-
February 2024 by Kenny Osborn
Had great service today, Sandra did a great job setting up a new account for me. Adie the manager always make sure he personally greets me and insures I am well taken care of.
-
December 2022 by William Mast
Very nice quiet place. Love banking here. Appreciated Wissam's help. The only problem is that to make an online appointment you have to wait for a week.
-
May 2022 by Jeff N.
My wife and I took some time off together this morning to go to the Alpine Wells Fargo branch and open a checking account for her. Her first. I had even scheduled an appointment on-line two days prior. We arrived about 10-minutes late (absolutely not my fault). All of the Tellers were friendly about it and non-judgemental so our lateness was not an issue. Associate Personal Banker Sandra K. took us to a desk, and for the next couple hours we had an enjoyable time together while Sandra covered every imaginable aspect of a Wells Fargo checking account (and a savings account, which it turns out we needed), and overdraft protection, and debit card art, and personal checks, and automatic transfers, and PINs, and paper-free accounts. It was, without doubt, the most thorough opening a checking account experience I have ever had. And it was also calming in a zen way with pleasant banker company. I'm happy to recommend this bank branch.
-
May 2022 by jason hurley
Always seems to be closed.
-
December 2021 by Lynn Sylvestre
How long is temporarily closed? It's been almost a month to do any banking service! Why is this branch closed and employees working in Santee? Should I switch banks to ones that are open and located in Alpine?
-
July 2021 by Jeff S.
This Wells Fargo has a great staff of very friendly and helpful people. I've never had to wait more than a minute or two in line and they're always efficient and helpful.
-
September 2020 by B N
How are you supposed to bank with Wells Fargo when they are closed on Saturdays (9-5-2020), all of the other banks are open on Saturday! Also Wells Fargo has the worst customer service online and in general. Wells Fargo is only concerned about what is in their best intrest not their customers. Also if you try to male a payment to their credit card within the same days from 2 separate banks they won’t take your payment through the Wells Fargo website.
-
April 2019 by S Dillin
Never seen a bank not know how to service a customer, that's why I no longer bank here
-
March 2019 by Eric Foley
Horrible customer service...some goofy lady refused to cash my payroll check...which is drawn on a wells fargo account...without any explanation at all. Thanks for nothing scum bags
-
December 2017 by Dagney T.
We have been working on a refinance with this bank since mid-October. Our rate expires next Tuesday, Jan 2, and the loan is still not done. This is unacceptable.
-
May 2017 by Robert Lewis
Everyone here is so helpful. I love banking here.
-
November 2016 by William L.
Terrible service, Daniela R the service manager should take a course on how to provide good customer service , I have been a Wells Fargo customer for several years and today one person had me ready to pull all my money and take it else where. If your looking for good customer service go to El Cajon and stay away from Apline, they need training.
-
May 2016 by TONY PETERS
Friendly tellers and loan officers! Banked with them for a couple years.
