-
September 2024 by Aidyleen
amazing staff very respectful?
-
August 2024 by Elka Ventura Escobar
Kanika Khiev was so nice! She explain me everything slow, because my english it not good yet. Then she talk me in spanish somethings; thank you so much. And the guys who always so nice with me ehen i go to service. Thank you so much. And you know what? I buy a new Prius 2024 yesterday with you!! Thank you!!!
-
August 2024 by Kristian Goss
Please don’t put down $1000 to reserve a car. You can go to foothill or anywhere else and put down $500 or less. They are a scam.
-
August 2024 by Minato Namikaze
Horrible experience coming here to take a look at the car.
I went in to test-drive a Camry and the dealership had no cars available and I was told by the sales person - "BRANDON" that I'd have to put a down payment of $1000 and the car would be there and I could test-drive it and if I didn't like it, I could cancel and would refund the $1000.
I've been to many dealerships in my life but this is the most weirdest interaction I've ever left. The sales person kept pushing me to put the $1000 for down payment, even though I kept telling him that I'd like to test drive a vehicle first and then could make a decision.
AVOID this dealership.
-
August 2024 by Sam Orona
I submitted a service request for any recalls for my 2010 Toyota Yaris I arrived early at 7:45 a.m. the service person young lady stated there is no recalls for my vehicle she sent me on my way with no paperwork which had me concerned. Fast forward 4:30 p.m. I got a call from someone named Frida stating that I missed my appointment and if I would like to come back and reschedule this had me very confused so I called back immediately and I explained to the service department what happened the service person put me on hold they fail to give me a name and secondly they said we will check if there were no recalls they said they will call me back and they never did I'm not sure if this is something that the NTSB has to deal with or the bureau of automotive repair as this type of service is less than satisfactory.
-
August 2024 by Alexis Martinez
If you need to shop for a vehicle, please stop wasting your time and come shop here at Wondries Toyota, make sure to ask for Tito because he is the best! Super great at demo-ing a vehicle, and attentive to help you out. Carlos the sales manager, is also amazing! Both individuals will amaze you and make sure you leave the dealership happy! We purchased the newest 2025 Toyota Camry XSE and they both made sure we happy with it entirely!! Happy to say we got treated very well!
-
August 2024 by Rosy Alvarez
Excellent treatment from Gilbert Regalado. He is very friendly and answers any questions you have.
-
August 2024 by Tiffany An
I never ever write reviews for Toyota but after some life experience with going to multiple car service maintenance shops in multiple states, I have to write a positive review when one is due. (Especially when not asked for one!)
Appointments are easily able to be made online/ on the phone. Made one the day before for a Monday appointment. They open at 7AM and I got there at 7:15. An attendant was able to get to me 10 mins later (as monday lines are typically busy... but not an issue for me).. and they projected a 2.5-3 hour wait for an oil change + multi point inspection. It literally took only 2 hours as the consultant came up to me and told me everything was all set. I had some concerns about my brake squeaking when I told my consultant, and he said since the shop people didn't say anything, it should be fine. I went to pay and was going to wait for my car, and the consultant ran up to me to tell me he asked the person who inspected my car about my brake noise concern, which he said was just due to the old age of my car. (LOL). So we laughed about that and gosh, I am so grateful for this honest customer service. Shoutout to Matthew Ham at this Toyota dealership for the honest service!
The waiting area has many tables and a few TVs and great wifi if you want to wait and do your work. The only thing they don't have is a one way shuttle that provides home drop offs while waiting like most other centers do. There's no snacks but coffee and a clean restroom.
Everyone I encountered here was very pleasant and I didn't feel like I was going to be upsold anything unnecessary!
The 69$ oil change deal (including a multi point inspection) is on the website (Aug 2024) and with tax, its' about 75$ which isn't bad for the dealership!
-
August 2024 by Rolando Solis
Great prices.Great people go see my brother from a different mother john rodes
-
August 2024 by vincy Lee
Playing word games and ending up with ridiculously high interest rates
-
August 2024 by Yu Danny
A very bad experience. For years, I have been maintaining my car at Wondries Toyota and have been very pleased to see the service level continually improving. Especially in recent times, I felt that new staff members had joined and the management team was focusing on customer experience. This gave us more confidence in continuing to choose Wondries Toyota as our first choice and actively recommending it to others.
However, yesterday experience left me thoroughly disappointed. I bought my vehicle at the end of October 2023, less than a year ago. But the floor in front of the second-row seats has started to sink, creating a dent that poses a safety hazard for people getting in and out of the car. This is particularly dangerous for passengers with mobility issues who might suffer ankle injuries or other safety problems. I reported this issue to Wondries Toyota, but the response I received was quite shocking. One employee here named John gave me a response that made me very angry. He said this was normal situation and such problem couldn't be resolved, claiming that his car had the same issue. His overall tone was rude and disrespectful, showing no patience, and he was utterly unhelpful. He said he would find a similar used vehicle to show me that they all have the same issue, and then just left. We waited there for twenty minutes and saw him return inside without finding a similar car or explaining anything to us. He just left us there without any explanation.
We originally came for maintenance and hoped to resolve this issue as well. The person who initially checked us in was gone and left us with John. We had no choice but to go inside and find John again. His attitude remained the same, saying there was nothing he could do. When we requested to proceed with the original scheduled maintenance service, he wouldn’t talk to us directly but instead he asked other people to help us and said if we don’t have an appointment, it’s impossible to help us today because they have 150 cars waiting for their service. We did have an appointment and had already registered upon arrival. Why couldn't he take a few seconds to check that? Is this the service he intended to provide for the customers that don’t speak fluent English? I now have to reconsider whether to continue servicing my vehicle here.
By the way, not all employees here are like John. Later, we were helped by Wu Di, who was very nice and attentive the whole time. I hope there will be more employees like him and fewer like John. Additionally, I do not believe it is normal nor safe for a vehicle to have such issues. I will continue to reserve our rights as consumer and get this issue resolved.
-
August 2024 by Juan G.
Only place we go to, to service our vehicles. Great team and customer service ?
-
August 2024 by tom chris
This is a good service car sales company.
-
August 2024 by Francisco Gomez Gomez
Wonderies Toyota
Service completed
Great support
-
July 2024 by Chengguang Song
After a couple of hours of car maintenance finished, the engine light was on. I went back and let them check if it was caused by the maintenance. After almost 2 hours of checking, they told me it wasn't caused by the maintenance and wanted to charge me about $1200 to fix it. Absolutely insane! I used to be a very loyal consumer there and now am very disappointed and will never go there again.
