“We found Pierre Tawil and his team through our real estate agent. This was our first home buying experience, but we feel very blessed and fortunate. Pierre and Michelle were so helpful. Pierre had the best loan rate we could find, and he was able to get our loan funded very quickly. He was more than willing to share his knowledge and provide us education through this process. He seemed to be ever available and got back to us very quickly on everything also. Great group! Highly recommend!!”
“I want to give a big shout out to Sally she's the reason I'm giving this branch 5 stars!! she did an amazing job helping me explaining everything step by step .. I was a hot mess and she kept telling me everything will be alright and because of her I have faith everything will be ....Thank you Sally ❤️”
“I have been coming to CUSOCAL Ontario Branch since 2000. The whole entire staff always go the extra mile when it comes to customer service. Thank you so much for all your do I truly appreciate you all.”
“Walked in there to open an account and the two best people have tremendously helped me so much and have earned my trust to bank with them. The two employees who helped me were Emilio A. and Guadalupe C. Amazing help! They were the first to approach me, took their time explaining and assisting me. I am thankful for coming here to open my account !”
9AM - 2PM
1895 N Campus Ave, Upland“Thank you so much Ms. Aaliyah! You are super Amazing and my daughter and I absolutely loved and enjoyed your customer service and beautiful personality ? If your visiting the Upland’s location ask for Ms. Aaliyah for a wonderful experience!”
“This place blows me away nothing like Wells Fargo they charge you for everything and there's hardly any people there to help you waiting in line you know the drill . Not at schools first nothing but help cordial people helping you nothing like the bank I've been dealing with for 25 years so glad I changed only because my wife is a school teacher that I was able to see firsthand the difference I'll never go back !”
Open 24 hours
3410 Grand Ave A & B, Chino Hills“I want to report that my experience with OneWest has been beyond excellent due to the trust that was built with my "personal banker" Jeannie Valencia. I started out having an investment account with her as my investment counselor recommended I call her to open a money market account that at the time was offering a good rate. She was so personable, kind and professional that I felt she really had my back when it came to my money to the point that I took all of my and my husband's accounts out of BofA and transferred everything to One West and Jeannie. BUT I just went in there the other day to find out she is no longer with One West and that the bank will "assign" me another banker. I don't want just another banker. I've worked all my life for the money I have and will not entrust it to a stranger who is "assigned" to me. Sadly, I now feel I need to search for another bank in which I can receive comparable individual service (which won't be easy since my standards are now high)...BEYOND DISAPPOINTED!”
“A trusted partner for decades. They've treated us fairly and honorably. As a business bank, they do a decent job of following through with any issues we've brought up. The only improvement I recommend, wish they had better interest rates on the savings and checking accounts. Overall CBB is a bank I trust.”
“Ms. Whisler and Mr. Aguilar are rockstars. We started a small business in Riverside and if it wasn't for AmPac, the road would have been much rougher. Thank you for your professionalism along with your passion for helping small businesses. Unlike the cookie cutter underwriting experience one would get from a mainstream bank, borrowing through AmPac was remarkably smooth, logical and predictable. I look forward to working with you on many more expansion deals.”
“Frank and all his associates are awesome they remember you when you walk in you don't have to show ID once they know you and there is very rarely a line so we get right in do what we have to do and get out great Bank great atmosphere nice people. This is the way banking should be glad I changed over.”
“Came in for a wire needed the same day but I didn't know cut off time was noon. Ricky was amazing help and was able to get it done for me same day. Thank you Schools first!”
“Called regarding a Zelle transfer not showing on my account. The representative who took my call was very cordial, polite, respectful, and very knowledgeable. She went beyond the customer service I was calling in regards and provided excellent additional information I had been wanting to inquire about. She was patient and took her time explaining it all for me.”
“Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...”
“Walking into the bank was not so great … Samantha had an upsetting face on like she hates her job …. Anyways waited to get seen and luckily a lovely young lady goes by T helped me and was very nice ?”
“Today went into this Chaffey C.U. This is my first time coming into this Chaffey. I used to go to the one on Azusa. Tricia, the teller assisted me today. Tricia was courteous, nice and very thoughtful. I conducted my transaction. She even wished me a happy belated birthday and asked what did I do. We had a very nice talk. After completing my transaction, she even reminded me not to forget my cane.They even have coin machine. If you have alot of coins, check them out.I would recommend this Chaffey Credit Union. Thank you Tricia for making my 1st visit very pleasant!”
