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May 2022 by Jeff N.
My wife and I took some time off together this morning to go to the Alpine Wells Fargo branch and open a checking account for her. Her first. I had even scheduled an appointment on-line two days prior. We arrived about 10-minutes late (absolutely not my fault). All of the Tellers were friendly about it and non-judgemental so our lateness was not an issue. Associate Personal Banker Sandra K. took us to a desk, and for the next couple hours we had an enjoyable time together while Sandra covered every imaginable aspect of a Wells Fargo checking account (and a savings account, which it turns out we needed), and overdraft protection, and debit card art, and personal checks, and automatic transfers, and PINs, and paper-free accounts. It was, without doubt, the most thorough opening a checking account experience I have ever had. And it was also calming in a zen way with pleasant banker company. I'm happy to recommend this bank branch.
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July 2021 by Jeff S.
This Wells Fargo has a great staff of very friendly and helpful people. I've never had to wait more than a minute or two in line and they're always efficient and helpful.
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December 2017 by Deborah C.
We have been working on a refinance with this bank since mid-October. Our rate expires next Tuesday, Jan 2, and the loan is still not done. This is unacceptable.
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November 2016 by William L.
Terrible service, Daniela R the service manager should take a course on how to provide good customer service , I have been a Wells Fargo customer for several years and today one person had me ready to pull all my money and take it else where. If your looking for good customer service go to El Cajon and stay away from Apline, they need training.
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April 2016 by Joseph S.
Friendly and helpful people. Love their attitude and different personalities. Actually fun place to go. Only once in 2 years have I been in a line of more than 2 people. If there are more than 3 people in line they seem to find another teller and open their station to eliminate customer waiting time. Great customer service. I've been with Wells Fargo for over 10yrs and this is the best branch I've been in.
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December 2014 by Gary G.
Simple the best in the west, I am in there every week and it's fast, clean and everyone that works there is friendly and professional. Need a bottle of water just ask and you got one put in your hand. Great experience, that is why I keep coming back. Gary G.
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August 2014 by Nina W.
Seriously the quickest Wells Fargo! No lines! In and out in minutes, it's also super duper clean!
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May 2014 by Lars C.
Good size location, all teller windows were open on a Saturday. The staff was friendly.
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December 2013 by Rom P.
No lines... So when was the last time you were at a bank and you had to stand in line to cash your $5 pay check? Really? So after I was all Java'd up I decided I needed some cash to reload my Starbucks card so that I will be all jazzed up writing my next review. I walked in and this bank had almost all of their teller lanes open, simply put no hassle and no lines. I remember the days when you had to fill out your deposit slip (for me it was more of the withdrawal slip) even before you get to the teller. Now all I had to do was slide my card and the teller filled out the rest. How cool was that? The teller was very helpful and friendly and I have a feeling that everyone is the same way. There you have it my first bank review, on to the next location when I run out of greens.
