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March 2024 by Cristal M.
I picked up my car and they changed a lot of things including my brakes and I noticed a bad smell as well from my engine and it was very strange to me because I only went to get my tires changed out. I don't recommend this place.
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February 2024 by Bill H.
Had an issue with my catalytic converter not resetting do to jump startingt the car. I stopped to purchase a bottle of Catclean, Jay was extremely knowledgeable & helpful and came out to my car with his scope to see if the cataslytic converter was ready to smog, it wasn't. He said put more miles on it to get it to reset. Which I did, this time Isaac used the scope, still not ready. Drove more miles and with the Catclean and miles it reset it so the car could be smogged. Both Jay & Isaac were really helpful, and their knowledge and help got the car ready to smog. It passed. Thanks guys for all the help.
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February 2024 by Yossi Cohen
I waited for available slot, despite scheduling an appointment. Overall was there for almnost 3 hours.But the Staff was absolutely awesome!Welcoming, patient, professional, and helpful.Will return.
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February 2024 by Miro Kostov
Quick and affordable brake service.
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February 2024 by Paul H
Called 2.5 hours before close to see if they could accomodste a 4 tire install same day as I had a blowout on my way to work and needed an install ASAP to get home. They accommodated and price was more than fair out the door. Asked for an alignment they ended up not charging me for as I was still in spec. Great customer service.
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February 2024 by Sidrah Khan
Everyone here was very kind and helpful. They got me right in and installed my new tires in just a couple hours.
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February 2024 by Tarek A.
I didn't get any service done at this location but my interaction was enough to let me know that the customer service is already awful. I took a jug of used oil because this place was listed as one of the places that recycles it, they told me to take it to the first open garage and then the guy told me that he can't really accept it because the oil looks dirty or mixed, I'm not sure what dirty oil looks like but I thought that was the whole idea of recycling old dirty oil, I'm not sure why I'm driving an additional 2 mi the different location to put this used oil in a different auto parts store
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February 2024 by Victor Illig
Excellent service, competitive prices.
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January 2024 by Nelma Maddox
Tony was excellent in every way! Our 2013 Volvo needed a few things done besides a standard oil change. Instead of taking advantage of my lack of car knowledge, this location and its staff are honest and efficient. Grateful to be a customer for ten years now!
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January 2024 by Bahram Hariri
Tony is a very nice and honest guy, and gave a lot of good advices. I'd definitely bring my car back here for repairs.
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January 2024 by Hamid Seyfi
This is the post for the Pep Boys on Alico Creek Road in Aliso Viejo. It was 5 minutes to 7 their closing time last night on 1/23/24 and I had a flat tire and had to go long distance early in the morning the next day. These guys were so great, happily repaired the flat in just about 15 minutes I appreciate their help from bottom of my heart. Thank you guys and cashier lady. Keep up the good work!
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January 2024 by Jessica B.
AVOID AVOID AVOID at all costs! I've been bringing my car in for an oil change for a few years now. I Took in my car last week for a service engine light. I Took it in for a free code check and was upsold to a diagnostic check because the guy claimed it was more "accurate" and can get down to the problem. Ok I bought it they told me it was a gas cap issue and replaced that and the leak detection pump, they added other things that were "suggested", total $1000. I picked up the car and drove it not even 40 miles and the light is back on. I took it in again cuz they did not fix the issue, and now they are saying that the"fix" they did opened up more parts of the car (don't know what that is supposed to mean) and now there's more codes on top of the original issue and suggested I take it to the dealer because the dealer will diagnose the issue better. How do you claim to be a diagnosing center when you have to refer your customers to the dealer? So I'm out $1000 and now I'm having to take it to the dealer to see what the actual issue is. Please save your money and your time and go somewhere else. This place is not honest!
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January 2024 by Wayne Gartin
On time, as quoted. Perfect!
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January 2024 by Thomas Rose
Delivered as promised; costs well spelled out. Courteous salesmen, Thank you!
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January 2024 by Bob Garcia
Great service by Dana! 4 new tires only took less than 2 hrs!
