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September 2023 by Timothy Ridley
We've been bringing our husky/Shepard mix here for years. Great service and she loves getting a new bandana with each bath. Tried a different groomer once with a discount rate and came right back here, worth every penny.
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July 2023 by Elizabeth R.
I had my dog boarded for a week here while my family was on vacation. I've never done dog boarding before so I was really scared, but they told me they'd walk her twice a day and have her with them up front if she was nervous or upset. They bathed her before I picked her up and gave her a cute bandana too! The only thing that bothered me was she didn't smell like she'd been groomed when I picked her up, but she didn't smell bad. The business was stinky both times I went in but hopefully out isn't always like that.
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June 2023 by Brandon Peterson
There was a bit of a mix up on the date of pick up so the dogs weren't able to get a bath but they were able to accommodate me picking them up. They also tried to randomly charge me for an extra day but I caught it and they refunded me the extra charge.
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June 2023 by Rita Mendoza
Treats my dog with love and gentle care.
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April 2023 by Jo L.
Been taking my babies here for years on n off. Denise is my go to woman when something happen with them and she always gave great advices n opinions. The main reason i love denise n her crew is because gadget, our chihuahua dachshund mix has very bad anxiety when we are not around, denise n her crew always take great care of her n it really shows when we pick her up she has her tail wagging and barking happily to let us know. We recently went on a week vacation and we had all three babies in her care, we were able to enjoy our trip without worrying bout our babies even tho we miss the like crazy. they are so content n happy and took their nap as soon as we are home. thank you to denise n her crew for taking care our babies n keep them happy
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January 2023 by Martha Alonzo
Excellent customer service!Groomer did an amazing job!!Thank you!
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October 2022 by james franco
Took my dog here today to get a de-shedding and wash. She’s shedding even more than when I dropped her off, and they even charged me an extra fee that they never told me about. They did not give me the service that I asked and paid for. We called them and tried to fix it, then proceeded to argue with us over the phone about the poor service they gave us while mixing up their story. Will never be bringing back either of our dogs. All they care about is a quick buck.
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September 2022 by Denna M.
Country Waggin Resort came to our rescue when we were evacuated from big Bear during the fire. Can't thank the owner enough for taking the dogs in and helping us out when we had nowhere to go. Definitely would recommend them to any owner looking for a great dog resort for any situation! Thank you Cupake and Cody
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September 2022 by Denna O.
Country Waggin Resort came to our rescue when we were evacuated from big Bear during the fire. Can't thank the owner enough for taking the dogs in and helping us out when we had nowhere to go. Definitely would recommend them to any owner looking for a great dog resort for any situation! Thank you Cupake and Cody
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August 2022 by J M.
We have been coming here for years for boarding and had no complaints. Everybody was so nice. When covid hit, we paused boarding our dog because we weren't really travelling far like we used to. Now that vacation and travel is back, we boarded our dog again and the staff remembers him, even the smallest detail! Denise is awesome and service is excellent. You can't beat a service like that. I'm glad we know her for years.
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July 2022 by Raeanna M.
Denise the groomer and staff are all such lovely people who genuinely care for pets, you could see it in the way they provide comfort for all fur babies.
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May 2022 by Nat S.
My dogs have been going to Countrywaggin since they were puppies (they are now 8 yrs and 3 yrs). Denise is great with them and knows them well. The VIP program has been a great way to keep up with baths and grooming. My doggies are always clean, happy and look great when picked up. They always look forward to seeing their Countrywaggin friends.
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March 2022 by Eddie
Excellent service. Friendly staff
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February 2022 by Rema G.
MY REVIEW WAS DELETED PROBABLY CAUSE SHE reports ALL NEGATIVE REVIEWS). The service at place is horrible . I have had countless friends and relatives cancel their membership because of the service from the lady who I think is the owner or manager. She goes to the side and smokes a joint and ignores her customers. She says to bring the dog in before 11am to get bathed. Then she doesn't take him. No one is consistent. She is so so rude. Today, she told my 70 year old dad that she's cancelling the contract and literally followed him outside saying F*** F*** You (but not censored) even the neighboring business watched in awe and apologized to my dad in her behalf. I know some may say their are 2 sides, but my dad does not use foul language and was simply asking why he couldn't bring him in when my mom called the day before and spoke with someone else that said he can come. When she responded with anger, he saiD cancel my new contract. She said okay I will and you're never allowed back here. And have followed him o it side saying F*** YOU AND GET THE F*** OUT. Horrible. When my dad said he will report her to consumer affairs, her response was so what "what are they gonna do ? Shut me down ?? People will still come cause my price is good, so f*** you" . NO ONE IN RANCHO CUCAMONGA SHOULD GO HERE! DO NOT SUPPORT this business this business that takes advantage of our elderly community. If I was with my dad, she would not have treated him that way. Literally they refused our dog 3 times the last 2 weeks even tHough someone else said he can come before 11. They literally just want to take payment for VIP membership and not have to bathe the dog once a week. They are trash..
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February 2022 by Alanna
Their Vip Bath Program is the best deal in town. $55 dollars for 1 month and my dog gets washed 4 times. I take my little guy in once a week.
