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August 2024 by Organic 2016
The young men working at this location are very friendly, efficient, knowledgeable and helpful. Thank you! ??
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August 2024 by K. May
Sometimes I need assistance in printing, shipping or weighing items for shredding. Each and every one of the employees goes over and beyond helping me. I can always tell a new employee. Within a week or so they relax ? most of the businesses around here should take a lesson in what good customer service is. Owner does a good job.
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August 2024 by Marji Valley
The team members are always very helpful. One team member, Mason, is always accommodating and helps me to find the best way to ship something at a price I can afford. He really should be employee of the month!
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April 2024 by Hannah H
They never know that Amazon returns are free here. They always try to charge you some fake amount they come up with. Don’t be fooled by them. Just remind them and show them on your return that it’s free.
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April 2024 by Jamie Thrush
I cannot say enough good things about my experiences at this UPS store. The staff here is simply outstanding - incredibly helpful, genuine, and dedicated to providing superior customer service. Every time I visit, they go out of their way to take care of me and ensure that all my needs are met promptly and efficiently. Whether I'm shipping a package, sending returns, or seeking assistance with any other service, I can always rely on them to deliver exceptional service with a smile.
Thank you!
Jamie
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March 2024 by Carmen Paez
The young men helping me yesterday was very helpful he was trying to give me the best shipping rate him and his coworker worked together to find the best optionBest customer service ever
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January 2024 by MOHAMMAD AKBARYANI
Friendly employees and responsibility
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December 2023 by Louann Van Riper
YOU HAVE GREAT HELP AND THEY ARE VERY HELPFUL AND ACCOMMODATING.
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December 2023 by Gabrielle M
This store is lazy...lines are long...and the employees are slow and lazy...there was a female employee recently who was fast.friendly.amazing...i dont see her anymore...if she quit, im changing ups stores to laguna niguel
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December 2023 by Donna Barnard
The store staff are efficient, friendly, and helpful.
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November 2023 by Nancy Bell
I love this UPS Store. I use this address for my nonprofit business. I’m overly impressed with the team here. I had an issue with a delivery and they took the time to search for it each time I came. Noah and the team are the bomb! Kudos to to everyone-Great team work!!
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October 2023 by Frank Carvajal
Very convenient for having something packed and shipped. However, it's a little pricey for their boxes and packing materials. And they're not the friendliest crew around. They're obviously employees and not owners.
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September 2023 by Kori R.
Friendliest team working here. Always very helpful. Shout out to Shawn for suggesting/finding a way to reduce the size of my package to reduce my cost.
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July 2023 by Austin V.
I've been shipping things out of this store for years, not once have I had a bad experience with the customer service. They're always been fast, efficient, kind and very polite. Every time I've tried to save a buck or two shipping with another carrier I've regretted it.
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June 2023 by Marc Malsam
Easy access to drop off UPS packages ? with prepaid label.