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June 2024 by bernard mesholzadeh
Very friendly employees with the smile 5 stars all the way. Thank you!
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May 2024 by Krishnakumar Venkateswaran
Associates would rather stand in the lobby with folded hands than help out ? what a disaster
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May 2024 by Sanda Hnatjuk Bahic
This location has been getting worse and worse every year. I have been living in this area for 20 years and it was never this bad, today I went to cash check and it was over 10 people in line. I would not recommend this place.
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April 2024 by Alexey Glushchenko
Coming with no appointment for changing address on my account. Was waiting 20 minutes and 3 person coming after me got served but not me. That person didnt have any appointment too but they say business account. Why business account more important that personal?
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March 2024 by Jo Joe
I have an account at bank of America and try to cash a check on my name took them 15 minutes. This guys very unprofessional, specialy roman
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March 2024 by Jax G-account
The absolute worst personnel. Avoid this branch at all costs. There’s a whole flock of people working at this location and with more than 10 people working it will take them more than 50 minutes to help 3 customers inline at the teller. Worst then mess up transactions. They are overtly rude. And to top it all off they have the worst customer service skills one may ever encounter. Frankly these people don’t even treat people like… well people.
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February 2024 by A A
This branch not business friendly. Manager Natalie rude and condescending. Refused cash partner LLC check something they did 2 weeks ago. Inconsistent protocols decisions contingent upon which manager is on duty . Natalie should be terminated immediately definitely not asset to BOA. What happen to customers come first? Take your business elsewhere. We will be closing our account andconsolidate all of business with Chase Bank thar is both business friendly and customer centric
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February 2024 by Dean M.
Just like many of the other 1 star reviews, I've had similar issues. 1. This branch is understaffed. 2. Customer service is horrible. 3. The lady greeting customers at the front kiosk tries to send everyone to the B of A App. 4. The Senior Banker (Mahsha Khademi) treats you like a number and not a customer. 5. Definitely not a hometown bank feeling. As a B of A customer for over 30 years, this is the first time I'm considering switching to another bank.
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December 2023 by Stephen S.
Always poor service and no follow-through when talking with bankers about business needs. Small business owners should try a small regional or local bank.
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September 2023 by Ammar Sarsam
Knowledgeable and friendly staff
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September 2023 by Liana Li
I went to this bank on Saturday and was pleasantly surprised. This branch is so well designed and everyone is helpful and professional. Big thanks to Farimah(I hope I spelled her name correctly, lol).She helped me to order my debit card and gave me some information about the BOA app, Zelle, and Apple Pay.She was pleasant, efficient, and knowledgeable.Please continue your excellent work!
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September 2023 by Michael L.
Had trouble with their atm today, my card got captured while i was making a withdrawal. Natalie and adam helped me out natalie was at reception and adam was the tech guy. Adam helped me to use my digital card while i didn't have my actual card. Adam was great really appreciated it keep up the great work
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August 2023 by Nick R.
This is the least personal and worst branch I have ever visited. I feel like I'm in the DMV when I go in there and everyone is trying to push off work or ignore you. Maybe it is because it is a smaller center but I would not recommend going here for any reason if you have Bank of America. You will be very disappointed. All the staff make up excuses for how they can't help you at that time. I would give 0 stars.
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July 2023 by Joelle A.
Worst bank with the worst employees. They don't know their own products and gave misleading and incorrect information. Moving my business elsewhere because the lack of customer privacy and keeping my accounts safe in the hands of these employees I do not trust!!
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May 2023 by California Cleaners, LLC
Simply awful bank!! The people that work here are useless or they simply don’t care. If you get stuck with Mahsa or the business banker, just walk away and save yourself the headache. Other than the ATM, there is no reason to go to this place.
