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March 2024 by Christina D.
Came in an hour before closing with a last-minute printing order, and Leo took care of me right away. Exceptional employee, exceptional service, and it's a reminder of why I bring my print jobs here. Thank you, Leo!!
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February 2024 by Jackie S.
People at the front are kind and helpful. DO NOT waste your time going to printing side. Horrible! They don't greet you for 5mins and are extremely rude. It's worth going to another location if you need printing.
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January 2024 by Doreen S.
Usually my returns are easy going but today there were only two people working thereabouts after I waited 20 minutes to do my return and the guy behind the counter preferred multiple people that came after me I asked if someone else can do returns and he said nope. When I asked why he preferred the other people over me he said customers are more important thank returns. Thanks Staples, good to know. I probably do my returns and future orders somewhere else now.
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January 2024 by Sam C.
A huge shout out to Kaley for doing outstanding work on my project. He went above and beyond making my hotel gift bag into 4 coasters for a dinner party. It was $9 with tax! Kaylee is a sweetheart too. Will definitely be back.
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October 2023 by Markwillbark W.
Staff are nice however do not leave parcels with them (ups, usps etc.), the packages pile up on the counter for days. I noticed my packages were sitting there for 3 days when I went back to hand them more.
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October 2023 by Christy Kisseberth
I used the hour pick up option for a product at this store. I had two small kids in the car and I was in a rush. Shahin, the manager, didn’t hesitate to run out my order to my car. I don’t think curbside was an option but he was so kind to help me so I didn’t have to get my kids out for such a small and short task. Once he got me my item, I asked him about the color and again, he didn’t hesitate to go back in and get me a new color. He did not make me feel like I was an inconvenience at all. People around seemed to know of his kindness as he even got a shout out from another customer driving by shouting about his tendency to be helpful. He was extremely helpful and you can tell that he held such a high value for moms and kids with his actions and words. Thank you Shahin, you made that morning go so seamlessly!
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October 2023 by Christina G.
I used the hour pick up option for a product at this store. I had two small kids in the car and I was in a rush. Shahin, the manager, didn't hesitate to run out my order to my car. I don't think curbside was an option but he was so kind to help me so I didn't have to get my kids out for such a small and short task. Once he got me my item, I asked him about the color and again, he didn't hesitate to go back in and get me a new color. He did not make me feel like I was an inconvenience at all. People around seemed to know of his kindness as he even got a shout out from another customer driving by shouting about his tendency to be helpful. He was extremely helpful and you can tell that he held such a high value for moms and kids with his actions and words. Thank you Shahin, you made that morning go so seamlessly!
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September 2023 by Linda C.
Other times, my happy returns were not an issue. Today, I came was unacknowledged, even though all I asked was "excuse me sure, can I please get someone to help me with a return?". Guy at checkout register, said something rude "... you have to wait for the manager". The manager or other person was on the floor answering a bajillion questions from one customer. I can't seem to get anyone to help or at least tell me a wait time. This location might as well be a self-service store.... Don't do your Amazon or happy returns here.
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September 2023 by Sally S.
This location is smaller than other locations, but the staff here was stellar. Friendly, helpful & they knew how to do their jobs efficiently. What a welcome change in today's world. I will go back.
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August 2023 by Sherry J.
The people that work here have good attitudes. Matthew is the best computer guy ever!! He went above and beyond the call of duty to help me w my issue. Kudos
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July 2023 by Kristina Harper
A HUGE thank you to all employees who helped out at the store today. They were able to help complete my laminating project in a pinch and were very kind and went above and beyond for all their customers trying to accommodate everyone. 10/10 to all! Thank you again!
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July 2023 by Linda J.
Calling by phone is not a good option! I had to explain to a person answering the phone 2 x . Then she transferred me over to a male then I explained again what I wanted. This man could not help, he thought I hung up the phone and was talking about me! Would recommend this place.
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May 2023 by PirateFlyer
I used to come here very often because they are one of the only supply stores in Aliso Viejo. But everything changed when today, I enter the store and immediately the store clerk asked "Are you here to walk around or buy something?". I replied that we were here to browse and the store clerked yelled, "Then get out of my shop!". Extremely rude service, and I am very disappointed with Staples.
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May 2023 by Stephanie DiBello
Such great customer service at the print center. They helped me get my order perfect.
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February 2023 by Chenoa R.
I had a wonderful experience in the print center, Adam was so patient and kind and helpful. I am seriously impressed and very grateful. Sometimes it's frustrating working with technology but Adam and the whole team there were so helpful and cared about the documents I was printing!Thank you so much!!