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October 2023 by Jova
Got their a few minutes after opening on a Monday to ship out passport for renewal. Line moved quickly and the associate that helped me, MICHELLE, was efficient. She checked my paperwork as a courtesy and provided helpful tips on how to track my renewal progress after the application is delivered. Was in and out in under 10 minutes.
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September 2023 by Robert Ramirez
The homeless man panhandling in the front was more friendly and helpful than the people inside. I at least found out that the library has faster passport services from him.
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July 2023 by Miliana penoliar
I have never had a lost package with this postal office but one time they put my order in a newspaper trash next to my mailbox
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June 2023 by Jina Jang
If you are planning to deal an important business such as COA (change of address) do not go to this location. The clark Cynthia was careless and had no patience which led to a misguidance. Seemed like all she cares about is running fingers through her hair.
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June 2023 by Isaac Blekhman
I went in to do my passport,photo included. Done in 10 minutes. They made copies for me of my documents so I didn't need to
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May 2023 by Nick Banh
Not good. Brought something and supposed to be delivered on May 26th, never happen. Note No Access To Delievery Lication. How lousy the postal carrier are in my neighborhood. They think they are slick and do anyway they want and have the tricks under their sleeves.
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February 2023 by Stephen V.
Best and cheapest rates for reliable service+ postal banking, passport and other valuable services at a good price. Seems like a good deal to me.
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December 2022 by Carlos Y D.
I can assure anybody their services and rates are much superior to either UPS or FedEx.
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December 2022 by Bonny
I bought something and postman they didn’t call me when they arrived my house and they left a paper and gone. Jesus. So mean. I’m at home so bad
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December 2022 by Nats A.
Retrain your staff here. Not knowing proper mailing protocols is what seems to be going on here. The staff here are just too automatic in what they think they know that they provide misinformation. Close this place.
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December 2022 by Ciku
The clerk was rude and impatient. I went to ask something about expired passport and there is a lot of steps that I need to do. I don’t think I can remember so I ask her to write it down the steps and she say in a very bad tone, “YOU write it down!” I mean I don’t need her to wrote it for me, but her attitude is really terrible.
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September 2022 by Daniel Aguilar
I waited 1 hour and a half just to ask if my package was delivered to this location. It was just a Yes or Not answer. And they only have 1 clerk working and she goes: "They're too many customers for me to run to the back to check"
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September 2022 by Manny E.
I'm August 1, 2022, at about 5:15 AM, I mailed 6 envelopes. Two of the envelopes contained personal checks from my checking account. One was a rent payment, and the other was an insurance payment. The other two were from my mothers personal checking account. One for her phone bill, one for her catv bill, one for her water & power bill, and one was for her Medicare bill. My rent check was fraudulently cashed. Close to $2000.00. Trying to retrieve that money is an ongoing ordeal involving my Credit Union, my apartment manager, and the Alhambra PD. My insurance payment never was cashed- a "stop payment" was issued. I had to close my checking account, re-open a checking account, cancel my old accounts checks, and have new checks issued. Fortunately, my mothers water and power payment was processed correctly. But, her CATV, Medicare, & phone payments never were received. "Stop payments" were issued. I'm no detective, but it appears to me that something stinks. It appears to me that there's something going on, and it may involve some of the employees at the Bay State Street USPS. Anybody else experience a simple lar issue?
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August 2022 by Ben M.
As if it was not already bad at Alhambra Main Post Office. Now there is a tall skinny Black man (postal worker) in the lobby directing traffic and barking orders to random customers. Shhhhhh. Very unpleasant to come here now.
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July 2022 by Brigitte B.
I waited a whole month for my passport appointment my appointment was at 3:45 I arrived at 3:40 waited in line once I got to a cashier it was 3:55 the cashier was Avy she stated that she could not help me no more because it was past my appointment time and I was supposed to check in with her when I arrived which nobody informed me up they have no signs of it asked to speak to the manager Matthew and he was no help did not even offer to reschedule me he stated that they would typically call out the next appointments name which she never did! horrible service!!!!
