to use tape but instead the man fixed my shipping label, taped the box, and sent me on my way. It was the nicest and fastest ups exchange I’ve had in a while. I am a very thankful & happy pregnant woman.”
“I went here today to return some Amazon items. Super simple and painless. The guy who processed my return was thorough telling me to look out for a message from Amazon and letting me know I could take a picture of the labels of my returns so I had proof or a receipt. I didn't feel the need to do so, but I thought it was above and beyond of him to offer. The staff seem friendly, the space is cool with a/c. They have a variety of boxes for shipping and other items for your shipping and printing needs.”
“I've had a box at this UPS location since 2017 and have always received excellent customer service. The staff is fast and friendly. Those leaving negative reviews probably had their energy returned. Treat others with kindness and respect if that's how you'd like to be treated.”
Open 24 hours
3140 E Jurupa St, Ontario
Mailbox Centers
“These folks work haaaard! Like soldiers! Lots of long timers who have been there for 20+ years... And to Brandon Meyers your comment has me thinking that u don't want to wait till the last minute to order ur kids present. ??”
“A customer oriented store and probably the best services store in the area. Better than other UPS in the neighborhood. Extremely fast service and efficient processing of requests.”
Open 24 hours
3121 E Jurupa St, Ontario
Mailbox Centers
“Went to pick up an item I had held at the UPS customer center. Very friendly efficient staff. Great convenient parking for customers. I was in and out within minutes.”
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“I recently visited this UPS store and had a fantastic experience. The store was clean and tidy, creating a welcoming atmosphere. The staff was incredibly helpful, going above and beyond to assist me with my needs. Overall, I had a great experience and would highly recommend this UPS store to others.”