“Gave a neighbor a ride there and went inside very professional courteous kind people open minded and willing to assist you in all your banking needs a great banking experience.”
“Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...”
9AM - 2PM
3800 Grand Ave, Chino“Equipped with professional Chinese-speaking service personnel, you can get good Chinese-speaking service every time even without making an appointment. The indoor environment is elegant and the service is warm and thoughtful.”
“As a small business owner, you want a bank that would listen to your needs and concerns. You want a banker that you can get a hold off even during after-business hours when you have pressing business needs to accomplish.I was never a believer of small community banks. I never thought that a small community bank will be able to deliver my needs. I was proven wrong. I was introduced to Melba Rey, and impression of small banks have been changed forever. Melba and her staff handles all my banking needs personally; no need to be bounced off to another impersonable "banker" like at Wells Fargo who doesn't even know my current business needs. Being with a small community bank with only 4 branches, I can go to Upland, Ontario, Rancho Cucamonga, or their headquarters in Chino, and someone will know me by name. They handle my deposits, my needs for change, and my credit lines and address me by the name I go by. l love all their branches, but Upland has a special place in my heart. Shout-outs to:Upland: Melba, Alicia, Taylor, Amal, and JoeRancho Cucamonga: AprilOntario: Frank and TessChino: Queta, Gisselle, Anna, Joey, Matthew (Wigs)Thanks for the great service! I truly appreciate all of you!”
“Went to this branch not knowing what to expect because it was inside a grocery store. I have never been so pleased with the service received from any other bank in my lifetime. The bankers are all capable (special thanks to Rachel) amd are very friendly. It was like comversing with a friend rather than a banker!”
“Came in today with my daughter who needed to open up an account and a savings account , myself along with my husband and both of our sons have open accounts here at the US branch in staters bros we were helped by Vanessa Vasquez she is the one who we always ask to help us out , she is always super polite and generous and always answers all our questions , and always seems to have a very positive attitude after a busy day dealing with customers!!!! Thank you so much again Vanessa and US bank for your amazing service”
“The employees at this branch were incredibly professional and helpful. They were able to assist me in everything I needed and I really enjoyed my interaction at this branch!”
9AM - 2PM
9700 19th St, Rancho Cucamonga“"I have been a Chase Bank customer for several years now, and I am always impressed with their exceptional customer service. The staff (Isabel, Emily and Alex) are knowledgeable, courteous, and always willing to go above and beyond to ensure that my banking needs are met. Their online banking platform is user-friendly and convenient, allowing me to manage my accounts and pay bills with ease. Additionally, their mobile app is top-notch, providing me with the flexibility to bank on the go. I highly recommend Chase Bank to anyone looking for a reliable and trustworthy banking partner."”
9AM - 2PM
15320 Summit Ave, Fontana“A side from the drive thru being out of order 2 months now. I love the convenient spot off Summit, you can clearly see where it is. Very good for people that dont want to take their eyes off the road. Thank you”
“Illeana helped me out, I don't have a Wells Fargo account I was there to cash a check and she was amazing! Very talkative and very positive. I am definitely considering coming back to open an account. I loved her personality she was great!”
“If you are looking for a bank where they greet you with a friendly smile and sincerely appreciate your business, then look no further. When you decide to make the move to this bank (so grateful I did), ask for Queta. You will not be sorry you did!”
“Other than the building being old and not really ADA friendly main entrance, I have been a long standing client of US BANK. over 10 years , I have US BANK CREDIT CARDS, I have had car loans, and Ive never had a negative experience. Actually just the opposite. The branch Managers of both the Redlands and Alta Loma branch have bent over backwards to assist me in any requests ive had.They also are extremely competitive on the rates for loans and offer there clients even better rates than walk in non account holders. I give them a 9,5 out of ten just because we all know no bodys perfect. I highly Recommend my local branch in Alta Loma ,corner of Archabald & Baseline . I believe the staff and the banks policys and rates are equally important . they excell in both of these ares.”