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January 2025 by Paul Bertsche
I actually delivered parts as we are a vendor for them, it is a beautiful facility, so clean you can eat off the floor. Hard to believe it is a collision Center
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December 2024 by Amy
I have been taking my cars to Wondries Family Collision for many years. Their service is top notch, repairs are professional & they always use genuine vehicle parts.
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December 2024 by Donna Dunbar
Several weeks ago, I backed out of a parking space and smashed my driver’s side mirror against a concrete pillar adjacent to the space. The mirror housing cracked, the mirror glass cracked in many pieces, but the entire mirror remained well-attached to the door. I needed a repair shop, fast.
I see the Wondries building every time I go to Home Depot, and I drove there immediately.
I was distressed when I walked in, and apprehensive about what kind of response I’d receive. I asked the receptionist if someone could look at my car and provide an estimate. In less than 5 minutes, James Rodriguez introduced himself and walked with me out to my car. As he examined the smashed mirror, James explained how the mirror is assembled, and what parts would need replacing. By the time he finished assessing the mirror damage, I was so impressed with his knowledge and willingness to explain every detail that I asked him to look at the rear bumper also. The bumper had a 2-inch vertical puncture/split in the plastic.
A year prior, a different repair shop told me the entire bumper would have to be replaced – the cushion layer, fastenings, and the plastic bumper piece. The quoted price was more than I could afford, so I decided to live with it. James examined the bumper and told me it was unlikely the cushion layer would need to be replaced, but they would examine it after the plastic piece was removed to make sure it was in good shape.
I was happily surprised with the estimate for these repairs; the cost was far less than I anticipated.
The parts were ordered that day (Wednesday afternoon), and James estimated they would be delivered to Wondries by Friday. As it turned out, the new plastic bumper piece arrived Friday with a visible scratch. James reordered the bumper immediately.
On Monday, I brought my car in for repair. The work was completed the same day.
Here’s why James (and Wondries) are superior service providers:
1 – After meeting James, I knew I’d come to the right place for help. His knowledge is deep and thorough, and his manner is reassuring. He inspired my trust.
2 - James suggested I buy a self-stick mirror at the local auto parts store, and attach it to the cracked mirror, so I’d have some functionality until the replacement parts arrived. I took care of that right away, and it worked well as an interim solution.
3 - The estimate was accurate to the exact dollar. I thought there might be a bit of variance depending on how the work progressed, because stuff happens – but there were no surprises.
4 – The work was done within the timeframe specified.
5 – The repair work was excellent. My car looks great!
6- And now for the icing…. my car was covered in dead bugs, tree sap, and dirt collected during two road trips shortly before the mirror mishap. When I picked up the car, it was spotless…detailed inside and out… even the tree sap had been removed. The extra time, care, and attention Wondries devoted to this effort are so far above and beyond my expectations – I’m just knocked out, in the best way.
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December 2024 by Isabelle Garcia
I just picked up my car from Wondries Collision Center and I’m very satisfied ! My car looks brand new! James was very helpful and so friendly and explained the process of my car and always kept me updated! He’s great! I highly recommend coming here for great service and great customer service! :)
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December 2024 by Irene Hernandez
They kept my car too long beyond the delivery date. This is the second And last time I will use them. They kept my car much longer and for no good reasons.
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October 2024 by tony witte
Great service
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October 2024 by David Aguilar
Great service and fast repairs. Friendly staff.
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September 2024 by Sophia Duran
I was a previous customer for years and they did well with communication and turn around. RECENT customer this time, poor communication then "forgot" charges delayed my car service and turn around time. When received my car I notice interior of my side down panel was hanging off. I had to go back because this was new damage to my car. they fixed it quicly, thank you for that.
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September 2024 by Maria Garcia
Efficient, trusting, and professional people. Got my car done fast and great communication. Thank you all of you. And Claudia who was the one I'm charge of my process.
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September 2024 by leo 27
Bad work. They painted the hood of my car and after 2 years the paint started to peel off.
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July 2024 by Matty Jurado
I had a complicated problem due to a couple of sensors being unseated from their brackets, but Team Wondries 100% figured out what the problem was AND solved it without me having to go to any other auto shops.
And Claudia helped me the most, and I truly thank you! I feel you went above and beyond to extend the extra courtesy of real friendliness and compassion!
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July 2024 by Edgar Amaya
Worst experience I've had with a body shop. They mislead and falsely promised things that they were not able to deliver. Beatriz who was the worst part of the experience, was very unprofessional and incompetent. She bad mouth me to my insurance company and insulted me. When all that need to be done is submit an estimate that was already completed.. I highly recommend taking your business els
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June 2024 by Angela Sorrell-Herrera
Had such a great experience dropping off my car for repairs! They were so nice! Thank you for putting me at ease!
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May 2024 by Daren Chung
Went there to get estimate for repair. Was promised we'd get the estimate in 1 day. It didn't happen. I called they guy and he promised to have it to me "within the hour". Again.he failed to deliver. Forget it. If this is the way they do business, they won't get mine.
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May 2024 by Hector Jimenez
Its a very professional place, and friendly people.
